The leading name in private healthcare in Malta.

At Saint James Hospital Group, we have over 25 years of experience in the healthcare sector. We have earned a reputation for excellence and innovation, backed by the latest state-of-the-art technology and staffed by highly-qualified professional personnel.

We are the natural choice when seeking private medical treatment, not simply because we have the experience to meet your expectations, but also because we house the very best in modern technology – and the island’s most renowned consultants and health professionals.

Our Mission:

To constantly deliver high-quality healthcare services within the community, in a safe and caring environment backed by modern technology and skilled professional staff.

Our Vision:

To continually improve our services and facilities by investing in the latest technology, employing the highest level of medical specialists and maintaining a dynamic and motivated workforce which has become the flagship of our group.

Core Values:

Passion for excellence
Mutual Respect
Personal Responsibility
Teamwork

Website

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At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.
Job Summary:
As a Receptionist, you will provide exceptional customer service, handle patient payments and invoicing, maintain accurate records, and assist with various departmental tasks as needed.
Responsibilities
<ul>
<li>Creating a &ldquo;real sense of welcome and best wishes on departure&rdquo; with all patients, their families, visitors and consultants, by greeting customers in a friendly, and professional manner at all times.</li>
<li>Being familiar with all tariffs and being responsible for patient invoicing, payments and disbursement.</li>
<li>Receiving payments for miscellaneous services and other associated hospital billings.</li>
<li>Monitoring the &ldquo;Today Patient List&rdquo; daily and referring for collection any unpaid bills for that day.</li>
<li>Ensuring agent cash float is reconciled on completion of each shift and deposited accordingly.</li>
<li>Accurately registering all patients arriving for appointments on the hospital information system, or ensuring that the details are accurately registered, checking for any notifications of previous visits and following up accordingly, and updating details as necessary.</li>
<li>Answering and screening all incoming telephone calls and actioning or re-directing appropriately.</li>
<li>Maintaining and recording/logging patient notifications and messages in an organised manner, for future handover, as appropriate.</li>
<li>Carrying out other departmental duties at a high standard when requested by Team Leader/ Manager or by the Company, from time to time.</li>
<li>Ensuring that the Customer Care Agent job description is executed daily in practice.</li>
<li>Thanking clients and visitors for using our services and asking whether they are satisfied with the services received and patient care offered by the hospital.The feedback received (negative/positive) should then be communicated directly to the team leader or department manager.</li>
</ul>
Qualifications
<ul>
<li>Multi-tasking.</li>
<li>Excellent telephone manner and communication skills, both interdepartmental and intra departmental.</li>
<li>Able to prioritise.</li>
<li>Time management skills.</li>
<li>Excellent organisation skills.</li>
<li>Sharp eye for and attention to detail.</li>
<li>Be professional at all times.</li>
<li>Able to work under pressure.</li>
<li>Proficient in the use of Microsoft processes.</li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology</li>
</ul>
Join us for exceptional benefits and a positive work culture.

Saint James Hospital


At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.

Job Summary:

As a Receptionist, you will provide exceptional customer service, handle patient payments and invoicing, maintain accurate records, and assist with various departmental tasks as needed.

Responsibilities


 - Creating a “real sense of welcome and best wishes on departure” with all patients, their families, visitors and consultants, by greeting customers in a friendly, and professional manner at all times.

 - Being familiar with all tariffs and being responsible for patient invoicing, payments and disbursement.

 - Receiving payments for miscellaneous services and other associated hospital billings.

 - Monitoring the “Today Patient List” daily and referring for collection any unpaid bills for that day.

 - Ensuring agent cash float is reconciled on completion of each shift and deposited accordingly.

 - Accurately registering all patients arriving for appointments on the hospital information system, or ensuring that the details are accurately registered, checking for any notifications of previous visits and following up accordingly, and updating details as necessary.

 - Answering and screening all incoming telephone calls and actioning or re-directing appropriately.

 - Maintaining and recording/logging patient notifications and messages in an organised manner, for future handover, as appropriate.

 - Carrying out other departmental duties at a high standard when requested by Team Leader/ Manager or by the Company, from time to time.

 - Ensuring that the Customer Care Agent job description is executed daily in practice.

 - Thanking clients and visitors for using our services and asking whether they are satisfied with the services received and patient care offered by the hospital.The feedback received (negative/positive) should then be communicated directly to the team leader or department manager.


Qualifications


 - Multi-tasking.

 - Excellent telephone manner and communication skills, both interdepartmental and intra departmental.

 - Able to prioritise.

 - Time management skills.

 - Excellent organisation skills.

