The leading name in private healthcare in Malta.

At Saint James Hospital Group, we have over 25 years of experience in the healthcare sector. We have earned a reputation for excellence and innovation, backed by the latest state-of-the-art technology and staffed by highly-qualified professional personnel.

We are the natural choice when seeking private medical treatment, not simply because we have the experience to meet your expectations, but also because we house the very best in modern technology – and the island’s most renowned consultants and health professionals.

Our Mission:

To constantly deliver high-quality healthcare services within the community, in a safe and caring environment backed by modern technology and skilled professional staff.

Our Vision:

To continually improve our services and facilities by investing in the latest technology, employing the highest level of medical specialists and maintaining a dynamic and motivated workforce which has become the flagship of our group.

Core Values:

Passion for excellence
Mutual Respect
Personal Responsibility
Teamwork

Website

Facebook

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.
Roles &amp; Responsibilities:
<ul>
<li>Issuing detailed quotations for self-pay clients.</li>
<li>Following up on quotations to confirm surgery booking, or otherwise.</li>
<li>Negotiating with Operating Theatre Nursing Officer regarding booking of theatre cases.</li>
<li>Booking of theatre cases as per theatre, surgeon and anaesthetist availability.</li>
<li>Contacting patients booked for surgery and explaining admission pathway.</li>
<li>Reminding patients about admission time and fasting time, as necessary.</li>
<li>Informing patients about settlement of revenues, whether self-pay or insured, with possible short falls that need to be settled prior to admission.</li>
<li>Accurately entering data into Hospital Information System (HIS) for preparation of surgeons&rsquo; theatre lists, booking of patients for theatre and theatre utilisation post operatively.</li>
<li>Issuing patient bills accurately, as per quotation/insurance agreements, and in a timely manner.</li>
<li>Verifying that referral forms, quotations, correspondence from insurance companies, and medical reports whenever available, are attached to the patient record on the HIS.</li>
<li>Reminding surgeons and anaesthetists about the procedures planned for the next surgery day.</li>
<li>Liaising with wards/unit for admission and transfer of patients.</li>
<li>Processing letters and reports and corresponding with colleagues, patients, specialists and third parties.</li>
<li>Retrieving and printing patient schedules, patient data labels and admission forms from HIS.</li>
<li>Ensuring all documents required for billing are prepared, chasing up medical reports as the need arises.</li>
<li>Chasing after insurance companies for guarantee of payment or otherwise.</li>
<li>Attending all mandatory training as scheduled by the company.</li>
<li>Working in accordance to all safe working policies and procedures.</li>
<li>Keeping Manager informed of problems or issues that arise; performing other duties within the department, as assigned.</li>
</ul>
Required Knowledge, Abilities &amp; Skills:
<ul>
<li>Ability to work under pressure.</li>
<li>Multitasking skills.</li>
<li>A sharp eye for detail and ability to work diligently and meticulously.</li>
<li>Excellent interpersonal communication skills and telephone etiquette.</li>
<li>Fluent in written and spoken Maltese and English.</li>
<li>Excellent organisation skills.</li>
<li>Ability to maintain confidentiality</li>
<li>Demonstrates a commitment to quality improvement.</li>
<li>Demonstrates a commitment to excellence in customer service for all internal and external customers.</li>
<li>Exercise proper courtesy, consideration and sensitivity in dealings with patients, members of the public and other employees.</li>
<li>Act with integrity in the performance of your official duties and in the use of official equipment and facilities.</li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology</li>
</ul>
Join us for exceptional benefits and a positive work culture.

Saint James Hospital


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.

Roles &amp; Responsibilities:


 - Issuing detailed quotations for self-pay clients.

 - Following up on quotations to confirm surgery booking, or otherwise.

 - Negotiating with Operating Theatre Nursing Officer regarding booking of theatre cases.

 - Booking of theatre cases as per theatre, surgeon and anaesthetist availability.

 - Contacting patients booked for surgery and explaining admission pathway.

 - Reminding patients about admission time and fasting time, as necessary.

 - Informing patients about settlement of revenues, whether self-pay or insured, with possible short falls that need to be settled prior to admission.

 - Accurately entering data into Hospital Information System (HIS) for preparation of surgeons’ theatre lists, booking of patients for theatre and theatre utilisation post operatively.

 - Issuing patient bills accurately, as per quotation/insurance agreements, and in a timely manner.

 - Verifying that referral forms, quotations, correspondence from insurance companies, and medical reports whenever available, are attached to the patient record on the HIS.

 - Reminding surgeons and anaesthetists about the procedures planned for the next surgery day.

 - Liaising with wards/unit for admission and transfer of patients.

 - Processing letters and reports and corresponding with colleagues, patients, specialists and third parties.

 - Retrieving and printing patient schedules, patient data labels and admission forms from HIS.

 - Ensuring all documents required for billing are prepared, chasing up medical reports as the need arises.

 - Chasing after insurance companies for guarantee of payment or otherwise.

 - Attending all mandatory training as scheduled by the company.

 - Working in accordance to all safe working policies and procedures.

 - Keeping Manager informed of problems or issues that arise; performing other duties within the department, as assigned.


Required Knowledge, Abilities &amp; Skills:


 - Ability to work under pressure.

 - Multitasking skills.

 - A sharp eye for detail and ability to work diligently and meticulously.

 - Excellent interpersonal communication skills and telephone etiquette.

 - Fluent in written and spoken Maltese and English.

 - Excellent organisation skills.

 - Ability to maintain confidentiality

 - Demonstrates a commitment to quality improvement.

 - Demonstrates a commitment to excellence in customer service for all internal and external customers.

 - Exercise proper courtesy, consideration and sensitivity in dealings with patients, members of the public and other employees.

 - Act with integrity in the performance of your official duties and in the use of official equipment and facilities.


What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology


Join us for exceptional benefits and a positive work culture.

