The leading name in private healthcare in Malta.

At Saint James Hospital Group, we have over 25 years of experience in the healthcare sector. We have earned a reputation for excellence and innovation, backed by the latest state-of-the-art technology and staffed by highly-qualified professional personnel.

We are the natural choice when seeking private medical treatment, not simply because we have the experience to meet your expectations, but also because we house the very best in modern technology – and the island’s most renowned consultants and health professionals.

Our Mission:

To constantly deliver high-quality healthcare services within the community, in a safe and caring environment backed by modern technology and skilled professional staff.

Our Vision:

To continually improve our services and facilities by investing in the latest technology, employing the highest level of medical specialists and maintaining a dynamic and motivated workforce which has become the flagship of our group.

Core Values:

Passion for excellence
Mutual Respect
Personal Responsibility
Teamwork

Website

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About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.
Job Summary:
As a Customer Care Agent, you will provide exceptional customer service, handle patient payments and invoicing, maintain accurate records, and assist with various departmental tasks as needed.
Responsibilities
<ul>
<li>Create a real sense of welcome and best wishes on departure with all patients, families, visitors, and consultants by greeting customers in a friendly and professional manner at all times.</li>
<li>Be familiar with prices and policies and be responsible for patient invoicing, payments, and disbursement.</li>
<li>Receive payments for miscellaneous services and hospital billings.</li>
<li>Monitor the 'Today Patient List' daily and refer for collection any unpaid bills.</li>
<li>Reconcile agent cash float on completion of each shift and deposit accordingly.</li>
<li>Accurately register all patients arriving for appointments, ensuring details are correct and updated.</li>
<li>Answer and screen incoming telephone calls, actioning or redirecting appropriately.</li>
<li>Keeping and Replying to the mobile phone provided by the Companyon him/herself at all times</li>
<li>Maintain and record patient notifications and messages in an organised manner for future handover.</li>
<li>Thank clients and visitors for using services and request feedback on their experience.</li>
<li>Establish and maintain good communication with patients, visitors, and staff.</li>
<li>Admit and discharge patients through the hospital information system accurately.</li>
<li>Liaise with local and foreign insurance companies regarding admission clarifications and direct settlements, and also with the appropriate members of staff in case of emergencies</li>
<li>Carry out Reception and Liaison Office duties as required.</li>
<li>Follow and adhere to Data Protection and Hospital policies at all times.</li>
<li>Undertake additional duties as assigned by the immediate supervisor or management.</li>
</ul>
Required Skills and Attributes
<ul>
<li>Multi-tasking and flexibility.</li>
<li>Excellent telephone manner and communication skills (both interdepartmental and intra-departmental).</li>
<li>Ability to prioritise and manage time effectively.</li>
<li>Excellent organisation skills and sharp attention to detail.</li>
<li>Professional attitude at all times and ability to work under pressure.</li>
<li>Proficient in the use of Microsoft Suite and hospital information systems.</li>
<li>Display a confident, warm, and caring approach to patient interaction.</li>
<li>Ensure strong communication, and patient name use are constantly maintained.</li>
<li>Exercise a flexible approach to time management and prioritisation of patient requirements.</li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology</li>
</ul>
Join us for exceptional benefits and a positive work culture.

Saint James Hospital


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.

Job Summary:

As a Customer Care Agent, you will provide exceptional customer service, handle patient payments and invoicing, maintain accurate records, and assist with various departmental tasks as needed.

Responsibilities


 - Create a real sense of welcome and best wishes on departure with all patients, families, visitors, and consultants by greeting customers in a friendly and professional manner at all times.

 - Be familiar with prices and policies and be responsible for patient invoicing, payments, and disbursement.

 - Receive payments for miscellaneous services and hospital billings.

 - Monitor the 'Today Patient List' daily and refer for collection any unpaid bills.

 - Reconcile agent cash float on completion of each shift and deposit accordingly.

 - Accurately register all patients arriving for appointments, ensuring details are correct and updated.

 - Answer and screen incoming telephone calls, actioning or redirecting appropriately.

 - Keeping and Replying to the mobile phone provided by the Companyon him/herself at all times

 - Maintain and record patient notifications and messages in an organised manner for future handover.

 - Thank clients and visitors for using services and request feedback on their experience.

 - Establish and maintain good communication with patients, visitors, and staff.

 - Admit and discharge patients through the hospital information system accurately.

 - Liaise with local and foreign insurance companies regarding admission clarifications and direct settlements, and also with the appropriate members of staff in case of emergencies

 - Carry out Reception and Liaison Office duties as required.

 - Follow and adhere to Data Protection and Hospital policies at all times.

 - Undertake additional duties as assigned by the immediate supervisor or management.


Required Skills and Attributes


 - Multi-tasking and flexibility.

 - Excellent telephone manner and communication skills (both interdepartmental and intra-departmental).

 - Ability to prioritise and manage time effectively.

 - Excellent organisation skills and sharp attention to detail.

 - Professional attitude at all times and ability to work under pressure.

 - Proficient in the use of Microsoft Suite and hospital information systems.

 - Display a confident, warm, and caring approach to patient interaction.

 - Ensure strong communication, and patient name use are constantly maintained.

 - Exercise a flexible approach to time management and prioritisation of patient requirements.


What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology


Join us for exceptional benefits and a positive work culture.

Active

Customer Care Agent (Sliema)

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth. 
Roles &amp; Responsibilities:
In this nursing role, you will prepare the operating room for the patient, setting up the tools and making sure the field is sterile. It is the duty of the scrub nurse to assist the surgical team by donning sterile masks, gloves and gowns as well as aid the physician by passing instruments during surgery. It is essential to maintain a high standard of nursing care. The role should be carried out in professional manner and in accordance with St James Hospital protocols and consultants&rsquo; preferences.
<ul>
<li>Ensuring all necessary equipment is available for surgical procedures prior to surgery and to ensure the theatre and its areas are maintained to the required standard before, during and after surgery. It is imperative that a sterile environment is always maintained.</li>
<li>Other responsibilities include ensuring adequate levels of stock are maintained within theatre and to complete all swab checks and instrument checks in accordance with the company policy.</li>
<li>Assisting the surgeon by taking on the surgical procedures of draping instrumentation and any requirements that are expected within the role and taking part and enforcing World Health Organisation&rsquo;s &lsquo;Safe Surgical Checklist&rsquo; will be expected.</li>
<li>Providing a clear and concise pre/post operation handover from Ward/Recovery Nurse is expected to ensure a smooth transition for the patient and ensuring medical staff orders are correctly interpreted and carried out. </li>
</ul>
Required Knowledge, Abilities &amp; Skills:
<ul>
<li>Recognised degree in nursing</li>
<li>Current licensure as a registered nurse with the Nurse and Midwifery Council of Malta</li>
<li>Extensive knowledge of nursing care methods and procedures</li>
<li>Knowledge of emergency care</li>
<li>Ability to effectively communicate with patients, families and all medical and hospital staff</li>
<li>A team player with effective communication and interpersonal skills</li>
<li>Be responsible and compassionate</li>
<li>Possess excellent communication skills</li>
<li>Computer literate</li>
<li>Good time management</li>
<li>Excellent organisation skills</li>
<li>Professional and friendly attitude.</li>
</ul>
It is essential that the Theatre Scrub Nurse remains up to date on nursing trends and techniques whilst abiding by the company policies and protocols. It will be necessary to work in either Sliema or Zejtun as and when required whilst consistently adhering to the company&rsquo;s health and safety policy. In addition, it will be expected that the Theatre Scrub Nurse will carry out other departmental duties as required and when requested by his/her immediate supervisor, including any other duties that may be required by the company from time to time. 
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology </li>
</ul>
Join us for exceptional benefits and a positive work culture.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.