 - Sharp eye for and attention to detail.

 - Be professional at all times.

 - Able to work under pressure.

 - Proficient in the use of Microsoft processes.


What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology


Join us for exceptional benefits and a positive work culture.

Active

Customer Care Agent

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.
Roles &amp; Responsibilities:
The dental assistant ensures that the dental clinic is prepared to welcome patients and assists the Dentist while treating patients.
<ul>
<li>Opening the clinic and preparing for the Dental Surgeon&rsquo;s arrival, as per preparation list.</li>
<li>Sterilising, as required.</li>
<li>Ensuring that the required documentation is updated accurately and regularly.</li>
<li>Preparing the clinic for the relevant appointments of the day: endo/ortho/prosthetics/ surgery &ndash; ensuring all materials and tools are ready for the dental surgeon to use.</li>
<li>Greeting the patient with a smile, ensuring they are comfortable and informed regarding their waiting time.</li>
<li>Handling medical files and patient records; guiding patients towards completing consent forms and attaching documents to patient&rsquo;s records, as required.</li>
<li>Ensuring accurate patient details on hospital information system and any other system the dental clinic might use.</li>
<li>Ordering, organising and managing stock, as required.</li>
<li>Booking patient appointments, as required.</li>
<li>Providing quotes, as required.</li>
<li>Sanitising the area after each patient.</li>
<li>Cleaning and sanitising materials and instruments, as required.</li>
<li>Assisting the dental surgeon while treating patients, as directed and as required.</li>
<li>Assisting with x-rays.</li>
<li>Being knowledgeable about instruments and materials.</li>
<li>Completing all tasks in preparing for the Dental Clinic closure at the end of the work day.</li>
<li>Collating statistical data for reporting purposes, a required.</li>
<li>Liaising with dental technicians and third parties, as required.</li>
<li>Following the Department&rsquo;s and the Hospital&rsquo;s protocols, standards and procedures.</li>
<li>Assisting the department with any additional work, as required.</li>
<li>Respect patients&rsquo; privacy, dignity, wishes and beliefs and minimise any necessary discomfort.</li>
<li>Prepare patient, self, equipment and materials appropriately for the activity to be undertaken.</li>
</ul>
Required Knowledge, Abilities &amp; Skills:
<ul>
<li>Passion for Customers;</li>
<li>Planning and Organisation;</li>
<li>Problem Solving and Continuous Improvement;</li>
<li>Excellent Communication;</li>
<li>Working Collaboratively;Vasunthra Othhayakuma</li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology </li>
</ul>
Join us for exceptional benefits and a positive work culture.


At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.

Roles &amp; Responsibilities:

The dental assistant ensures that the dental clinic is prepared to welcome patients and assists the Dentist while treating patients.


 - Opening the clinic and preparing for the Dental Surgeon’s arrival, as per preparation list.

 - Sterilising, as required.

 - Ensuring that the required documentation is updated accurately and regularly.

 - Preparing the clinic for the relevant appointments of the day: endo/ortho/prosthetics/ surgery – ensuring all materials and tools are ready for the dental surgeon to use.

 - Greeting the patient with a smile, ensuring they are comfortable and informed regarding their waiting time.

 - Handling medical files and patient records; guiding patients towards completing consent forms and attaching documents to patient’s records, as required.

 - Ensuring accurate patient details on hospital information system and any other system the dental clinic might use.

 - Ordering, organising and managing stock, as required.

 - Booking patient appointments, as required.

 - Providing quotes, as required.

 - Sanitising the area after each patient.

 - Cleaning and sanitising materials and instruments, as required.

 - Assisting the dental surgeon while treating patients, as directed and as required.

 - Assisting with x-rays.

 - Being knowledgeable about instruments and materials.

 - Completing all tasks in preparing for the Dental Clinic closure at the end of the work day.

 - Collating statistical data for reporting purposes, a required.

 - Liaising with dental technicians and third parties, as required.

 - Following the Department’s and the Hospital’s protocols, standards and procedures.

 - Assisting the department with any additional work, as required.

 - Respect patients’ privacy, dignity, wishes and beliefs and minimise any necessary discomfort.

 - Prepare patient, self, equipment and materials appropriately for the activity to be undertaken.


Required Knowledge, Abilities &amp; Skills:


 - Passion for Customers;

 - Planning and Organisation;

 - Problem Solving and Continuous Improvement;

 - Excellent Communication;

 - Working Collaboratively;Vasunthra Othhayakuma


What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology




Join us for exceptional benefits and a positive work culture.