Active

Bookings Officer - Surgery

About this role
<ul>
<li>To provide support to the ward staff by answering the telephone and attending to queries from any visitors or patients, directing them to the right course of action whilst continuously ensuring not to over step into the clinical management of the patient;</li>
<li>To procure files form Medical Records when needed;</li>
<li>To assist IT with the maintenance of the TV cards of the ward;</li>
<li>To screen any incoming calls for the designated ward;</li>
<li>To admit patients on Compucare system, ensuring that the bed state is amended and always updated;</li>
<li>To verify all non-clinical details with patients or their next of kin once they are settled in the ward;</li>
<li>To ensure all files are complete with all relevant paperwork before a patient goes to theatre;</li>
<li>To liaise with patients&rsquo; insurance companies, providing any requested paperwork when appropriate;</li>
<li>To ensure all deposits are in line with self-pay patient&rsquo;s hospital bill;</li>
<li>To organise appointments for in-patients accordingly;</li>
<li>To ensure all patient files have a discharge summary before being sent to Medical Records;</li>
<li>To provide the referring doctor with a copy of the discharge summary;</li>
<li>To inform staff accordingly when a patient is discharged;</li>
<li>To accompany patient on discharge;</li>
<li>To support the floors s/he is assigned to;</li>
<li>To undertake tasks with a minimum level of supervision and refer to his/her immediate supervisor when guidance is needed;</li>
</ul>


About this role


 - To provide support to the ward staff by answering the telephone and attending to queries from any visitors or patients, directing them to the right course of action whilst continuously ensuring not to over step into the clinical management of the patient;

 - To procure files form Medical Records when needed;

 - To assist IT with the maintenance of the TV cards of the ward;

 - To screen any incoming calls for the designated ward;

 - To admit patients on Compucare system, ensuring that the bed state is amended and always updated;

 - To verify all non-clinical details with patients or their next of kin once they are settled in the ward;

 - To ensure all files are complete with all relevant paperwork before a patient goes to theatre;

 - To liaise with patients’ insurance companies, providing any requested paperwork when appropriate;

 - To ensure all deposits are in line with self-pay patient’s hospital bill;

 - To organise appointments for in-patients accordingly;

 - To ensure all patient files have a discharge summary before being sent to Medical Records;

 - To provide the referring doctor with a copy of the discharge summary;

 - To inform staff accordingly when a patient is discharged;

 - To accompany patient on discharge;

 - To support the floors s/he is assigned to;

 - To undertake tasks with a minimum level of supervision and refer to his/her immediate supervisor when guidance is needed;


Ward Clerk

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.
Job Summary:
As a Receptionist, you will provide exceptional customer service, handle patient payments and invoicing, maintain accurate records, and assist with various departmental tasks as needed. This part-time position is offered on a 20-hour per week basis.
Responsibilities
<ul>
<li>Creating a &ldquo;real sense of welcome and best wishes on departure&rdquo; with all patients, their families, visitors and consultants, by greeting customers in a friendly, and professional manner at all times.</li>
<li>Being familiar with all tariffs and being responsible for patient invoicing, payments and disbursement.</li>
<li>Receiving payments for miscellaneous services and other associated hospital billings.</li>
<li>Monitoring the &ldquo;Today Patient List&rdquo; daily and referring for collection any unpaid bills for that day.</li>
<li>Ensuring agent cash float is reconciled on completion of each shift and deposited accordingly.</li>
<li>Accurately registering all patients arriving for appointments on the hospital information system, or ensuring that the details are accurately registered, checking for any notifications of previous visits and following up accordingly, and updating details as necessary.</li>
<li>Answering and screening all incoming telephone calls and actioning or re-directing appropriately.</li>
<li>Maintaining and recording/logging patient notifications and messages in an organised manner, for future handover, as appropriate.</li>
<li>Carrying out other departmental duties at a high standard when requested by Team Leader/ Manager or by the Company, from time to time.</li>
<li>Ensuring that the Customer Care Agent job description is executed daily in practice.</li>
<li>Thanking clients and visitors for using our services and asking whether they are satisfied with the services received and patient care offered by the hospital.The feedback received (negative/positive) should then be communicated directly to the team leader or department manager.</li>
</ul>
Qualifications
<ul>
<li>Multi-tasking.</li>
<li>Excellent telephone manner and communication skills, both interdepartmental and intra departmental.</li>
<li>Able to prioritise.</li>
<li>Time management skills.</li>
<li>Excellent organisation skills.</li>
<li>Sharp eye for and attention to detail.</li>
<li>Be professional at all times.</li>
<li>Able to work under pressure.</li>
<li>Proficient in the use of Microsoft processes.</li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology</li>
</ul>
Join us for exceptional benefits and a positive work culture.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.

Job Summary:

As a Receptionist, you will provide exceptional customer service, handle patient payments and invoicing, maintain accurate records, and assist with various departmental tasks as needed. This part-time position is offered on a 20-hour per week basis.

Responsibilities


 - Creating a “real sense of welcome and best wishes on departure” with all patients, their families, visitors and consultants, by greeting customers in a friendly, and professional manner at all times.

 - Being familiar with all tariffs and being responsible for patient invoicing, payments and disbursement.

 - Receiving payments for miscellaneous services and other associated hospital billings.

 - Monitoring the “Today Patient List” daily and referring for collection any unpaid bills for that day.

 - Ensuring agent cash float is reconciled on completion of each shift and deposited accordingly.

 - Accurately registering all patients arriving for appointments on the hospital information system, or ensuring that the details are accurately registered, checking for any notifications of previous visits and following up accordingly, and updating details as necessary.

 - Answering and screening all incoming telephone calls and actioning or re-directing appropriately.

 - Maintaining and recording/logging patient notifications and messages in an organised manner, for future handover, as appropriate.

 - Carrying out other departmental duties at a high standard when requested by Team Leader/ Manager or by the Company, from time to time.

 - Ensuring that the Customer Care Agent job description is executed daily in practice.

 - Thanking clients and visitors for using our services and asking whether they are satisfied with the services received and patient care offered by the hospital.The feedback received (negative/positive) should then be communicated directly to the team leader or department manager.


Qualifications


 - Multi-tasking.

 - Excellent telephone manner and communication skills, both interdepartmental and intra departmental.

 - Able to prioritise.

 - Time management skills.

 - Excellent organisation skills.

 - Sharp eye for and attention to detail.

 - Be professional at all times.

 - Able to work under pressure.

 - Proficient in the use of Microsoft processes.


What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology


Join us for exceptional benefits and a positive work culture.

Customer Care Agent

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth. 
Key Tasks &amp; Responsibilities
Restoring health by providing hospital services, including:
<ul>
<li>Urgent medical services, such as resuscitation, stabilisation, assessment and diagnosis, treatment and referral, as necessary.</li>
<li>Assessing the urgency and severity of presenting problems through taking patient medical history, examination and investigation, as necessary.</li>
<li>Recommending and, where appropriate, undertaking treatment options and carrying out/referring for appropriate interventions and procedures, counselling, psychological interventions, advising and education.</li>
<li>Referring for diagnostic, therapeutic and support services, as required; referrals within Saint James Hospital should be encouraged, where feasible.</li>
<li>Reviewing, at least once daily, all ward patients, as well as carrying outward medical duties, in close liaison with the patient&rsquo;s consultant.</li>
</ul>
Maintaining health by providing timely clinical and culturally appropriate health services through:
<ul>
<li>ongoing health and development assessment and advice.</li>
<li>appropriate health and development assessment and advice.</li>
<li>appropriate evidence-based screening, risk assessment and early detection of illness, disease, and disability.</li>
<li>interventions to assist patients to reduce or change risky and harmful lifestyle behaviour.</li>
<li>Working with public health providers in the prevention and control of communicable diseases and reporting to relevant public health authorities.</li>
<li>Ongoing care and support for people with chronic and terminal conditions to reduce deterioration, increase independence and reduce suffering linking, where relevant, with appropriate service providers.</li>
</ul>
Improving health by:
<ul>
<li>developing collaborative working relationships with the GP community health services, as well as other hospitals and clinics.</li>
<li>advocating health promotion, linking to programmes developed by Public Health.</li>
<li>providing health education, counselling, and information on how to improve health and prevent disease, including interventions or treatments that treat relevant risk factors.</li>
</ul>
Qualifications &amp; Essential Qualities
<ul>
<li>Registration with the Malta Medical Council.</li>
<li>Demonstrated oral and written communication skills.</li>
<li>Ability to exercise independent judgement in performing duties.</li>
<li>Ability to work under pressure together with a high level of initiative and self-motivation.</li>
<li>Ability to work accurately and diligently.</li>
<li>Excellent communication skills.</li>
<li>Organisation skills.</li>
<li>Demonstrated commitment to continuing education and maintenance of professional competence.</li>
<li>Ability to contribute to, and work as part of, the healthcare team at departmental and organisation levels.</li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology</li>
</ul>
Join us for exceptional benefits and a positive work culture.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.