Roles &amp; Responsibilities:

In this nursing role, you will prepare the operating room for the patient, setting up the tools and making sure the field is sterile. It is the duty of the scrub nurse to assist the surgical team by donning sterile masks, gloves and gowns as well as aid the physician by passing instruments during surgery. It is essential to maintain a high standard of nursing care. The role should be carried out in professional manner and in accordance with St James Hospital protocols and consultants’ preferences.


 - Ensuring all necessary equipment is available for surgical procedures prior to surgery and to ensure the theatre and its areas are maintained to the required standard before, during and after surgery. It is imperative that a sterile environment is always maintained.

 - Other responsibilities include ensuring adequate levels of stock are maintained within theatre and to complete all swab checks and instrument checks in accordance with the company policy.

 - Assisting the surgeon by taking on the surgical procedures of draping instrumentation and any requirements that are expected within the role and taking part and enforcing World Health Organisation’s ‘Safe Surgical Checklist’ will be expected.

 - Providing a clear and concise pre/post operation handover from Ward/Recovery Nurse is expected to ensure a smooth transition for the patient and ensuring medical staff orders are correctly interpreted and carried out.




Required Knowledge, Abilities &amp; Skills:


 - Recognised degree in nursing

 - Current licensure as a registered nurse with the Nurse and Midwifery Council of Malta

 - Extensive knowledge of nursing care methods and procedures

 - Knowledge of emergency care

 - Ability to effectively communicate with patients, families and all medical and hospital staff

 - A team player with effective communication and interpersonal skills

 - Be responsible and compassionate

 - Possess excellent communication skills

 - Computer literate

 - Good time management

 - Excellent organisation skills

 - Professional and friendly attitude.


It is essential that the Theatre Scrub Nurse remains up to date on nursing trends and techniques whilst abiding by the company policies and protocols. It will be necessary to work in either Sliema or Zejtun as and when required whilst consistently adhering to the company’s health and safety policy. In addition, it will be expected that the Theatre Scrub Nurse will carry out other departmental duties as required and when requested by his/her immediate supervisor, including any other duties that may be required by the company from time to time.



What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology




Join us for exceptional benefits and a positive work culture.

Orthopaedic Scrub Nurse

<ul>
<li>To provide support to the ward staff by answering the telephone and attending to queries from any visitors or patients, directing them to the right course of action whilst continuously ensuring not to over step into the clinical management of the patient;</li>
<li>To procure files form Medical Records when needed;</li>
<li>To assist IT with the maintenance of the TV cards of the ward;</li>
<li>To screen any incoming calls for the designated ward;</li>
<li>To admit patients on Compucare system, ensuring that the bed state is amended and always updated;</li>
<li>To verify all non-clinical details with patients or their next of kin once they are settled in the ward;</li>
<li>To ensure all files are complete with all relevant paperwork before a patient goes to theatre;</li>
<li>To liaise with patients&rsquo; insurance companies, providing any requested paperwork when appropriate;</li>
<li>To ensure all deposits are in line with self-pay patient&rsquo;s hospital bill;</li>
<li>To organise appointments for in-patients accordingly;</li>
<li>To ensure all patient files have a discharge summary before being sent to Medical Records;</li>
<li>To provide the referring doctor with a copy of the discharge summary;</li>
<li>To inform staff accordingly when a patient is discharged;</li>
<li>To accompany patient on discharge;</li>
<li>To support the floors s/he is assigned to;</li>
<li>To undertake tasks with a minimum level of supervision and refer to his/her immediate supervisor when guidance is needed;</li>
</ul>



 - To provide support to the ward staff by answering the telephone and attending to queries from any visitors or patients, directing them to the right course of action whilst continuously ensuring not to over step into the clinical management of the patient;

 - To procure files form Medical Records when needed;

 - To assist IT with the maintenance of the TV cards of the ward;

 - To screen any incoming calls for the designated ward;

 - To admit patients on Compucare system, ensuring that the bed state is amended and always updated;

 - To verify all non-clinical details with patients or their next of kin once they are settled in the ward;

 - To ensure all files are complete with all relevant paperwork before a patient goes to theatre;

 - To liaise with patients’ insurance companies, providing any requested paperwork when appropriate;

 - To ensure all deposits are in line with self-pay patient’s hospital bill;

 - To organise appointments for in-patients accordingly;

 - To ensure all patient files have a discharge summary before being sent to Medical Records;

 - To provide the referring doctor with a copy of the discharge summary;

 - To inform staff accordingly when a patient is discharged;

 - To accompany patient on discharge;

 - To support the floors s/he is assigned to;

 - To undertake tasks with a minimum level of supervision and refer to his/her immediate supervisor when guidance is needed;