Dental Assistant

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth. 
What You&rsquo;ll Do
As a front liner, the Contact Centre Agent is the first person with whom clients, patients and fellow employees are likely to speak with over the phone. The Contact Centre Agent must be positive, helpful, and professional with patients, specialists, and colleagues alike. 
Responsibilities
<ul>
<li>Handling incoming calls from patients/relatives/companies/doctors and staff (internal) and answering queries to the best of their ability.</li>
<li>Booking appointments as per doctor&rsquo;s/clinic requirements.</li>
<li>Scheduling appointments, as necessary.</li>
<li>Contacting patients for appointments/Radiology referrals.</li>
<li>Handling all email enquiries.</li>
<li>Booking appointments received through the Doctor&rsquo;s Request Form on the Company&rsquo;s Website.</li>
<li>Booking Medicals and Health Screening Packages.</li>
<li>Liaising with respective technicians and booking Holters, BPM and EMGs as per the technician&rsquo;s instructions.</li>
<li>Checking clinics to make sure all bookings are in order (i.e., time allocation, confirmation of Direct Settlements, allocation of correct Radiologist&hellip;).</li>
<li>Verifying and updating all non-clinical information on the patient&rsquo;s record.</li>
<li>Answering and/or distributing e-mails to the respective departments in a professional and timely manner.</li>
<li>Transferring calls to the respective departments.</li>
<li>Escalating complaints to the management as per company policy and re-assuring patients that these will be handled accordingly.</li>
<li>Liaising with Doctors and other departments as necessary to provide the most efficient service as possible.</li>
<li>Arranging Doctors&rsquo; clinics with appointments in a consecutive manner and readily contact patients from the waiting lists should there be any cancellations.</li>
<li>Rescheduling postponed or cancelled clinics/appointments, as necessary.</li>
<li>Updating Doctor&rsquo;s Timetable on Website.</li>
<li>Liaising with Companies, as well as Foreign and Local insurance companies to obtain Guarantees of Payment (GOPs) or approval of Direct Settlements for Radiology Investigations and/or Consultations as necessary.</li>
<li>Carrying out other departmental duties as required and when requested by his/her immediate supervisor, including any other duties that may be required by the Company from time to time. </li>
</ul>
Qualifications
<ul>
<li>Ability to handle multiple tasks efficiently.</li>
<li>Adaptable and flexible in various situations.</li>
<li>Shows understanding and compassion.</li>
<li>Strong interpersonal and communication skills.</li>
<li>Puts customers at the forefront.</li>
<li>Skilled in task prioritization.</li>
<li>Manages time effectively.</li>
<li>Pays great attention to detail.</li>
<li>Maintains professionalism consistently.</li>
<li>Works well under pressure.</li>
<li>Proficient in Microsoft Office Tools.</li>
<li>Excellent written and spoken skills in Maltese and English. </li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology </li>
</ul>
Join us for exceptional benefits and a positive work culture.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.



What You’ll Do

As a front liner, the Contact Centre Agent is the first person with whom clients, patients and fellow employees are likely to speak with over the phone. The Contact Centre Agent must be positive, helpful, and professional with patients, specialists, and colleagues alike.



Responsibilities


 - Handling incoming calls from patients/relatives/companies/doctors and staff (internal) and answering queries to the best of their ability.

 - Booking appointments as per doctor’s/clinic requirements.

 - Scheduling appointments, as necessary.

 - Contacting patients for appointments/Radiology referrals.

 - Handling all email enquiries.

 - Booking appointments received through the Doctor’s Request Form on the Company’s Website.

 - Booking Medicals and Health Screening Packages.

 - Liaising with respective technicians and booking Holters, BPM and EMGs as per the technician’s instructions.

 - Checking clinics to make sure all bookings are in order (i.e., time allocation, confirmation of Direct Settlements, allocation of correct Radiologist…).

 - Verifying and updating all non-clinical information on the patient’s record.

 - Answering and/or distributing e-mails to the respective departments in a professional and timely manner.

 - Transferring calls to the respective departments.

 - Escalating complaints to the management as per company policy and re-assuring patients that these will be handled accordingly.

 - Liaising with Doctors and other departments as necessary to provide the most efficient service as possible.

 - Arranging Doctors’ clinics with appointments in a consecutive manner and readily contact patients from the waiting lists should there be any cancellations.

 - Rescheduling postponed or cancelled clinics/appointments, as necessary.

 - Updating Doctor’s Timetable on Website.

 - Liaising with Companies, as well as Foreign and Local insurance companies to obtain Guarantees of Payment (GOPs) or approval of Direct Settlements for Radiology Investigations and/or Consultations as necessary.