Key Tasks &amp; Responsibilities

Restoring health by providing hospital services, including:


 - Urgent medical services, such as resuscitation, stabilisation, assessment and diagnosis, treatment and referral, as necessary.

 - Assessing the urgency and severity of presenting problems through taking patient medical history, examination and investigation, as necessary.

 - Recommending and, where appropriate, undertaking treatment options and carrying out/referring for appropriate interventions and procedures, counselling, psychological interventions, advising and education.

 - Referring for diagnostic, therapeutic and support services, as required; referrals within Saint James Hospital should be encouraged, where feasible.

 - Reviewing, at least once daily, all ward patients, as well as carrying outward medical duties, in close liaison with the patient’s consultant.


Maintaining health by providing timely clinical and culturally appropriate health services through:


 - ongoing health and development assessment and advice.

 - appropriate health and development assessment and advice.

 - appropriate evidence-based screening, risk assessment and early detection of illness, disease, and disability.

 - interventions to assist patients to reduce or change risky and harmful lifestyle behaviour.

 - Working with public health providers in the prevention and control of communicable diseases and reporting to relevant public health authorities.

 - Ongoing care and support for people with chronic and terminal conditions to reduce deterioration, increase independence and reduce suffering linking, where relevant, with appropriate service providers.


Improving health by:


 - developing collaborative working relationships with the GP community health services, as well as other hospitals and clinics.

 - advocating health promotion, linking to programmes developed by Public Health.

 - providing health education, counselling, and information on how to improve health and prevent disease, including interventions or treatments that treat relevant risk factors.


Qualifications &amp; Essential Qualities


 - Registration with the Malta Medical Council.

 - Demonstrated oral and written communication skills.

 - Ability to exercise independent judgement in performing duties.

 - Ability to work under pressure together with a high level of initiative and self-motivation.

 - Ability to work accurately and diligently.

 - Excellent communication skills.

 - Organisation skills.

 - Demonstrated commitment to continuing education and maintenance of professional competence.

 - Ability to contribute to, and work as part of, the healthcare team at departmental and organisation levels.


What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology


Join us for exceptional benefits and a positive work culture.

Anaesthetic Nurse

Latest jobs

About this Job
Day to day accounts transactions
Key Responsibilities
Key responsibilities of the chosen candidate include the following:
<ul>
<li>Issue bills to patients on a timely basis (both insured in-patients and outpatients, as well as self-pay in-patients).</li>
<li>Correspondence with local and foreign companies covering the patients&rsquo; expenses may be necessary.</li>
<li>Other day-to-day accounting duties to support the Financial Controller of the Company.</li>
</ul>
Required attributes, skills and experience
<ul>
<li>A positive can-do attitude and self-motivated</li>
<li>Ability to listen and learn quickly</li>
<li>Ability to work under pressure and meet set deadlines</li>
<li>Ability to work in a team environment</li>
<li>Basic knowledge of Microsoft Office applications, especially Microsoft Excel and Word</li>
<li>Organised, responsible with an excellent eye for detail and possess analytical skills</li>
<li>Good communication skills</li>
</ul>
Qualifications
<ul>
<li>Basic knowledge in accounting would be considered as an asset (O level or similar).</li>
</ul>


About this Job

Day to day accounts transactions

Key Responsibilities

Key responsibilities of the chosen candidate include the following:


 - Issue bills to patients on a timely basis (both insured in-patients and outpatients, as well as self-pay in-patients).

 - Correspondence with local and foreign companies covering the patients’ expenses may be necessary.

 - Other day-to-day accounting duties to support the Financial Controller of the Company.


Required attributes, skills and experience


 - A positive can-do attitude and self-motivated

 - Ability to listen and learn quickly

 - Ability to work under pressure and meet set deadlines

 - Ability to work in a team environment

 - Basic knowledge of Microsoft Office applications, especially Microsoft Excel and Word

 - Organised, responsible with an excellent eye for detail and possess analytical skills

 - Good communication skills


Qualifications


 - Basic knowledge in accounting would be considered as an asset (O level or similar).


Billings Officer

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.
Roles &amp; Responsibilities:
In this nursing role, you will prepare the operating room for the patient, setting up the tools and making sure the field is sterile. It is the duty of the Theatre Nurse to assist the surgical team by donning sterile masks, gloves and gowns as well as aid the physician by passing instruments during surgery. It is essential to maintain a high standard of nursing care. Additionally, when assuming the role of Anaesthesia nurse, it is your duty to assist the anaesthesiologist to prepare and achieve their tasks. It is essential to maintain a high standard of nursing care. The role will also include Recovery Room Nurse duties. The recovery nurse is the primary patient advocate following surgery. This nurse monitors and cares for patients when they are still under the effects of anaesthesia. The role should be carried out in professional manner and in accordance with St James Hospital protocols and consultant&rsquo;s preferences.
Theatre Nurse
<ul>
<li>Ensuring all necessary equipment is available for surgical procedures prior to surgery and to ensure the theatre and its areas are maintained to the required standard before, during and after surgery. It is imperative that a sterile environment is always maintained.</li>
<li>Other responsibilities include ensuring adequate levels of stock are maintained within theatre and to complete all swab checks and instrument checks in accordance with the company policy.</li>
<li>Assisting the surgeon by taking on the surgical procedures of draping instrumentation and any requirements that are expected within the role and taking part and enforcing World Health Organisation&rsquo;s &lsquo;Safe Surgical Checklist&rsquo; will be expected.</li>
<li>Providing a clear and concise pre/post operation handover from Ward/Recovery Nurse is expected to ensure a smooth transition for the patient and ensuring medical staff orders are correctly interpreted and carried out.</li>
<li>Providing perioperative nursing support for robotic-assisted surgical procedures, including system setup, instrument calibration, and sterile field maintenance.</li>
<li>Assisting the surgical team intraoperatively with robotic instrumentation, equipment troubleshooting, and workflow coordination.</li>
<li>Ensuring compliance with aseptic protocols, safety standards, and manufacturer guidelines to optimise surgical efficiency and patient outcomes.</li>
</ul>
SKILLS REQUIRED
<ul>
<li>Recognised degree in nursing</li>
<li>Current licensure as a registered nurse with the Nurse and Midwifery Council of Malta</li>
<li>Extensive knowledge of nursing care methods and procedures</li>
<li>Knowledge of emergency care</li>
<li>Ability to effectively communicate with patients, families and all medical and hospital staff</li>
<li>A team player with effective communication and interpersonal skills</li>
<li>Be responsible and compassionate</li>
<li>Possess excellent communication skills</li>
<li>Good time management</li>
<li>Computer literate</li>
<li>Excellent organisation skills</li>
<li>Professional and friendly attitude.</li>
</ul>
OTHER REQUIREMENTS
<ul>
<li>Experience in Robotic Surgery.</li>
<li>In addition, it will be expected that the Theatre Nurse will carry out other departmental duties as required and when requested by his/her immediate supervisor, including any other duties that may be required by the company from time to time.</li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology</li>
</ul>
Join us for exceptional benefits and a positive work culture.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.