Ward Clerk

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth. 
Roles &amp; Responsibilities:
Nurses care for people who are sick, injured, convalescent or disabled. Nurses deliver individualised care to patients utilising the nursing processes of assessment, planning, intervention, implementation, and evaluation, in accordance with established nursing practice, ethics and Saint James Hospital Policies. Nurses need to monitor patients, administer medication, maintain records, consult with healthcare providers, and educate patients. Nurses collaborate with other professional healthcare disciplines to ensure safe and effective patient care delivery and achievement of the desired patient outcomes. Nurses need to interact with the patient, relatives and the multidisciplinary team whilst maintaining a high standard of professional nursing. Saint James Hospital Nurses provide care for adult medical and surgical patients, and to pediatric patients with medical and/or surgical ailments.
<ul>
<li>Providing bedside care for a wide variety of medical patients, including pre- and post-surgery patients.</li>
<li>Consulting and coordinating with the health care team to assess, plan, implement and evaluate patient care.</li>
<li>Assessing, implementing, planning, and evaluating nursing care plans by working collaboratively in a multidisciplinary team.</li>
<li>Recording and maintaining accurate and complete health care records including vital signs and medical information.</li>
<li>Monitoring, reporting, and recording symptoms or changes in the patients&rsquo; condition.</li>
<li>Preparing and administering medications as prescribed and record all entries of medication administration accurately.</li>
<li>Reporting any suspected adverse drug reaction immediately to the medical team and pharmacist.</li>
<li>Initiating and providing education accordingly to patients and relatives on how to manage their illness/surgery and emphasising on home care needs.</li>
<li>Accompanying specialists during ward rounds and ensure that changes in patient care are communicated to colleagues.</li>
<li>Responding immediately to lifesaving/emergency care situations.</li>
<li>Actively leading and participating in the discharge planning process.</li>
<li>Fostering a supportive and compassionate environment to care for patients and their families.</li>
<li>Establishing and maintaining good working relationships with all departments in the Hospital.</li>
<li>To be courteous and professional, with both clients, colleagues, and service providers.</li>
<li>Reporting all incidents and accidents appropriately and to write out reports accordingly and in a timely manner.</li>
<li>Abiding by Company policies and protocols, and ensuring implementation of new protocols, as required.</li>
<li>Carrying out other departmental duties as required and requested within the remit of a professional nurse.</li>
<li>Supervising and coordinating activities of the junior nursing staff/health care assistants.</li>
<li>Assisting with the induction of new staff.</li>
<li>Responsibility and accountability for own nursing practice and actions.</li>
<li>Reporting breakages and malfunctioning equipment to the Nursing Officer or the relevant department (Biomedical or Engineering).</li>
<li>Ensuring a safe hygienic environment is maintained for the benefit of patients/clients, staff, and visitors.</li>
<li>Contributing to the general management and day to day workings of the unit by being an effective member of the clinical team and supporting senior staff.</li>
<li>Maintaining and developing professional knowledge and competence. Ensuring all mandatory training is current and updated accordingly.</li>
<li>Participating in standard Setting and Quality Assurance Programmes for the unit.</li>
<li>To be flexible with regards to shift rotation. </li>
</ul>
Required Knowledge, Abilities &amp; Skills:
<ul>
<li>Recognised degree in nursing</li>
<li>Current licensure as a registered nurse with the Nurse and Midwifery Council of Malta</li>
<li>Extensive knowledge of nursing care methods and procedures</li>
<li>Knowledge of emergency care</li>
<li>&nbsp;Ability to effectively communicate with patients, families, and all medical and hospital staff at all levels of the organisation</li>
<li>A team player with effective communication and interpersonal skills</li>
<li>Responsible and compassionate</li>
<li>Computer literate</li>
<li>Good time management</li>
<li>Excellent organisation skills</li>
<li>Professional and friendly attitude. </li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology </li>
</ul>
Join us for exceptional benefits and a positive work culture.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.



Roles &amp; Responsibilities:

Nurses care for people who are sick, injured, convalescent or disabled. Nurses deliver individualised care to patients utilising the nursing processes of assessment, planning, intervention, implementation, and evaluation, in accordance with established nursing practice, ethics and Saint James Hospital Policies. Nurses need to monitor patients, administer medication, maintain records, consult with healthcare providers, and educate patients. Nurses collaborate with other professional healthcare disciplines to ensure safe and effective patient care delivery and achievement of the desired patient outcomes. Nurses need to interact with the patient, relatives and the multidisciplinary team whilst maintaining a high standard of professional nursing. Saint James Hospital Nurses provide care for adult medical and surgical patients, and to pediatric patients with medical and/or surgical ailments.


 - Providing bedside care for a wide variety of medical patients, including pre- and post-surgery patients.

 - Consulting and coordinating with the health care team to assess, plan, implement and evaluate patient care.

 - Assessing, implementing, planning, and evaluating nursing care plans by working collaboratively in a multidisciplinary team.

 - Recording and maintaining accurate and complete health care records including vital signs and medical information.

 - Monitoring, reporting, and recording symptoms or changes in the patients’ condition.

 - Preparing and administering medications as prescribed and record all entries of medication administration accurately.

 - Reporting any suspected adverse drug reaction immediately to the medical team and pharmacist.

 - Initiating and providing education accordingly to patients and relatives on how to manage their illness/surgery and emphasising on home care needs.

 - Accompanying specialists during ward rounds and ensure that changes in patient care are communicated to colleagues.

 - Responding immediately to lifesaving/emergency care situations.

 - Actively leading and participating in the discharge planning process.

 - Fostering a supportive and compassionate environment to care for patients and their families.

 - Establishing and maintaining good working relationships with all departments in the Hospital.

 - To be courteous and professional, with both clients, colleagues, and service providers.

 - Reporting all incidents and accidents appropriately and to write out reports accordingly and in a timely manner.

 - Abiding by Company policies and protocols, and ensuring implementation of new protocols, as required.

 - Carrying out other departmental duties as required and requested within the remit of a professional nurse.

 - Supervising and coordinating activities of the junior nursing staff/health care assistants.

 - Assisting with the induction of new staff.

 - Responsibility and accountability for own nursing practice and actions.

 - Reporting breakages and malfunctioning equipment to the Nursing Officer or the relevant department (Biomedical or Engineering).

 - Ensuring a safe hygienic environment is maintained for the benefit of patients/clients, staff, and visitors.

 - Contributing to the general management and day to day workings of the unit by being an effective member of the clinical team and supporting senior staff.

 - Maintaining and developing professional knowledge and competence. Ensuring all mandatory training is current and updated accordingly.

 - Participating in standard Setting and Quality Assurance Programmes for the unit.

 - To be flexible with regards to shift rotation.




Required Knowledge, Abilities &amp; Skills:


 - Recognised degree in nursing

 - Current licensure as a registered nurse with the Nurse and Midwifery Council of Malta

 - Extensive knowledge of nursing care methods and procedures

 - Knowledge of emergency care

 - 
Ability to effectively communicate with patients, families, and all medical and hospital staff at all levels of the organisation

 - A team player with effective communication and interpersonal skills

 - Responsible and compassionate

 - Computer literate

 - Good time management

 - Excellent organisation skills

 - Professional and friendly attitude.




What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology




Join us for exceptional benefits and a positive work culture.

Ward Nurse

Latest jobs

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth. 
Job Summary:
As a Receptionist, you will provide exceptional customer service, handle patient payments and invoicing, maintain accurate records, and assist with various departmental tasks as needed. 
Responsibilities
<ul>
<li>Creating a &ldquo;real sense of welcome and best wishes on departure&rdquo; with all patients, their families, visitors and consultants, by greeting customers in a friendly, and professional manner at all times.</li>
<li>Being familiar with all tariffs and being responsible for patient invoicing, payments and disbursement.</li>
<li>Receiving payments for miscellaneous services and other associated hospital billings.</li>
<li>Monitoring the &ldquo;Today Patient List&rdquo; daily and referring for collection any unpaid bills for that day.</li>
<li>Ensuring agent cash float is reconciled on completion of each shift and deposited accordingly.</li>
<li>Accurately registering all patients arriving for appointments on the hospital information system, or ensuring that the details are accurately registered, checking for any notifications of previous visits and following up accordingly, and updating details as necessary.</li>
<li>Answering and screening all incoming telephone calls and actioning or re-directing appropriately.</li>
<li>Maintaining and recording/logging patient notifications and messages in an organised manner, for future handover, as appropriate.</li>
<li>Carrying out other departmental duties at a high standard when requested by Team Leader/ Manager or by the Company, from time to time.</li>
<li>Ensuring that the Customer Care Agent job description is executed daily in practice.</li>
<li>Thanking clients and visitors for using our services and asking whether they are satisfied with the services received and patient care offered by the hospital.The feedback received (negative/positive) should then be communicated directly to the team leader or department manager. </li>
</ul>
Qualifications
<ul>
<li>Multi-tasking.</li>
<li>Excellent telephone manner and communication skills, both interdepartmental and intra departmental.</li>
<li>Able to prioritise.</li>
<li>Time management skills.</li>
<li>Excellent organisation skills.</li>
<li>Sharp eye for and attention to detail.</li>
<li>Be professional at all times.</li>
<li>Able to work under pressure.</li>
<li>Proficient in the use of Microsoft processes. </li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology</li>
</ul>
Join us for exceptional benefits and a positive work culture.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.