 - Carrying out other departmental duties as required and when requested by his/her immediate supervisor, including any other duties that may be required by the Company from time to time.




Qualifications


 - Ability to handle multiple tasks efficiently.

 - Adaptable and flexible in various situations.

 - Shows understanding and compassion.

 - Strong interpersonal and communication skills.

 - Puts customers at the forefront.

 - Skilled in task prioritization.

 - Manages time effectively.

 - Pays great attention to detail.

 - Maintains professionalism consistently.

 - Works well under pressure.

 - Proficient in Microsoft Office Tools.

 - Excellent written and spoken skills in Maltese and English.




What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology




Join us for exceptional benefits and a positive work culture.

Contact Centre Agent

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth. 
Roles &amp; Responsibilities:
In this nursing role, you will prepare the operating room for the patient, setting up the tools and making sure the field is sterile. It is the duty of the scrub nurse to assist the surgical team by donning sterile masks, gloves and gowns as well as aid the physician by passing instruments during surgery. It is essential to maintain a high standard of nursing care. The role should be carried out in professional manner and in accordance with St James Hospital protocols and consultants&rsquo; preferences.
<ul>
<li>Ensuring all necessary equipment is available for surgical procedures prior to surgery and to ensure the theatre and its areas are maintained to the required standard before, during and after surgery. It is imperative that a sterile environment is always maintained.</li>
<li>Other responsibilities include ensuring adequate levels of stock are maintained within theatre and to complete all swab checks and instrument checks in accordance with the company policy.</li>
<li>Assisting the surgeon by taking on the surgical procedures of draping instrumentation and any requirements that are expected within the role and taking part and enforcing World Health Organisation&rsquo;s &lsquo;Safe Surgical Checklist&rsquo; will be expected.</li>
<li>Providing a clear and concise pre/post operation handover from Ward/Recovery Nurse is expected to ensure a smooth transition for the patient and ensuring medical staff orders are correctly interpreted and carried out. </li>
</ul>
Required Knowledge, Abilities &amp; Skills:
<ul>
<li>Recognised degree in nursing</li>
<li>Current licensure as a registered nurse with the Nurse and Midwifery Council of Malta</li>
<li>Extensive knowledge of nursing care methods and procedures</li>
<li>Knowledge of emergency care</li>
<li>Ability to effectively communicate with patients, families and all medical and hospital staff</li>
<li>A team player with effective communication and interpersonal skills</li>
<li>Be responsible and compassionate</li>
<li>Possess excellent communication skills</li>
<li>Computer literate</li>
<li>Good time management</li>
<li>Excellent organisation skills</li>
<li>Professional and friendly attitude.</li>
</ul>
It is essential that the Theatre Scrub Nurse remains up to date on nursing trends and techniques whilst abiding by the company policies and protocols. It will be necessary to work in either Sliema or Zejtun as and when required whilst consistently adhering to the company&rsquo;s health and safety policy. In addition, it will be expected that the Theatre Scrub Nurse will carry out other departmental duties as required and when requested by his/her immediate supervisor, including any other duties that may be required by the company from time to time. 
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology </li>
</ul>
Join us for exceptional benefits and a positive work culture.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.



Roles &amp; Responsibilities:

In this nursing role, you will prepare the operating room for the patient, setting up the tools and making sure the field is sterile. It is the duty of the scrub nurse to assist the surgical team by donning sterile masks, gloves and gowns as well as aid the physician by passing instruments during surgery. It is essential to maintain a high standard of nursing care. The role should be carried out in professional manner and in accordance with St James Hospital protocols and consultants’ preferences.


 - Ensuring all necessary equipment is available for surgical procedures prior to surgery and to ensure the theatre and its areas are maintained to the required standard before, during and after surgery. It is imperative that a sterile environment is always maintained.

 - Other responsibilities include ensuring adequate levels of stock are maintained within theatre and to complete all swab checks and instrument checks in accordance with the company policy.

 - Assisting the surgeon by taking on the surgical procedures of draping instrumentation and any requirements that are expected within the role and taking part and enforcing World Health Organisation’s ‘Safe Surgical Checklist’ will be expected.

 - Providing a clear and concise pre/post operation handover from Ward/Recovery Nurse is expected to ensure a smooth transition for the patient and ensuring medical staff orders are correctly interpreted and carried out.




Required Knowledge, Abilities &amp; Skills:


 - Recognised degree in nursing

 - Current licensure as a registered nurse with the Nurse and Midwifery Council of Malta

 - Extensive knowledge of nursing care methods and procedures

 - Knowledge of emergency care

 - Ability to effectively communicate with patients, families and all medical and hospital staff

 - A team player with effective communication and interpersonal skills

 - Be responsible and compassionate

 - Possess excellent communication skills

 - Computer literate

 - Good time management

 - Excellent organisation skills

 - Professional and friendly attitude.