Roles &amp; Responsibilities:

In this nursing role, you will prepare the operating room for the patient, setting up the tools and making sure the field is sterile. It is the duty of the Theatre Nurse to assist the surgical team by donning sterile masks, gloves and gowns as well as aid the physician by passing instruments during surgery. It is essential to maintain a high standard of nursing care. Additionally, when assuming the role of Anaesthesia nurse, it is your duty to assist the anaesthesiologist to prepare and achieve their tasks. It is essential to maintain a high standard of nursing care. The role will also include Recovery Room Nurse duties. The recovery nurse is the primary patient advocate following surgery. This nurse monitors and cares for patients when they are still under the effects of anaesthesia. The role should be carried out in professional manner and in accordance with St James Hospital protocols and consultant’s preferences.

Theatre Nurse


 - Ensuring all necessary equipment is available for surgical procedures prior to surgery and to ensure the theatre and its areas are maintained to the required standard before, during and after surgery. It is imperative that a sterile environment is always maintained.

 - Other responsibilities include ensuring adequate levels of stock are maintained within theatre and to complete all swab checks and instrument checks in accordance with the company policy.

 - Assisting the surgeon by taking on the surgical procedures of draping instrumentation and any requirements that are expected within the role and taking part and enforcing World Health Organisation’s ‘Safe Surgical Checklist’ will be expected.

 - Providing a clear and concise pre/post operation handover from Ward/Recovery Nurse is expected to ensure a smooth transition for the patient and ensuring medical staff orders are correctly interpreted and carried out.

 - Providing perioperative nursing support for robotic-assisted surgical procedures, including system setup, instrument calibration, and sterile field maintenance.

 - Assisting the surgical team intraoperatively with robotic instrumentation, equipment troubleshooting, and workflow coordination.

 - Ensuring compliance with aseptic protocols, safety standards, and manufacturer guidelines to optimise surgical efficiency and patient outcomes.


SKILLS REQUIRED


 - Recognised degree in nursing

 - Current licensure as a registered nurse with the Nurse and Midwifery Council of Malta

 - Extensive knowledge of nursing care methods and procedures

 - Knowledge of emergency care

 - Ability to effectively communicate with patients, families and all medical and hospital staff

 - A team player with effective communication and interpersonal skills

 - Be responsible and compassionate

 - Possess excellent communication skills

 - Good time management

 - Computer literate

 - Excellent organisation skills

 - Professional and friendly attitude.


OTHER REQUIREMENTS


 - Experience in Robotic Surgery.

 - In addition, it will be expected that the Theatre Nurse will carry out other departmental duties as required and when requested by his/her immediate supervisor, including any other duties that may be required by the company from time to time.


What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology


Join us for exceptional benefits and a positive work culture.

Theatre Nurse

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth. 
Roles &amp; Responsibilities:
In this nursing role, you will prepare the operating room for the patient, setting up the tools and making sure the field is sterile. It is the duty of the scrub nurse to assist the surgical team by donning sterile masks, gloves and gowns as well as aid the physician by passing instruments during surgery. It is essential to maintain a high standard of nursing care. The role should be carried out in professional manner and in accordance with St James Hospital protocols and consultants&rsquo; preferences.
<ul>
<li>Ensuring all necessary equipment is available for surgical procedures prior to surgery and to ensure the theatre and its areas are maintained to the required standard before, during and after surgery. It is imperative that a sterile environment is always maintained.</li>
<li>Other responsibilities include ensuring adequate levels of stock are maintained within theatre and to complete all swab checks and instrument checks in accordance with the company policy.</li>
<li>Assisting the surgeon by taking on the surgical procedures of draping instrumentation and any requirements that are expected within the role and taking part and enforcing World Health Organisation&rsquo;s &lsquo;Safe Surgical Checklist&rsquo; will be expected.</li>
<li>Providing a clear and concise pre/post operation handover from Ward/Recovery Nurse is expected to ensure a smooth transition for the patient and ensuring medical staff orders are correctly interpreted and carried out. </li>
</ul>
Required Knowledge, Abilities &amp; Skills:
<ul>
<li>Recognised degree in nursing</li>
<li>Current licensure as a registered nurse with the Nurse and Midwifery Council of Malta</li>
<li>Extensive knowledge of nursing care methods and procedures</li>
<li>Knowledge of emergency care</li>
<li>Ability to effectively communicate with patients, families and all medical and hospital staff</li>
<li>A team player with effective communication and interpersonal skills</li>
<li>Be responsible and compassionate</li>
<li>Possess excellent communication skills</li>
<li>Computer literate</li>
<li>Good time management</li>
<li>Excellent organisation skills</li>
<li>Professional and friendly attitude.</li>
</ul>
It is essential that the Theatre Scrub Nurse remains up to date on nursing trends and techniques whilst abiding by the company policies and protocols. It will be necessary to work in either Sliema or Zejtun as and when required whilst consistently adhering to the company&rsquo;s health and safety policy. In addition, it will be expected that the Theatre Scrub Nurse will carry out other departmental duties as required and when requested by his/her immediate supervisor, including any other duties that may be required by the company from time to time. 
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology </li>
</ul>
Join us for exceptional benefits and a positive work culture.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.



Roles &amp; Responsibilities:

In this nursing role, you will prepare the operating room for the patient, setting up the tools and making sure the field is sterile. It is the duty of the scrub nurse to assist the surgical team by donning sterile masks, gloves and gowns as well as aid the physician by passing instruments during surgery. It is essential to maintain a high standard of nursing care. The role should be carried out in professional manner and in accordance with St James Hospital protocols and consultants’ preferences.