Job Summary:

As a Receptionist, you will provide exceptional customer service, handle patient payments and invoicing, maintain accurate records, and assist with various departmental tasks as needed.



Responsibilities


 - Creating a “real sense of welcome and best wishes on departure” with all patients, their families, visitors and consultants, by greeting customers in a friendly, and professional manner at all times.

 - Being familiar with all tariffs and being responsible for patient invoicing, payments and disbursement.

 - Receiving payments for miscellaneous services and other associated hospital billings.

 - Monitoring the “Today Patient List” daily and referring for collection any unpaid bills for that day.

 - Ensuring agent cash float is reconciled on completion of each shift and deposited accordingly.

 - Accurately registering all patients arriving for appointments on the hospital information system, or ensuring that the details are accurately registered, checking for any notifications of previous visits and following up accordingly, and updating details as necessary.

 - Answering and screening all incoming telephone calls and actioning or re-directing appropriately.

 - Maintaining and recording/logging patient notifications and messages in an organised manner, for future handover, as appropriate.

 - Carrying out other departmental duties at a high standard when requested by Team Leader/ Manager or by the Company, from time to time.

 - Ensuring that the Customer Care Agent job description is executed daily in practice.

 - Thanking clients and visitors for using our services and asking whether they are satisfied with the services received and patient care offered by the hospital.The feedback received (negative/positive) should then be communicated directly to the team leader or department manager.




Qualifications


 - Multi-tasking.

 - Excellent telephone manner and communication skills, both interdepartmental and intra departmental.

 - Able to prioritise.

 - Time management skills.

 - Excellent organisation skills.

 - Sharp eye for and attention to detail.

 - Be professional at all times.

 - Able to work under pressure.

 - Proficient in the use of Microsoft processes.




What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology


Join us for exceptional benefits and a positive work culture.

Customer Care Agent (Burmarrad)

About This Job
<ul>
<li>Carrying out pre-operative assessments for patients attending the clinic, in line with established hospital policies and procedures.</li>
<li>Performing clinical observations and clerking as required.</li>
<li>Taking blood of pre-operative patients, as per requirements.</li>
<li>Performing pre-operative ECGs.</li>
<li>Providing patients with the required pre-operative information- fasting guidelines, medication guidance and basic post-operative care</li>
<li>Liaising with planned surgery anaesthetists and surgeons, as and when required.</li>
<li>Liaising with colleagues to ensure that the pre-operative clinic runs a smooth and effective process.</li>
<li>Completing and saving all required documentation electronically, using the hospital&rsquo;s digital systems..</li>
<li>Acting as an exemplary role model who leads by example in regard to professional attitudes, conduct, and appearance and with regard to the Hospital Service Standards.</li>
<li>Actively participating in the development of unit projects, encouraging innovation and creativity</li>
<li>Ensuring that any complaints are dealt with professionally, in a timely manner and according to Hospital policy.</li>
<li>Any other tasks required for the Pre-Operative Clinic to run smoothly.</li>
</ul>


About This Job


 - Carrying out pre-operative assessments for patients attending the clinic, in line with established hospital policies and procedures.

 - Performing clinical observations and clerking as required.

 - Taking blood of pre-operative patients, as per requirements.

 - Performing pre-operative ECGs.

 - Providing patients with the required pre-operative information- fasting guidelines, medication guidance and basic post-operative care

 - Liaising with planned surgery anaesthetists and surgeons, as and when required.

 - Liaising with colleagues to ensure that the pre-operative clinic runs a smooth and effective process.

 - Completing and saving all required documentation electronically, using the hospital’s digital systems..

 - Acting as an exemplary role model who leads by example in regard to professional attitudes, conduct, and appearance and with regard to the Hospital Service Standards.

 - Actively participating in the development of unit projects, encouraging innovation and creativity

 - Ensuring that any complaints are dealt with professionally, in a timely manner and according to Hospital policy.

 - Any other tasks required for the Pre-Operative Clinic to run smoothly.


Pre-Operative Nurse (Sliema/Zejtun)

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.
Key Tasks &amp; Responsibilities
Restoring health by providing hospital services, including:
<ul>
<li>Urgent medical services, such as resuscitation, stabilisation, assessment and diagnosis, treatment and referral, as necessary.</li>
<li>Assessing the urgency and severity of presenting problems through taking patient medical history, examination and investigation, as necessary.</li>
<li>Recommending and, where appropriate, undertaking treatment options and carrying out/referring for appropriate interventions and procedures, counselling, psychological interventions, advising and education.</li>
<li>Referring for diagnostic, therapeutic and support services, as required; referrals within Saint James Hospital should be encouraged, where feasible.</li>
<li>Reviewing, at least once daily, all ward patients, as well as carrying outward medical duties, in close liaison with the patient&rsquo;s consultant.</li>
</ul>
Maintaining health by providing timely clinical and culturally appropriate health services through:
<ul>
<li>ongoing health and development assessment and advice.</li>
<li>appropriate health and development assessment and advice.</li>
<li>appropriate evidence-based screening, risk assessment and early detection of illness, disease, and disability.</li>
<li>interventions to assist patients to reduce or change risky and harmful lifestyle behaviour.</li>
<li>Working with public health providers in the prevention and control of communicable diseases and reporting to relevant public health authorities.</li>
<li>Ongoing care and support for people with chronic and terminal conditions to reduce deterioration, increase independence and reduce suffering linking, where relevant, with appropriate service providers.</li>
</ul>
Improving health by:
<ul>
<li>developing collaborative working relationships with the GP community health services, as well as other hospitals and clinics.</li>
<li>advocating health promotion, linking to programmes developed by Public Health.</li>
<li>providing health education, counselling, and information on how to improve health and prevent disease, including interventions or treatments that treat relevant risk factors.</li>
</ul>
Qualifications &amp; Essential Qualities
<ul>
<li>Registration with the Malta Medical Council.</li>
<li>Demonstrated oral and written communication skills.</li>
<li>Ability to exercise independent judgement in performing duties.</li>
<li>Ability to work under pressure together with a high level of initiative and self-motivation.</li>
<li>Ability to work accurately and diligently.</li>
<li>Excellent communication skills.</li>
<li>Organisation skills.</li>
<li>Demonstrated commitment to continuing education and maintenance of professional competence.</li>
<li>Ability to contribute to, and work as part of, the healthcare team at departmental and organisation levels.</li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology</li>
</ul>
Join us for exceptional benefits and a positive work culture.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.