It is essential that the Theatre Scrub Nurse remains up to date on nursing trends and techniques whilst abiding by the company policies and protocols. It will be necessary to work in either Sliema or Zejtun as and when required whilst consistently adhering to the company’s health and safety policy. In addition, it will be expected that the Theatre Scrub Nurse will carry out other departmental duties as required and when requested by his/her immediate supervisor, including any other duties that may be required by the company from time to time.



What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology




Join us for exceptional benefits and a positive work culture.

Orthopaedic Scrub Nurse

Latest jobs

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.
What You&rsquo;ll Do
The CSSD Technician is a medical support worker who assists in the sterilisation and preparation of equipment and instruments, such as surgical tools. The CSSD Technician must exactly follow established guidelines in the process of decontamination and sterilization. 
Responsibilities
<ul>
<li data-block="true" data-editor="8lerk" data-offset-key="a29vi-0-0">Operating and monitoring steam autoclaves, sonic washers and other sterilising equipment.</li>
<li data-block="true" data-editor="8lerk" data-offset-key="cv8s1-0-0">Demonstrating proper handling of contaminated instruments paying attention to detail in cleaning sorting and inspection.</li>
<li data-block="true" data-editor="8lerk" data-offset-key="1heli-0-0">Inspecting and replacing missing or damaged instruments.</li>
<li data-block="true" data-editor="8lerk" data-offset-key="abtak-0-0">Cleaning sterilising equipment.</li>
<li data-block="true" data-editor="8lerk" data-offset-key="4l69-0-0">Assisting in organising surgical instrument trays.</li>
<li data-block="true" data-editor="8lerk" data-offset-key="aevjo-0-0">Recording steriliser test results.</li>
<li data-block="true" data-editor="8lerk" data-offset-key="7jl0r-0-0">Restocking supplies of items such as swabs, linen, and other consumables.</li>
<li data-block="true" data-editor="8lerk" data-offset-key="65rdt-0-0">Ensuring that records are updated accurately and as required.</li>
<li data-block="true" data-editor="8lerk" data-offset-key="3a1m4-0-0">Collecting and delivering items prior to or after decontamination / sterilisation.</li>
<li data-block="true" data-editor="8lerk" data-offset-key="bcoj3-0-0">Reporting any breakages or faulty equipment ensuring the department functions safely and efficiently.</li>
<li data-block="true" data-editor="8lerk" data-offset-key="aphhk-0-0">Following the protocol for repair or replacement of instruments that are not functioning properly.</li>
<li data-block="true" data-editor="8lerk" data-offset-key="29ti6-0-0">Carrying out the necessary checks at the end of shift to ensure that all machinery is switched off and all equipment for theatres has been dispatched and that all doors are secured before leaving the department.</li>
<li data-block="true" data-editor="8lerk" data-offset-key="cqrds-0-0">Undertaking tasks with a minimum level of supervision and referring to immediate supervisor when guidance is needed.</li>
<li data-block="true" data-editor="8lerk" data-offset-key="2bk7d-0-0">Adhering to Health &amp; Safety policies, company and departmental policies and statutory regulations.</li>
<li data-block="true" data-editor="8lerk" data-offset-key="bt320-0-0">Performing other duties within the capability of the individual as and when requested by immediate supervisor. </li>
</ul>
Required Knowledge, Abilities &amp; Skills:
The CSSD Technician is required to have a thorough knowledge of the decontamination and sterilization processes. Training and competence assessment will be carried out in-house by the respective Head of Department and/or colleagues. 
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology. </li>
</ul>
Join us for exceptional benefits and a positive work culture.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.

What You’ll Do

The CSSD Technician is a medical support worker who assists in the sterilisation and preparation of equipment and instruments, such as surgical tools. The CSSD Technician must exactly follow established guidelines in the process of decontamination and sterilization.



Responsibilities


 - Operating and monitoring steam autoclaves, sonic washers and other sterilising equipment.

 - Demonstrating proper handling of contaminated instruments paying attention to detail in cleaning sorting and inspection.

 - Inspecting and replacing missing or damaged instruments.

 - Cleaning sterilising equipment.

 - Assisting in organising surgical instrument trays.

 - Recording steriliser test results.

 - Restocking supplies of items such as swabs, linen, and other consumables.

 - Ensuring that records are updated accurately and as required.