 - Ensuring all necessary equipment is available for surgical procedures prior to surgery and to ensure the theatre and its areas are maintained to the required standard before, during and after surgery. It is imperative that a sterile environment is always maintained.

 - Other responsibilities include ensuring adequate levels of stock are maintained within theatre and to complete all swab checks and instrument checks in accordance with the company policy.

 - Assisting the surgeon by taking on the surgical procedures of draping instrumentation and any requirements that are expected within the role and taking part and enforcing World Health Organisation’s ‘Safe Surgical Checklist’ will be expected.

 - Providing a clear and concise pre/post operation handover from Ward/Recovery Nurse is expected to ensure a smooth transition for the patient and ensuring medical staff orders are correctly interpreted and carried out.




Required Knowledge, Abilities &amp; Skills:


 - Recognised degree in nursing

 - Current licensure as a registered nurse with the Nurse and Midwifery Council of Malta

 - Extensive knowledge of nursing care methods and procedures

 - Knowledge of emergency care

 - Ability to effectively communicate with patients, families and all medical and hospital staff

 - A team player with effective communication and interpersonal skills

 - Be responsible and compassionate

 - Possess excellent communication skills

 - Computer literate

 - Good time management

 - Excellent organisation skills

 - Professional and friendly attitude.


It is essential that the Theatre Scrub Nurse remains up to date on nursing trends and techniques whilst abiding by the company policies and protocols. It will be necessary to work in either Sliema or Zejtun as and when required whilst consistently adhering to the company’s health and safety policy. In addition, it will be expected that the Theatre Scrub Nurse will carry out other departmental duties as required and when requested by his/her immediate supervisor, including any other duties that may be required by the company from time to time.



What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology




Join us for exceptional benefits and a positive work culture.

Orthopaedic Scrub Nurse

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.
Key Tasks &amp; Responsibilities
Restoring health by providing hospital services, including:
<ul>
<li>Urgent medical services, such as resuscitation, stabilisation, assessment and diagnosis, treatment and referral, as necessary.</li>
<li>Assessing the urgency and severity of presenting problems through taking patient medical history, examination and investigation, as necessary.</li>
<li>Recommending and, where appropriate, undertaking treatment options and carrying out/referring for appropriate interventions and procedures, counselling, psychological interventions, advising and education.</li>
<li>Referring for diagnostic, therapeutic and support services, as required; referrals within Saint James Hospital should be encouraged, where feasible.</li>
<li>Reviewing, at least once daily, all ward patients, as well as carrying outward medical duties, in close liaison with the patient&rsquo;s consultant.</li>
</ul>
Maintaining health by providing timely clinical and culturally appropriate health services through:
<ul>
<li>ongoing health and development assessment and advice.</li>
<li>appropriate health and development assessment and advice.</li>
<li>appropriate evidence-based screening, risk assessment and early detection of illness, disease, and disability.</li>
<li>interventions to assist patients to reduce or change risky and harmful lifestyle behaviour.</li>
<li>Working with public health providers in the prevention and control of communicable diseases and reporting to relevant public health authorities.</li>
<li>Ongoing care and support for people with chronic and terminal conditions to reduce deterioration, increase independence and reduce suffering linking, where relevant, with appropriate service providers.</li>
</ul>
Improving health by:
<ul>
<li>developing collaborative working relationships with the GP community health services, as well as other hospitals and clinics.</li>
<li>advocating health promotion, linking to programmes developed by Public Health.</li>
<li>providing health education, counselling, and information on how to improve health and prevent disease, including interventions or treatments that treat relevant risk factors.</li>
</ul>
Qualifications &amp; Essential Qualities
<ul>
<li>Registration with the Malta Medical Council.</li>
<li>Demonstrated oral and written communication skills.</li>
<li>Ability to exercise independent judgement in performing duties.</li>
<li>Ability to work under pressure together with a high level of initiative and self-motivation.</li>
<li>Ability to work accurately and diligently.</li>
<li>Excellent communication skills.</li>
<li>Organisation skills.</li>
<li>Demonstrated commitment to continuing education and maintenance of professional competence.</li>
<li>Ability to contribute to, and work as part of, the healthcare team at departmental and organisation levels.</li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology</li>
</ul>
Join us for exceptional benefits and a positive work culture.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.

Key Tasks &amp; Responsibilities

Restoring health by providing hospital services, including:


 - Urgent medical services, such as resuscitation, stabilisation, assessment and diagnosis, treatment and referral, as necessary.

 - Assessing the urgency and severity of presenting problems through taking patient medical history, examination and investigation, as necessary.

 - Recommending and, where appropriate, undertaking treatment options and carrying out/referring for appropriate interventions and procedures, counselling, psychological interventions, advising and education.

 - Referring for diagnostic, therapeutic and support services, as required; referrals within Saint James Hospital should be encouraged, where feasible.

 - Reviewing, at least once daily, all ward patients, as well as carrying outward medical duties, in close liaison with the patient’s consultant.


Maintaining health by providing timely clinical and culturally appropriate health services through:


 - ongoing health and development assessment and advice.

 - appropriate health and development assessment and advice.

 - appropriate evidence-based screening, risk assessment and early detection of illness, disease, and disability.

 - interventions to assist patients to reduce or change risky and harmful lifestyle behaviour.

 - Working with public health providers in the prevention and control of communicable diseases and reporting to relevant public health authorities.

 - Ongoing care and support for people with chronic and terminal conditions to reduce deterioration, increase independence and reduce suffering linking, where relevant, with appropriate service providers.


Improving health by:


 - developing collaborative working relationships with the GP community health services, as well as other hospitals and clinics.

 - advocating health promotion, linking to programmes developed by Public Health.

 - providing health education, counselling, and information on how to improve health and prevent disease, including interventions or treatments that treat relevant risk factors.


Qualifications &amp; Essential Qualities


 - Registration with the Malta Medical Council.

 - Demonstrated oral and written communication skills.

 - Ability to exercise independent judgement in performing duties.

 - Ability to work under pressure together with a high level of initiative and self-motivation.

 - Ability to work accurately and diligently.

 - Excellent communication skills.

 - Organisation skills.

 - Demonstrated commitment to continuing education and maintenance of professional competence.

 - Ability to contribute to, and work as part of, the healthcare team at departmental and organisation levels.


What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology


Join us for exceptional benefits and a positive work culture.