Key Tasks &amp; Responsibilities

Restoring health by providing hospital services, including:


 - Urgent medical services, such as resuscitation, stabilisation, assessment and diagnosis, treatment and referral, as necessary.

 - Assessing the urgency and severity of presenting problems through taking patient medical history, examination and investigation, as necessary.

 - Recommending and, where appropriate, undertaking treatment options and carrying out/referring for appropriate interventions and procedures, counselling, psychological interventions, advising and education.

 - Referring for diagnostic, therapeutic and support services, as required; referrals within Saint James Hospital should be encouraged, where feasible.

 - Reviewing, at least once daily, all ward patients, as well as carrying outward medical duties, in close liaison with the patient’s consultant.


Maintaining health by providing timely clinical and culturally appropriate health services through:


 - ongoing health and development assessment and advice.

 - appropriate health and development assessment and advice.

 - appropriate evidence-based screening, risk assessment and early detection of illness, disease, and disability.

 - interventions to assist patients to reduce or change risky and harmful lifestyle behaviour.

 - Working with public health providers in the prevention and control of communicable diseases and reporting to relevant public health authorities.

 - Ongoing care and support for people with chronic and terminal conditions to reduce deterioration, increase independence and reduce suffering linking, where relevant, with appropriate service providers.


Improving health by:


 - developing collaborative working relationships with the GP community health services, as well as other hospitals and clinics.

 - advocating health promotion, linking to programmes developed by Public Health.

 - providing health education, counselling, and information on how to improve health and prevent disease, including interventions or treatments that treat relevant risk factors.


Qualifications &amp; Essential Qualities


 - Registration with the Malta Medical Council.

 - Demonstrated oral and written communication skills.

 - Ability to exercise independent judgement in performing duties.

 - Ability to work under pressure together with a high level of initiative and self-motivation.

 - Ability to work accurately and diligently.

 - Excellent communication skills.

 - Organisation skills.

 - Demonstrated commitment to continuing education and maintenance of professional competence.

 - Ability to contribute to, and work as part of, the healthcare team at departmental and organisation levels.


What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology


Join us for exceptional benefits and a positive work culture.

ER Doctor

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.
Job Summary:
As a Receptionist, you will provide exceptional customer service, handle patient payments and invoicing, maintain accurate records, and assist with various departmental tasks as needed. This part-time position is offered on a 20-hour per week basis.
Responsibilities
<ul>
<li>Creating a &ldquo;real sense of welcome and best wishes on departure&rdquo; with all patients, their families, visitors and consultants, by greeting customers in a friendly, and professional manner at all times.</li>
<li>Being familiar with all tariffs and being responsible for patient invoicing, payments and disbursement.</li>
<li>Receiving payments for miscellaneous services and other associated hospital billings.</li>
<li>Monitoring the &ldquo;Today Patient List&rdquo; daily and referring for collection any unpaid bills for that day.</li>
<li>Ensuring agent cash float is reconciled on completion of each shift and deposited accordingly.</li>
<li>Accurately registering all patients arriving for appointments on the hospital information system, or ensuring that the details are accurately registered, checking for any notifications of previous visits and following up accordingly, and updating details as necessary.</li>
<li>Answering and screening all incoming telephone calls and actioning or re-directing appropriately.</li>
<li>Maintaining and recording/logging patient notifications and messages in an organised manner, for future handover, as appropriate.</li>
<li>Carrying out other departmental duties at a high standard when requested by Team Leader/ Manager or by the Company, from time to time.</li>
<li>Ensuring that the Customer Care Agent job description is executed daily in practice.</li>
<li>Thanking clients and visitors for using our services and asking whether they are satisfied with the services received and patient care offered by the hospital.The feedback received (negative/positive) should then be communicated directly to the team leader or department manager.</li>
</ul>
Qualifications
<ul>
<li>Multi-tasking.</li>
<li>Excellent telephone manner and communication skills, both interdepartmental and intra departmental.</li>
<li>Able to prioritise.</li>
<li>Time management skills.</li>
<li>Excellent organisation skills.</li>
<li>Sharp eye for and attention to detail.</li>
<li>Be professional at all times.</li>
<li>Able to work under pressure.</li>
<li>Proficient in the use of Microsoft processes.</li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology</li>
</ul>
Join us for exceptional benefits and a positive work culture.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.

Job Summary:

As a Receptionist, you will provide exceptional customer service, handle patient payments and invoicing, maintain accurate records, and assist with various departmental tasks as needed. This part-time position is offered on a 20-hour per week basis.

Responsibilities


 - Creating a “real sense of welcome and best wishes on departure” with all patients, their families, visitors and consultants, by greeting customers in a friendly, and professional manner at all times.

 - Being familiar with all tariffs and being responsible for patient invoicing, payments and disbursement.

 - Receiving payments for miscellaneous services and other associated hospital billings.

 - Monitoring the “Today Patient List” daily and referring for collection any unpaid bills for that day.

 - Ensuring agent cash float is reconciled on completion of each shift and deposited accordingly.

 - Accurately registering all patients arriving for appointments on the hospital information system, or ensuring that the details are accurately registered, checking for any notifications of previous visits and following up accordingly, and updating details as necessary.

 - Answering and screening all incoming telephone calls and actioning or re-directing appropriately.

 - Maintaining and recording/logging patient notifications and messages in an organised manner, for future handover, as appropriate.

 - Carrying out other departmental duties at a high standard when requested by Team Leader/ Manager or by the Company, from time to time.

 - Ensuring that the Customer Care Agent job description is executed daily in practice.

 - Thanking clients and visitors for using our services and asking whether they are satisfied with the services received and patient care offered by the hospital.The feedback received (negative/positive) should then be communicated directly to the team leader or department manager.


Qualifications


 - Multi-tasking.

 - Excellent telephone manner and communication skills, both interdepartmental and intra departmental.

 - Able to prioritise.

 - Time management skills.

 - Excellent organisation skills.

 - Sharp eye for and attention to detail.

 - Be professional at all times.

 - Able to work under pressure.

 - Proficient in the use of Microsoft processes.


What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology


Join us for exceptional benefits and a positive work culture.