 - Collecting and delivering items prior to or after decontamination / sterilisation.

 - Reporting any breakages or faulty equipment ensuring the department functions safely and efficiently.

 - Following the protocol for repair or replacement of instruments that are not functioning properly.

 - Carrying out the necessary checks at the end of shift to ensure that all machinery is switched off and all equipment for theatres has been dispatched and that all doors are secured before leaving the department.

 - Undertaking tasks with a minimum level of supervision and referring to immediate supervisor when guidance is needed.

 - Adhering to Health &amp; Safety policies, company and departmental policies and statutory regulations.

 - Performing other duties within the capability of the individual as and when requested by immediate supervisor.




Required Knowledge, Abilities &amp; Skills:

The CSSD Technician is required to have a thorough knowledge of the decontamination and sterilization processes. Training and competence assessment will be carried out in-house by the respective Head of Department and/or colleagues.



What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology.




Join us for exceptional benefits and a positive work culture.

CSSD Technician

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth. 
Job Summary
The Personal Assistant (PA) provides high-level administrative support to the Chief Executive Officer (CEO) and senior management team at Saint James Hospital. This role involves managing communications, scheduling, documentation, and various operational tasks, while acting as a key point of contact for internal and external stakeholders. 
Key Tasks &amp; Responsibilities
<ul>
<li>Manage the CEO&rsquo;s office, including diary management, correspondence, supplies, and office upkeep.</li>
<li>Provide comprehensive administrative support to the CEO and senior management.</li>
<li>Coordinate meetings, conference calls, and travel arrangements; attend meetings and record minutes when required.</li>
<li>Serve as a liaison between the CEO and staff, clients, or external parties, handling queries and communications professionally.</li>
<li>Maintain accurate records, including contracts, insurance policies, and mobile service agreements, ensuring timely renewals and updates.</li>
<li>Support procurement and financial processes by handling authorised purchases, maintaining records, and liaising with Finance.</li>
<li>Oversee and coordinate the duties and leave schedules of the Estate Facilitator.</li>
<li>Manage travel logistics and visa arrangements, ensuring smooth and efficient itineraries.</li>
<li>Handle confidential documents securely and maintain organized physical and digital filing systems.</li>
<li>Liaise with directors, shareholders, auditors, and banks for signatures, documentation, and other administrative needs.</li>
<li>Assist with event planning, such as organising corporate gifts and donations.</li>
<li>Prepare reports, presentations, and other documentation as needed.</li>
<li>Perform other general PA and secretarial duties as required.&nbsp;&nbsp;&nbsp;&nbsp;</li>
</ul>
Note: This job description is not exhaustive and may evolve in line with the needs of the CEO and the organisation. 
Requirements
<ul>
<li>Friendly, smart, confident and reliable personality with excellent verbal and written communication skills and telephone manners.</li>
<li>&nbsp;Advanced level of English, especially in written business communications.</li>
<li>Fluent in Maltese.</li>
<li>&nbsp;Possess integrity and the ability to maintain discretion and confidentiality at all times.</li>
<li>Excellent organisation and time-management skills.</li>
<li>Flexibility and adaptability to cope with changing priorities.</li>
<li>Excellent secretarial skills with intermediate to advanced MS Office knowledge (must be fully conversant in MS Word, Excel, PowerPoint, Outlook).</li>
<li>Two to three years&rsquo; experience in a top-level, high-pressure, deadline-oriented PA, secretarial or senior administration environment.</li>
<li>Proactive attitude, with a meticulous work approach.</li>
<li>Clear thinking skills, levelheaded and solution-oriented.</li>
<li>&nbsp;Experience in preparing contracts is considered an asset. </li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology </li>
</ul>
Join us for exceptional benefits and a positive work culture.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.



Job Summary

The Personal Assistant (PA) provides high-level administrative support to the Chief Executive Officer (CEO) and senior management team at Saint James Hospital. This role involves managing communications, scheduling, documentation, and various operational tasks, while acting as a key point of contact for internal and external stakeholders.



Key Tasks &amp; Responsibilities


 - Manage the CEO’s office, including diary management, correspondence, supplies, and office upkeep.

 - Provide comprehensive administrative support to the CEO and senior management.

 - Coordinate meetings, conference calls, and travel arrangements; attend meetings and record minutes when required.

 - Serve as a liaison between the CEO and staff, clients, or external parties, handling queries and communications professionally.

 - Maintain accurate records, including contracts, insurance policies, and mobile service agreements, ensuring timely renewals and updates.

 - Support procurement and financial processes by handling authorised purchases, maintaining records, and liaising with Finance.