Resident Medical Officer

<ul>
<li>To provide support to the ward staff by answering the telephone and attending to queries from any visitors or patients, directing them to the right course of action whilst continuously ensuring not to over step into the clinical management of the patient;</li>
<li>To procure files form Medical Records when needed;</li>
<li>To assist IT with the maintenance of the TV cards of the ward;</li>
<li>To screen any incoming calls for the designated ward;</li>
<li>To admit patients on Compucare system, ensuring that the bed state is amended and always updated;</li>
<li>To verify all non-clinical details with patients or their next of kin once they are settled in the ward;</li>
<li>To ensure all files are complete with all relevant paperwork before a patient goes to theatre;</li>
<li>To liaise with patients&rsquo; insurance companies, providing any requested paperwork when appropriate;</li>
<li>To ensure all deposits are in line with self-pay patient&rsquo;s hospital bill;</li>
<li>To organise appointments for in-patients accordingly;</li>
<li>To ensure all patient files have a discharge summary before being sent to Medical Records;</li>
<li>To provide the referring doctor with a copy of the discharge summary;</li>
<li>To inform staff accordingly when a patient is discharged;</li>
<li>To accompany patient on discharge;</li>
<li>To support the floors s/he is assigned to;</li>
<li>To undertake tasks with a minimum level of supervision and refer to his/her immediate supervisor when guidance is needed;</li>
</ul>



 - To provide support to the ward staff by answering the telephone and attending to queries from any visitors or patients, directing them to the right course of action whilst continuously ensuring not to over step into the clinical management of the patient;

 - To procure files form Medical Records when needed;

 - To assist IT with the maintenance of the TV cards of the ward;

 - To screen any incoming calls for the designated ward;

 - To admit patients on Compucare system, ensuring that the bed state is amended and always updated;

 - To verify all non-clinical details with patients or their next of kin once they are settled in the ward;

 - To ensure all files are complete with all relevant paperwork before a patient goes to theatre;

 - To liaise with patients’ insurance companies, providing any requested paperwork when appropriate;

 - To ensure all deposits are in line with self-pay patient’s hospital bill;

 - To organise appointments for in-patients accordingly;

 - To ensure all patient files have a discharge summary before being sent to Medical Records;

 - To provide the referring doctor with a copy of the discharge summary;

 - To inform staff accordingly when a patient is discharged;

 - To accompany patient on discharge;

 - To support the floors s/he is assigned to;

 - To undertake tasks with a minimum level of supervision and refer to his/her immediate supervisor when guidance is needed;


About This Job
<ul>
<li>Carrying out pre-operative assessments for patients attending the clinic, in line with established hospital policies and procedures.</li>
<li>Performing clinical observations and clerking as required.</li>
<li>Taking blood of pre-operative patients, as per requirements.</li>
<li>Performing pre-operative ECGs.</li>
<li>Providing patients with the required pre-operative information- fasting guidelines, medication guidance and basic post-operative care</li>
<li>Liaising with planned surgery anaesthetists and surgeons, as and when required.</li>
<li>Liaising with colleagues to ensure that the pre-operative clinic runs a smooth and effective process.</li>
<li>Completing and saving all required documentation electronically, using the hospital&rsquo;s digital systems..</li>
<li>Acting as an exemplary role model who leads by example in regard to professional attitudes, conduct, and appearance and with regard to the Hospital Service Standards.</li>
<li>Actively participating in the development of unit projects, encouraging innovation and creativity</li>
<li>Ensuring that any complaints are dealt with professionally, in a timely manner and according to Hospital policy.</li>
<li>Any other tasks required for the Pre-Operative Clinic to run smoothly.</li>
</ul>


About This Job


 - Carrying out pre-operative assessments for patients attending the clinic, in line with established hospital policies and procedures.

 - Performing clinical observations and clerking as required.

 - Taking blood of pre-operative patients, as per requirements.

 - Performing pre-operative ECGs.

 - Providing patients with the required pre-operative information- fasting guidelines, medication guidance and basic post-operative care

 - Liaising with planned surgery anaesthetists and surgeons, as and when required.

 - Liaising with colleagues to ensure that the pre-operative clinic runs a smooth and effective process.

 - Completing and saving all required documentation electronically, using the hospital’s digital systems..

 - Acting as an exemplary role model who leads by example in regard to professional attitudes, conduct, and appearance and with regard to the Hospital Service Standards.

 - Actively participating in the development of unit projects, encouraging innovation and creativity

 - Ensuring that any complaints are dealt with professionally, in a timely manner and according to Hospital policy.

 - Any other tasks required for the Pre-Operative Clinic to run smoothly.


Pre-Operative Nurse

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.
Job Summary:
As a Receptionist, you will provide exceptional customer service, handle patient payments and invoicing, maintain accurate records, and assist with various departmental tasks as needed.
Responsibilities
<ul>
<li>Creating a &ldquo;real sense of welcome and best wishes on departure&rdquo; with all patients, their families, visitors and consultants, by greeting customers in a friendly, and professional manner at all times.</li>
<li>Being familiar with all tariffs and being responsible for patient invoicing, payments and disbursement.</li>
<li>Receiving payments for miscellaneous services and other associated hospital billings.</li>
<li>Monitoring the &ldquo;Today Patient List&rdquo; daily and referring for collection any unpaid bills for that day.</li>
<li>Ensuring agent cash float is reconciled on completion of each shift and deposited accordingly.</li>
<li>Accurately registering all patients arriving for appointments on the hospital information system, or ensuring that the details are accurately registered, checking for any notifications of previous visits and following up accordingly, and updating details as necessary.</li>
<li>Answering and screening all incoming telephone calls and actioning or re-directing appropriately.</li>
<li>Maintaining and recording/logging patient notifications and messages in an organised manner, for future handover, as appropriate.</li>
<li>Carrying out other departmental duties at a high standard when requested by Team Leader/ Manager or by the Company, from time to time.</li>
<li>Ensuring that the Customer Care Agent job description is executed daily in practice.</li>
<li>Thanking clients and visitors for using our services and asking whether they are satisfied with the services received and patient care offered by the hospital.The feedback received (negative/positive) should then be communicated directly to the team leader or department manager.</li>
</ul>
Qualifications
<ul>
<li>Multi-tasking.</li>
<li>Excellent telephone manner and communication skills, both interdepartmental and intra departmental.</li>
<li>Able to prioritise.</li>
<li>Time management skills.</li>
<li>Excellent organisation skills.</li>
<li>Sharp eye for and attention to detail.</li>
<li>Be professional at all times.</li>
<li>Able to work under pressure.</li>
<li>Proficient in the use of Microsoft processes.</li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology</li>
</ul>
Join us for exceptional benefits and a positive work culture.


At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.

Job Summary:

As a Receptionist, you will provide exceptional customer service, handle patient payments and invoicing, maintain accurate records, and assist with various departmental tasks as needed.

Responsibilities


 - Creating a “real sense of welcome and best wishes on departure” with all patients, their families, visitors and consultants, by greeting customers in a friendly, and professional manner at all times.

 - Being familiar with all tariffs and being responsible for patient invoicing, payments and disbursement.

 - Receiving payments for miscellaneous services and other associated hospital billings.