Customer Care Agent (Zejtun)

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth. 
Key Tasks &amp; Responsibilities
Restoring health by providing hospital services, including:
<ul>
<li>Urgent medical services, such as resuscitation, stabilisation, assessment and diagnosis, treatment and referral, as necessary.</li>
<li>Assessing the urgency and severity of presenting problems through taking patient medical history, examination and investigation, as necessary.</li>
<li>Recommending and, where appropriate, undertaking treatment options and carrying out/referring for appropriate interventions and procedures, counselling, psychological interventions, advising and education.</li>
<li>Referring for diagnostic, therapeutic and support services, as required; referrals within Saint James Hospital should be encouraged, where feasible.</li>
<li>Reviewing, at least once daily, all ward patients, as well as carrying outward medical duties, in close liaison with the patient&rsquo;s consultant.</li>
</ul>
Maintaining health by providing timely clinical and culturally appropriate health services through:
<ul>
<li>ongoing health and development assessment and advice.</li>
<li>appropriate health and development assessment and advice.</li>
<li>appropriate evidence-based screening, risk assessment and early detection of illness, disease, and disability.</li>
<li>interventions to assist patients to reduce or change risky and harmful lifestyle behaviour.</li>
<li>Working with public health providers in the prevention and control of communicable diseases and reporting to relevant public health authorities.</li>
<li>Ongoing care and support for people with chronic and terminal conditions to reduce deterioration, increase independence and reduce suffering linking, where relevant, with appropriate service providers.</li>
</ul>
Improving health by:
<ul>
<li>developing collaborative working relationships with the GP community health services, as well as other hospitals and clinics.</li>
<li>advocating health promotion, linking to programmes developed by Public Health.</li>
<li>providing health education, counselling, and information on how to improve health and prevent disease, including interventions or treatments that treat relevant risk factors.</li>
</ul>
Qualifications &amp; Essential Qualities
<ul>
<li>Registration with the Malta Medical Council.</li>
<li>Demonstrated oral and written communication skills.</li>
<li>Ability to exercise independent judgement in performing duties.</li>
<li>Ability to work under pressure together with a high level of initiative and self-motivation.</li>
<li>Ability to work accurately and diligently.</li>
<li>Excellent communication skills.</li>
<li>Organisation skills.</li>
<li>Demonstrated commitment to continuing education and maintenance of professional competence.</li>
<li>Ability to contribute to, and work as part of, the healthcare team at departmental and organisation levels.</li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology</li>
</ul>
Join us for exceptional benefits and a positive work culture.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.



Key Tasks &amp; Responsibilities

Restoring health by providing hospital services, including:


 - Urgent medical services, such as resuscitation, stabilisation, assessment and diagnosis, treatment and referral, as necessary.

 - Assessing the urgency and severity of presenting problems through taking patient medical history, examination and investigation, as necessary.

 - Recommending and, where appropriate, undertaking treatment options and carrying out/referring for appropriate interventions and procedures, counselling, psychological interventions, advising and education.

 - Referring for diagnostic, therapeutic and support services, as required; referrals within Saint James Hospital should be encouraged, where feasible.

 - Reviewing, at least once daily, all ward patients, as well as carrying outward medical duties, in close liaison with the patient’s consultant.


Maintaining health by providing timely clinical and culturally appropriate health services through:


 - ongoing health and development assessment and advice.

 - appropriate health and development assessment and advice.

 - appropriate evidence-based screening, risk assessment and early detection of illness, disease, and disability.

 - interventions to assist patients to reduce or change risky and harmful lifestyle behaviour.

 - Working with public health providers in the prevention and control of communicable diseases and reporting to relevant public health authorities.

 - Ongoing care and support for people with chronic and terminal conditions to reduce deterioration, increase independence and reduce suffering linking, where relevant, with appropriate service providers.


Improving health by:


 - developing collaborative working relationships with the GP community health services, as well as other hospitals and clinics.

 - advocating health promotion, linking to programmes developed by Public Health.

 - providing health education, counselling, and information on how to improve health and prevent disease, including interventions or treatments that treat relevant risk factors.


Qualifications &amp; Essential Qualities


 - Registration with the Malta Medical Council.

 - Demonstrated oral and written communication skills.

 - Ability to exercise independent judgement in performing duties.

 - Ability to work under pressure together with a high level of initiative and self-motivation.

 - Ability to work accurately and diligently.

 - Excellent communication skills.

 - Organisation skills.

 - Demonstrated commitment to continuing education and maintenance of professional competence.

 - Ability to contribute to, and work as part of, the healthcare team at departmental and organisation levels.


What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology


Join us for exceptional benefits and a positive work culture.

Anaesthetic Nurse

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.
Position Overview
We are seeking a skilled and compassionate Emergency Medical Technician (EMT) to join our team in a small private hospital setting. The successful candidate will provide urgent patient care, triage services, and essential administrative support, ensuring smooth operations, patient safety, and a high standard of service delivery.
Key Responsibilities
Patient Reception &amp; Registration
<ul>
<li>Welcome patients and visitors, verify reason for visit, and direct them to the correct department.</li>
<li>Register new patients and verify existing records using the hospital information system (Compucare), ensuring accuracy and compliance with data protection policies.</li>
</ul>
Triage &amp; Medical care
<ul>
<li>Assess patients based on medical urgency and prioritize care accordingly.</li>
<li>Assist the team during emergencies</li>
<li>Manage admission processes</li>
</ul>
Administrative &amp; Billing Procedures
<ul>
<li>Process billing for patients, companies, and account holders.</li>
<li>Manage payments via cash, card, and cheque, and handle deposits, insurance details, and Guarantee of Payment (GOP) requests.</li>
</ul>
Coordination &amp; Communication
<ul>
<li>Professionally handle calls, emails, and after-hours emergency communications.</li>
<li>Alert on-call staff (e.g., consultants, radiology, laboratory) and liaise with the Liaison Officer for admissions.</li>
</ul>
Patient Flow &amp; Waiting Area Management
<ul>
<li>Monitor and manage the waiting area to ensure patients are attended to in priority order.</li>
<li>Address and escalate patient concerns or complaints promptly.</li>
</ul>
Stock &amp; Supplies Management
<ul>
<li>Conduct regular stock checks of medical supplies and medications.</li>
<li>Place orders, maintain adequate inventory, and ensure equipment cleaning and maintenance.</li>
</ul>
Compliance &amp; Professional Standards
<ul>
<li>Adhere to hospital policies, data protection laws, and infection control protocols.</li>
<li>Maintain confidentiality, professionalism, and a high standard of patient care at all times.</li>
</ul>
Qualifications &amp; Skills
<ul>
<li>Experience:&nbsp;Experience working as an Emergency Medical Technician or Healthcare Assistant, preferably in a hospital setting.</li>
<li>Technical Skills:&nbsp;Proficient in using computer and computer devices</li>
<li>Soft Skills:&nbsp;Strong communication, multitasking, and problem-solving abilities; ability to remain calm under pressure.</li>
<li>Other Requirements: Knowledge of billing processes, medical protocols, and basic patient care procedures.</li>
</ul>
Working Conditions
<ul>
<li>Rotational shifts, including nights, weekends, and public holidays.</li>
<li>Exposure to medical emergencies, biohazards, and high-pressure situations</li>
</ul>
Language requirements
<ul>
<li>English - Native or bilingual proficiency&nbsp;(Required)</li>
<li>Maltese - Native or bilingual proficiency&nbsp;(Advantage) </li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology </li>
</ul>
Join us for exceptional benefits and a positive work culture.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.

