Shop Attendant (Full-Time)

Customer Service:

• Greets customers upon entering the store and provides assistance with their shopping needs, answering questions and resolving queries;
•  Recognizes customer requirements and promotes and upsells supplementary Maypole products that enhance customer’s purchases, emphasizing the distinctive features and quality of Maypole’s products;
• Promotes Maypole’s special promotions to encourage customer engagement;

Product Knowledge:

• Be knowledgeable about Maypole’s product range, special promotions and company policies to assist customers effectively;
• Applies their familiarity with Maypole’s products to facilitate customer orders for bread, pastries, and cakes, ensuring fulfillment of customer needs.
  

Stock Management:

• Assists with storing deliveries of stock, ensuring proper handling and organization of merchandize;
•  Stocks shelves with merchandise, maintaining a neat and tidy appearance of the outlet;
• Ensures proper stock rotation to avoid outdated products and maximizes product visibility;
• Prices products accurately and adheres to pricing guidelines;

Financial Transactions:

• Processes cash and card payments promptly and accurately, adhering to company cash handling procedures;
• Balances cash and card transactions with registered input to ensure financial accuracy;

• Proven experience as a shop attendant or in a similar customer-facing role would be considered an asset
• Good command of the English language
• Food handling certification