 - Oversee and coordinate the duties and leave schedules of the Estate Facilitator.

 - Manage travel logistics and visa arrangements, ensuring smooth and efficient itineraries.

 - Handle confidential documents securely and maintain organized physical and digital filing systems.

 - Liaise with directors, shareholders, auditors, and banks for signatures, documentation, and other administrative needs.

 - Assist with event planning, such as organising corporate gifts and donations.

 - Prepare reports, presentations, and other documentation as needed.

 - Perform other general PA and secretarial duties as required.






Note: This job description is not exhaustive and may evolve in line with the needs of the CEO and the organisation.



Requirements


 - Friendly, smart, confident and reliable personality with excellent verbal and written communication skills and telephone manners.

 - 
Advanced level of English, especially in written business communications.

 - Fluent in Maltese.

 - 
Possess integrity and the ability to maintain discretion and confidentiality at all times.

 - Excellent organisation and time-management skills.

 - Flexibility and adaptability to cope with changing priorities.

 - Excellent secretarial skills with intermediate to advanced MS Office knowledge (must be fully conversant in MS Word, Excel, PowerPoint, Outlook).

 - Two to three years’ experience in a top-level, high-pressure, deadline-oriented PA, secretarial or senior administration environment.

 - Proactive attitude, with a meticulous work approach.

 - Clear thinking skills, levelheaded and solution-oriented.

 - 
Experience in preparing contracts is considered an asset.




What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology




Join us for exceptional benefits and a positive work culture.

Personal Assistant to the CEO

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth. 
Roles &amp; Responsibilities:
Nurses care for people who are sick, injured, convalescent or disabled. Nurses deliver individualised care to patients utilising the nursing processes of assessment, planning, intervention, implementation, and evaluation, in accordance with established nursing practice, ethics and Saint James Hospital Policies. Nurses need to monitor patients, administer medication, maintain records, consult with healthcare providers, and educate patients. Nurses collaborate with other professional healthcare disciplines to ensure safe and effective patient care delivery and achievement of the desired patient outcomes. Nurses need to interact with the patient, relatives and the multidisciplinary team whilst maintaining a high standard of professional nursing. Saint James Hospital Nurses provide care for adult medical and surgical patients, and to pediatric patients with medical and/or surgical ailments.
<ul>
<li>Providing bedside care for a wide variety of medical patients, including pre- and post-surgery patients.</li>
<li>Consulting and coordinating with the health care team to assess, plan, implement and evaluate patient care.</li>
<li>Assessing, implementing, planning, and evaluating nursing care plans by working collaboratively in a multidisciplinary team.</li>
<li>Recording and maintaining accurate and complete health care records including vital signs and medical information.</li>
<li>Monitoring, reporting, and recording symptoms or changes in the patients&rsquo; condition.</li>
<li>Preparing and administering medications as prescribed and record all entries of medication administration accurately.</li>
<li>Reporting any suspected adverse drug reaction immediately to the medical team and pharmacist.</li>
<li>Initiating and providing education accordingly to patients and relatives on how to manage their illness/surgery and emphasising on home care needs.</li>
<li>Accompanying specialists during ward rounds and ensure that changes in patient care are communicated to colleagues.</li>
<li>Responding immediately to lifesaving/emergency care situations.</li>
<li>Actively leading and participating in the discharge planning process.</li>
<li>Fostering a supportive and compassionate environment to care for patients and their families.</li>
<li>Establishing and maintaining good working relationships with all departments in the Hospital.</li>
<li>To be courteous and professional, with both clients, colleagues, and service providers.</li>
<li>Reporting all incidents and accidents appropriately and to write out reports accordingly and in a timely manner.</li>
<li>Abiding by Company policies and protocols, and ensuring implementation of new protocols, as required.</li>
<li>Carrying out other departmental duties as required and requested within the remit of a professional nurse.</li>
<li>Supervising and coordinating activities of the junior nursing staff/health care assistants.</li>
<li>Assisting with the induction of new staff.</li>
<li>Responsibility and accountability for own nursing practice and actions.</li>
<li>Reporting breakages and malfunctioning equipment to the Nursing Officer or the relevant department (Biomedical or Engineering).</li>
<li>Ensuring a safe hygienic environment is maintained for the benefit of patients/clients, staff, and visitors.</li>
<li>Contributing to the general management and day to day workings of the unit by being an effective member of the clinical team and supporting senior staff.</li>
<li>Maintaining and developing professional knowledge and competence. Ensuring all mandatory training is current and updated accordingly.</li>
<li>Participating in standard Setting and Quality Assurance Programmes for the unit.</li>
<li>To be flexible with regards to shift rotation. </li>
</ul>
Required Knowledge, Abilities &amp; Skills:
<ul>
<li>Recognised degree in nursing</li>
<li>Current licensure as a registered nurse with the Nurse and Midwifery Council of Malta</li>
<li>Extensive knowledge of nursing care methods and procedures</li>
<li>Knowledge of emergency care</li>
<li>&nbsp;Ability to effectively communicate with patients, families, and all medical and hospital staff at all levels of the organisation</li>
<li>A team player with effective communication and interpersonal skills</li>
<li>Responsible and compassionate</li>
<li>Computer literate</li>
<li>Good time management</li>
<li>Excellent organisation skills</li>
<li>Professional and friendly attitude. </li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology </li>
</ul>
Join us for exceptional benefits and a positive work culture.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.