 - Monitoring the “Today Patient List” daily and referring for collection any unpaid bills for that day.

 - Ensuring agent cash float is reconciled on completion of each shift and deposited accordingly.

 - Accurately registering all patients arriving for appointments on the hospital information system, or ensuring that the details are accurately registered, checking for any notifications of previous visits and following up accordingly, and updating details as necessary.

 - Answering and screening all incoming telephone calls and actioning or re-directing appropriately.

 - Maintaining and recording/logging patient notifications and messages in an organised manner, for future handover, as appropriate.

 - Carrying out other departmental duties at a high standard when requested by Team Leader/ Manager or by the Company, from time to time.

 - Ensuring that the Customer Care Agent job description is executed daily in practice.

 - Thanking clients and visitors for using our services and asking whether they are satisfied with the services received and patient care offered by the hospital.The feedback received (negative/positive) should then be communicated directly to the team leader or department manager.


Qualifications


 - Multi-tasking.

 - Excellent telephone manner and communication skills, both interdepartmental and intra departmental.

 - Able to prioritise.

 - Time management skills.

 - Excellent organisation skills.

 - Sharp eye for and attention to detail.

 - Be professional at all times.

 - Able to work under pressure.

 - Proficient in the use of Microsoft processes.


What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology


Join us for exceptional benefits and a positive work culture.

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth. 
What You&rsquo;ll Do
As a front liner, the Contact Centre Agent is the first person with whom clients, patients and fellow employees are likely to speak with over the phone. The Contact Centre Agent must be positive, helpful, and professional with patients, specialists, and colleagues alike. 
Responsibilities
<ul>
<li>Handling incoming calls from patients/relatives/companies/doctors and staff (internal) and answering queries to the best of their ability.</li>
<li>Booking appointments as per doctor&rsquo;s/clinic requirements.</li>
<li>Scheduling appointments, as necessary.</li>
<li>Contacting patients for appointments/Radiology referrals.</li>
<li>Handling all email enquiries.</li>
<li>Booking appointments received through the Doctor&rsquo;s Request Form on the Company&rsquo;s Website.</li>
<li>Booking Medicals and Health Screening Packages.</li>
<li>Liaising with respective technicians and booking Holters, BPM and EMGs as per the technician&rsquo;s instructions.</li>
<li>Checking clinics to make sure all bookings are in order (i.e., time allocation, confirmation of Direct Settlements, allocation of correct Radiologist&hellip;).</li>
<li>Verifying and updating all non-clinical information on the patient&rsquo;s record.</li>
<li>Answering and/or distributing e-mails to the respective departments in a professional and timely manner.</li>
<li>Transferring calls to the respective departments.</li>
<li>Escalating complaints to the management as per company policy and re-assuring patients that these will be handled accordingly.</li>
<li>Liaising with Doctors and other departments as necessary to provide the most efficient service as possible.</li>
<li>Arranging Doctors&rsquo; clinics with appointments in a consecutive manner and readily contact patients from the waiting lists should there be any cancellations.</li>
<li>Rescheduling postponed or cancelled clinics/appointments, as necessary.</li>
<li>Updating Doctor&rsquo;s Timetable on Website.</li>
<li>Liaising with Companies, as well as Foreign and Local insurance companies to obtain Guarantees of Payment (GOPs) or approval of Direct Settlements for Radiology Investigations and/or Consultations as necessary.</li>
<li>Carrying out other departmental duties as required and when requested by his/her immediate supervisor, including any other duties that may be required by the Company from time to time. </li>
</ul>
Qualifications
<ul>
<li>Ability to handle multiple tasks efficiently.</li>
<li>Adaptable and flexible in various situations.</li>
<li>Shows understanding and compassion.</li>
<li>Strong interpersonal and communication skills.</li>
<li>Puts customers at the forefront.</li>
<li>Skilled in task prioritization.</li>
<li>Manages time effectively.</li>
<li>Pays great attention to detail.</li>
<li>Maintains professionalism consistently.</li>
<li>Works well under pressure.</li>
<li>Proficient in Microsoft Office Tools.</li>
<li>Excellent written and spoken skills in Maltese and English. </li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology </li>
</ul>
Join us for exceptional benefits and a positive work culture.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.



What You’ll Do

As a front liner, the Contact Centre Agent is the first person with whom clients, patients and fellow employees are likely to speak with over the phone. The Contact Centre Agent must be positive, helpful, and professional with patients, specialists, and colleagues alike.



Responsibilities


 - Handling incoming calls from patients/relatives/companies/doctors and staff (internal) and answering queries to the best of their ability.

 - Booking appointments as per doctor’s/clinic requirements.

 - Scheduling appointments, as necessary.

 - Contacting patients for appointments/Radiology referrals.

 - Handling all email enquiries.

 - Booking appointments received through the Doctor’s Request Form on the Company’s Website.

 - Booking Medicals and Health Screening Packages.

 - Liaising with respective technicians and booking Holters, BPM and EMGs as per the technician’s instructions.

 - Checking clinics to make sure all bookings are in order (i.e., time allocation, confirmation of Direct Settlements, allocation of correct Radiologist…).

 - Verifying and updating all non-clinical information on the patient’s record.

 - Answering and/or distributing e-mails to the respective departments in a professional and timely manner.

 - Transferring calls to the respective departments.

 - Escalating complaints to the management as per company policy and re-assuring patients that these will be handled accordingly.

 - Liaising with Doctors and other departments as necessary to provide the most efficient service as possible.

 - Arranging Doctors’ clinics with appointments in a consecutive manner and readily contact patients from the waiting lists should there be any cancellations.

 - Rescheduling postponed or cancelled clinics/appointments, as necessary.

 - Updating Doctor’s Timetable on Website.

 - Liaising with Companies, as well as Foreign and Local insurance companies to obtain Guarantees of Payment (GOPs) or approval of Direct Settlements for Radiology Investigations and/or Consultations as necessary.

 - Carrying out other departmental duties as required and when requested by his/her immediate supervisor, including any other duties that may be required by the Company from time to time.




Qualifications


 - Ability to handle multiple tasks efficiently.

 - Adaptable and flexible in various situations.

 - Shows understanding and compassion.

 - Strong interpersonal and communication skills.

 - Puts customers at the forefront.

 - Skilled in task prioritization.

 - Manages time effectively.

 - Pays great attention to detail.

 - Maintains professionalism consistently.

 - Works well under pressure.

 - Proficient in Microsoft Office Tools.

 - Excellent written and spoken skills in Maltese and English.




What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology




Join us for exceptional benefits and a positive work culture.