Position Overview

We are seeking a skilled and compassionate Emergency Medical Technician (EMT) to join our team in a small private hospital setting. The successful candidate will provide urgent patient care, triage services, and essential administrative support, ensuring smooth operations, patient safety, and a high standard of service delivery.

Key Responsibilities

Patient Reception &amp; Registration


 - Welcome patients and visitors, verify reason for visit, and direct them to the correct department.

 - Register new patients and verify existing records using the hospital information system (Compucare), ensuring accuracy and compliance with data protection policies.


Triage &amp; Medical care


 - Assess patients based on medical urgency and prioritize care accordingly.

 - Assist the team during emergencies

 - Manage admission processes


Administrative &amp; Billing Procedures


 - Process billing for patients, companies, and account holders.

 - Manage payments via cash, card, and cheque, and handle deposits, insurance details, and Guarantee of Payment (GOP) requests.


Coordination &amp; Communication


 - Professionally handle calls, emails, and after-hours emergency communications.

 - Alert on-call staff (e.g., consultants, radiology, laboratory) and liaise with the Liaison Officer for admissions.


Patient Flow &amp; Waiting Area Management


 - Monitor and manage the waiting area to ensure patients are attended to in priority order.

 - Address and escalate patient concerns or complaints promptly.


Stock &amp; Supplies Management


 - Conduct regular stock checks of medical supplies and medications.

 - Place orders, maintain adequate inventory, and ensure equipment cleaning and maintenance.


Compliance &amp; Professional Standards


 - Adhere to hospital policies, data protection laws, and infection control protocols.

 - Maintain confidentiality, professionalism, and a high standard of patient care at all times.


Qualifications &amp; Skills


 - Experience:
Experience working as an Emergency Medical Technician or Healthcare Assistant, preferably in a hospital setting.

 - Technical Skills:
Proficient in using computer and computer devices

 - Soft Skills:
Strong communication, multitasking, and problem-solving abilities; ability to remain calm under pressure.

 - Other Requirements: Knowledge of billing processes, medical protocols, and basic patient care procedures.


Working Conditions


 - Rotational shifts, including nights, weekends, and public holidays.

 - Exposure to medical emergencies, biohazards, and high-pressure situations


Language requirements


 - English - Native or bilingual proficiency
(Required)

 - Maltese - Native or bilingual proficiency
(Advantage)



What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology




Join us for exceptional benefits and a positive work culture.

Emergency Room Technician

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.
Roles &amp; Responsibilities:
In this nursing role, you will prepare the operating room for the patient, setting up the tools and making sure the field is sterile. It is the duty of the Theatre Nurse to assist the surgical team by donning sterile masks, gloves and gowns as well as aid the physician by passing instruments during surgery. It is essential to maintain a high standard of nursing care. Additionally, when assuming the role of Anaesthesia nurse, it is your duty to assist the anaesthesiologist to prepare and achieve their tasks. It is essential to maintain a high standard of nursing care. The role will also include Recovery Room Nurse duties. The recovery nurse is the primary patient advocate following surgery. This nurse monitors and cares for patients when they are still under the effects of anaesthesia. The role should be carried out in professional manner and in accordance with St James Hospital protocols and consultant&rsquo;s preferences.
Theatre Nurse
<ul>
<li>Ensuring all necessary equipment is available for surgical procedures prior to surgery and to ensure the theatre and its areas are maintained to the required standard before, during and after surgery. It is imperative that a sterile environment is always maintained.</li>
<li>Other responsibilities include ensuring adequate levels of stock are maintained within theatre and to complete all swab checks and instrument checks in accordance with the company policy.</li>
<li>Assisting the surgeon by taking on the surgical procedures of draping instrumentation and any requirements that are expected within the role and taking part and enforcing World Health Organisation&rsquo;s &lsquo;Safe Surgical Checklist&rsquo; will be expected.</li>
<li>Providing a clear and concise pre/post operation handover from Ward/Recovery Nurse is expected to ensure a smooth transition for the patient and ensuring medical staff orders are correctly interpreted and carried out.</li>
<li>Providing perioperative nursing support for robotic-assisted surgical procedures, including system setup, instrument calibration, and sterile field maintenance.</li>
<li>Assisting the surgical team intraoperatively with robotic instrumentation, equipment troubleshooting, and workflow coordination.</li>
<li>Ensuring compliance with aseptic protocols, safety standards, and manufacturer guidelines to optimise surgical efficiency and patient outcomes.</li>
</ul>
SKILLS REQUIRED
<ul>
<li>Recognised degree in nursing</li>
<li>Current licensure as a registered nurse with the Nurse and Midwifery Council of Malta</li>
<li>Extensive knowledge of nursing care methods and procedures</li>
<li>Knowledge of emergency care</li>
<li>Ability to effectively communicate with patients, families and all medical and hospital staff</li>
<li>A team player with effective communication and interpersonal skills</li>
<li>Be responsible and compassionate</li>
<li>Possess excellent communication skills</li>
<li>Good time management</li>
<li>Computer literate</li>
<li>Excellent organisation skills</li>
<li>Professional and friendly attitude.</li>
</ul>
OTHER REQUIREMENTS
<ul>
<li>Experience in Robotic Surgery.</li>
<li>In addition, it will be expected that the Theatre Nurse will carry out other departmental duties as required and when requested by his/her immediate supervisor, including any other duties that may be required by the company from time to time.</li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology</li>
</ul>
Join us for exceptional benefits and a positive work culture.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.

Roles &amp; Responsibilities:

In this nursing role, you will prepare the operating room for the patient, setting up the tools and making sure the field is sterile. It is the duty of the Theatre Nurse to assist the surgical team by donning sterile masks, gloves and gowns as well as aid the physician by passing instruments during surgery. It is essential to maintain a high standard of nursing care. Additionally, when assuming the role of Anaesthesia nurse, it is your duty to assist the anaesthesiologist to prepare and achieve their tasks. It is essential to maintain a high standard of nursing care. The role will also include Recovery Room Nurse duties. The recovery nurse is the primary patient advocate following surgery. This nurse monitors and cares for patients when they are still under the effects of anaesthesia. The role should be carried out in professional manner and in accordance with St James Hospital protocols and consultant’s preferences.

Theatre Nurse


 - Ensuring all necessary equipment is available for surgical procedures prior to surgery and to ensure the theatre and its areas are maintained to the required standard before, during and after surgery. It is imperative that a sterile environment is always maintained.

 - Other responsibilities include ensuring adequate levels of stock are maintained within theatre and to complete all swab checks and instrument checks in accordance with the company policy.

 - Assisting the surgeon by taking on the surgical procedures of draping instrumentation and any requirements that are expected within the role and taking part and enforcing World Health Organisation’s ‘Safe Surgical Checklist’ will be expected.