Contact Centre Agent

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth. 
Job Summary
The Personal Assistant (PA) provides high-level administrative support to the Chief Executive Officer (CEO) and senior management team at Saint James Hospital. This role involves managing communications, scheduling, documentation, and various operational tasks, while acting as a key point of contact for internal and external stakeholders. 
Key Tasks &amp; Responsibilities
<ul>
<li>Manage the CEO&rsquo;s office, including diary management, correspondence, supplies, and office upkeep.</li>
<li>Provide comprehensive administrative support to the CEO and senior management.</li>
<li>Coordinate meetings, conference calls, and travel arrangements; attend meetings and record minutes when required.</li>
<li>Serve as a liaison between the CEO and staff, clients, or external parties, handling queries and communications professionally.</li>
<li>Maintain accurate records, including contracts, insurance policies, and mobile service agreements, ensuring timely renewals and updates.</li>
<li>Support procurement and financial processes by handling authorised purchases, maintaining records, and liaising with Finance.</li>
<li>Oversee and coordinate the duties and leave schedules of the Estate Facilitator.</li>
<li>Manage travel logistics and visa arrangements, ensuring smooth and efficient itineraries.</li>
<li>Handle confidential documents securely and maintain organized physical and digital filing systems.</li>
<li>Liaise with directors, shareholders, auditors, and banks for signatures, documentation, and other administrative needs.</li>
<li>Assist with event planning, such as organising corporate gifts and donations.</li>
<li>Prepare reports, presentations, and other documentation as needed.</li>
<li>Perform other general PA and secretarial duties as required.&nbsp;&nbsp;&nbsp;&nbsp;</li>
</ul>
Note: This job description is not exhaustive and may evolve in line with the needs of the CEO and the organisation. 
Requirements
<ul>
<li>Friendly, smart, confident and reliable personality with excellent verbal and written communication skills and telephone manners.</li>
<li>&nbsp;Advanced level of English, especially in written business communications.</li>
<li>Fluent in Maltese.</li>
<li>&nbsp;Possess integrity and the ability to maintain discretion and confidentiality at all times.</li>
<li>Excellent organisation and time-management skills.</li>
<li>Flexibility and adaptability to cope with changing priorities.</li>
<li>Excellent secretarial skills with intermediate to advanced MS Office knowledge (must be fully conversant in MS Word, Excel, PowerPoint, Outlook).</li>
<li>Two to three years&rsquo; experience in a top-level, high-pressure, deadline-oriented PA, secretarial or senior administration environment.</li>
<li>Proactive attitude, with a meticulous work approach.</li>
<li>Clear thinking skills, levelheaded and solution-oriented.</li>
<li>&nbsp;Experience in preparing contracts is considered an asset. </li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology </li>
</ul>
Join us for exceptional benefits and a positive work culture.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.



Job Summary

The Personal Assistant (PA) provides high-level administrative support to the Chief Executive Officer (CEO) and senior management team at Saint James Hospital. This role involves managing communications, scheduling, documentation, and various operational tasks, while acting as a key point of contact for internal and external stakeholders.



Key Tasks &amp; Responsibilities


 - Manage the CEO’s office, including diary management, correspondence, supplies, and office upkeep.

 - Provide comprehensive administrative support to the CEO and senior management.

 - Coordinate meetings, conference calls, and travel arrangements; attend meetings and record minutes when required.

 - Serve as a liaison between the CEO and staff, clients, or external parties, handling queries and communications professionally.

 - Maintain accurate records, including contracts, insurance policies, and mobile service agreements, ensuring timely renewals and updates.

 - Support procurement and financial processes by handling authorised purchases, maintaining records, and liaising with Finance.

 - Oversee and coordinate the duties and leave schedules of the Estate Facilitator.

 - Manage travel logistics and visa arrangements, ensuring smooth and efficient itineraries.

 - Handle confidential documents securely and maintain organized physical and digital filing systems.

 - Liaise with directors, shareholders, auditors, and banks for signatures, documentation, and other administrative needs.

 - Assist with event planning, such as organising corporate gifts and donations.

 - Prepare reports, presentations, and other documentation as needed.

 - Perform other general PA and secretarial duties as required.






Note: This job description is not exhaustive and may evolve in line with the needs of the CEO and the organisation.



Requirements


 - Friendly, smart, confident and reliable personality with excellent verbal and written communication skills and telephone manners.

 - 
Advanced level of English, especially in written business communications.

 - Fluent in Maltese.

 - 
Possess integrity and the ability to maintain discretion and confidentiality at all times.

 - Excellent organisation and time-management skills.

 - Flexibility and adaptability to cope with changing priorities.

 - Excellent secretarial skills with intermediate to advanced MS Office knowledge (must be fully conversant in MS Word, Excel, PowerPoint, Outlook).

 - Two to three years’ experience in a top-level, high-pressure, deadline-oriented PA, secretarial or senior administration environment.

 - Proactive attitude, with a meticulous work approach.

 - Clear thinking skills, levelheaded and solution-oriented.

 - 
Experience in preparing contracts is considered an asset.




What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology




Join us for exceptional benefits and a positive work culture.

Personal Assistant to the CEO

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.&nbsp;
Roles &amp; Responsibilities:
The Accounts Clerk will be performing ongoing clerical and administrative duties in the Accounts Department. Duties will include but are not limited to:&nbsp;
<ul>
<li>Cash management including but not limited to daily reconciliations, receipt allocations and deposit</li>
<li>Maintaining and reconciling petty cash for all locations</li>
<li>Updating the company&rsquo;s software systems and accounting ledgers on a daily basis</li>
<li>Processing patients refunds in a timely manner</li>
<li>Bank and other accounting ledger reconciliations</li>
<li>Assisting with the payment process for the company&rsquo;s consultants</li>
<li>Performing accounting and administrative duties to support the Accounts Department.</li>
</ul>
Required Knowledge, Abilities &amp; Skills:
<ul>
<li>Verbal and written communication skills</li>
<li>Organised with a sharp key for detail</li>
<li>Proficiency in Microsoft Office applications</li>
<li>Ability to multitask and work on own initiative</li>
<li>Fluent in written and spoken English</li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology</li>
</ul>
Join us for exceptional benefits and a positive work culture.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.


Roles &amp; Responsibilities:

The Accounts Clerk will be performing ongoing clerical and administrative duties in the Accounts Department. Duties will include but are not limited to:



 - Cash management including but not limited to daily reconciliations, receipt allocations and deposit

 - Maintaining and reconciling petty cash for all locations

 - Updating the company’s software systems and accounting ledgers on a daily basis

 - Processing patients refunds in a timely manner

 - Bank and other accounting ledger reconciliations

 - Assisting with the payment process for the company’s consultants

 - Performing accounting and administrative duties to support the Accounts Department.


Required Knowledge, Abilities &amp; Skills:


 - Verbal and written communication skills

 - Organised with a sharp key for detail

 - Proficiency in Microsoft Office applications

 - Ability to multitask and work on own initiative

 - Fluent in written and spoken English


What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology


Join us for exceptional benefits and a positive work culture.