 - Providing a clear and concise pre/post operation handover from Ward/Recovery Nurse is expected to ensure a smooth transition for the patient and ensuring medical staff orders are correctly interpreted and carried out.

 - Providing perioperative nursing support for robotic-assisted surgical procedures, including system setup, instrument calibration, and sterile field maintenance.

 - Assisting the surgical team intraoperatively with robotic instrumentation, equipment troubleshooting, and workflow coordination.

 - Ensuring compliance with aseptic protocols, safety standards, and manufacturer guidelines to optimise surgical efficiency and patient outcomes.


SKILLS REQUIRED


 - Recognised degree in nursing

 - Current licensure as a registered nurse with the Nurse and Midwifery Council of Malta

 - Extensive knowledge of nursing care methods and procedures

 - Knowledge of emergency care

 - Ability to effectively communicate with patients, families and all medical and hospital staff

 - A team player with effective communication and interpersonal skills

 - Be responsible and compassionate

 - Possess excellent communication skills

 - Good time management

 - Computer literate

 - Excellent organisation skills

 - Professional and friendly attitude.


OTHER REQUIREMENTS


 - Experience in Robotic Surgery.

 - In addition, it will be expected that the Theatre Nurse will carry out other departmental duties as required and when requested by his/her immediate supervisor, including any other duties that may be required by the company from time to time.


What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology


Join us for exceptional benefits and a positive work culture.

Theatre Nurse

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.&nbsp;
Roles &amp; Responsibilities:
The Accounts Clerk will be performing ongoing clerical and administrative duties in the Accounts Department. Duties will include but are not limited to:&nbsp;
<ul>
<li>Cash management including but not limited to daily reconciliations, receipt allocations and deposit</li>
<li>Maintaining and reconciling petty cash for all locations</li>
<li>Updating the company&rsquo;s software systems and accounting ledgers on a daily basis</li>
<li>Processing patients refunds in a timely manner</li>
<li>Bank and other accounting ledger reconciliations</li>
<li>Assisting with the payment process for the company&rsquo;s consultants</li>
<li>Performing accounting and administrative duties to support the Accounts Department.</li>
</ul>
Required Knowledge, Abilities &amp; Skills:
<ul>
<li>Verbal and written communication skills</li>
<li>Organised with a sharp key for detail</li>
<li>Proficiency in Microsoft Office applications</li>
<li>Ability to multitask and work on own initiative</li>
<li>Fluent in written and spoken English</li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology</li>
</ul>
Join us for exceptional benefits and a positive work culture.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.


Roles &amp; Responsibilities:

The Accounts Clerk will be performing ongoing clerical and administrative duties in the Accounts Department. Duties will include but are not limited to:



 - Cash management including but not limited to daily reconciliations, receipt allocations and deposit

 - Maintaining and reconciling petty cash for all locations

 - Updating the company’s software systems and accounting ledgers on a daily basis

 - Processing patients refunds in a timely manner

 - Bank and other accounting ledger reconciliations

 - Assisting with the payment process for the company’s consultants

 - Performing accounting and administrative duties to support the Accounts Department.


Required Knowledge, Abilities &amp; Skills:


 - Verbal and written communication skills

 - Organised with a sharp key for detail

 - Proficiency in Microsoft Office applications

 - Ability to multitask and work on own initiative

 - Fluent in written and spoken English


What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology


Join us for exceptional benefits and a positive work culture.

Junior Accounts Clerk

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth. 
Job Summary:
The Company Driver/Courier is responsible for the timely delivery and collection of goods to all St James Hospital branches and to customers. 
Roles &amp; Responsibilities:
<ul>
<li>Pack and load products onto truck according to company&rsquo;s specifications</li>
<li>Deliver goods to all Saint James Hospital branches.</li>
<li>Deliver a wide variety of items to different addresses.</li>
<li>Pick up and distribute mail to and interoffice envelopes accurately to proper personnel.</li>
<li>Maintain the cleanliness of company vehicle interior and exterior, refuel as needed.</li>
<li>Other duties as assigned. </li>
</ul>
Required Knowledge, Abilities &amp; Skills:
<ul>
<li>Valid Driving Licence</li>
<li>Good driving record with no traffic violations</li>
<li>Excellent organizational and time management skills</li>
<li>Good communication skills </li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology. </li>
</ul>
Join us for exceptional benefits and a positive work culture.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.



Job Summary:

The Company Driver/Courier is responsible for the timely delivery and collection of goods to all St James Hospital branches and to customers.



Roles &amp; Responsibilities:


 - Pack and load products onto truck according to company’s specifications

 - Deliver goods to all Saint James Hospital branches.

 - Deliver a wide variety of items to different addresses.

 - Pick up and distribute mail to and interoffice envelopes accurately to proper personnel.

 - Maintain the cleanliness of company vehicle interior and exterior, refuel as needed.

 - Other duties as assigned.




Required Knowledge, Abilities &amp; Skills:


 - Valid Driving Licence

 - Good driving record with no traffic violations

 - Excellent organizational and time management skills

 - Good communication skills




What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology.




Join us for exceptional benefits and a positive work culture.

Company Driver/Courier

About this Job
Day to day accounts transactions
Key Responsibilities
Key responsibilities of the chosen candidate include the following:
<ul>
<li>Issue bills to patients on a timely basis (both insured in-patients and outpatients, as well as self-pay in-patients).</li>
<li>Correspondence with local and foreign companies covering the patients&rsquo; expenses may be necessary.</li>
<li>Other day-to-day accounting duties to support the Financial Controller of the Company.</li>
</ul>
Required attributes, skills and experience
<ul>
<li>A positive can-do attitude and self-motivated</li>
<li>Ability to listen and learn quickly</li>
<li>Ability to work under pressure and meet set deadlines</li>
<li>Ability to work in a team environment</li>
<li>Basic knowledge of Microsoft Office applications, especially Microsoft Excel and Word</li>
<li>Organised, responsible with an excellent eye for detail and possess analytical skills</li>
<li>Good communication skills</li>
</ul>
Qualifications
<ul>
<li>Basic knowledge in accounting would be considered as an asset (O level or similar).</li>
</ul>


About this Job

Day to day accounts transactions

Key Responsibilities

Key responsibilities of the chosen candidate include the following:


 - Issue bills to patients on a timely basis (both insured in-patients and outpatients, as well as self-pay in-patients).

 - Correspondence with local and foreign companies covering the patients’ expenses may be necessary.

 - Other day-to-day accounting duties to support the Financial Controller of the Company.


Required attributes, skills and experience


 - A positive can-do attitude and self-motivated

 - Ability to listen and learn quickly

 - Ability to work under pressure and meet set deadlines

 - Ability to work in a team environment

 - Basic knowledge of Microsoft Office applications, especially Microsoft Excel and Word

 - Organised, responsible with an excellent eye for detail and possess analytical skills

 - Good communication skills


Qualifications


 - Basic knowledge in accounting would be considered as an asset (O level or similar).