Roles &amp; Responsibilities:

Nurses care for people who are sick, injured, convalescent or disabled. Nurses deliver individualised care to patients utilising the nursing processes of assessment, planning, intervention, implementation, and evaluation, in accordance with established nursing practice, ethics and Saint James Hospital Policies. Nurses need to monitor patients, administer medication, maintain records, consult with healthcare providers, and educate patients. Nurses collaborate with other professional healthcare disciplines to ensure safe and effective patient care delivery and achievement of the desired patient outcomes. Nurses need to interact with the patient, relatives and the multidisciplinary team whilst maintaining a high standard of professional nursing. Saint James Hospital Nurses provide care for adult medical and surgical patients, and to pediatric patients with medical and/or surgical ailments.


 - Providing bedside care for a wide variety of medical patients, including pre- and post-surgery patients.

 - Consulting and coordinating with the health care team to assess, plan, implement and evaluate patient care.

 - Assessing, implementing, planning, and evaluating nursing care plans by working collaboratively in a multidisciplinary team.

 - Recording and maintaining accurate and complete health care records including vital signs and medical information.

 - Monitoring, reporting, and recording symptoms or changes in the patients’ condition.

 - Preparing and administering medications as prescribed and record all entries of medication administration accurately.

 - Reporting any suspected adverse drug reaction immediately to the medical team and pharmacist.

 - Initiating and providing education accordingly to patients and relatives on how to manage their illness/surgery and emphasising on home care needs.

 - Accompanying specialists during ward rounds and ensure that changes in patient care are communicated to colleagues.

 - Responding immediately to lifesaving/emergency care situations.

 - Actively leading and participating in the discharge planning process.

 - Fostering a supportive and compassionate environment to care for patients and their families.

 - Establishing and maintaining good working relationships with all departments in the Hospital.

 - To be courteous and professional, with both clients, colleagues, and service providers.

 - Reporting all incidents and accidents appropriately and to write out reports accordingly and in a timely manner.

 - Abiding by Company policies and protocols, and ensuring implementation of new protocols, as required.

 - Carrying out other departmental duties as required and requested within the remit of a professional nurse.

 - Supervising and coordinating activities of the junior nursing staff/health care assistants.

 - Assisting with the induction of new staff.

 - Responsibility and accountability for own nursing practice and actions.

 - Reporting breakages and malfunctioning equipment to the Nursing Officer or the relevant department (Biomedical or Engineering).

 - Ensuring a safe hygienic environment is maintained for the benefit of patients/clients, staff, and visitors.

 - Contributing to the general management and day to day workings of the unit by being an effective member of the clinical team and supporting senior staff.

 - Maintaining and developing professional knowledge and competence. Ensuring all mandatory training is current and updated accordingly.

 - Participating in standard Setting and Quality Assurance Programmes for the unit.

 - To be flexible with regards to shift rotation.




Required Knowledge, Abilities &amp; Skills:


 - Recognised degree in nursing

 - Current licensure as a registered nurse with the Nurse and Midwifery Council of Malta

 - Extensive knowledge of nursing care methods and procedures

 - Knowledge of emergency care

 - 
Ability to effectively communicate with patients, families, and all medical and hospital staff at all levels of the organisation

 - A team player with effective communication and interpersonal skills

 - Responsible and compassionate

 - Computer literate

 - Good time management

 - Excellent organisation skills

 - Professional and friendly attitude.




What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology




Join us for exceptional benefits and a positive work culture.

Ward Nurse

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth. 
Position Overview
We are seeking a skilled and compassionate Emergency Medical Technician (EMT) to join our team in a small private hospital setting. The successful candidate will provide urgent patient care, triage services, and essential administrative support, ensuring smooth operations, patient safety, and a high standard of service delivery. 
Key Responsibilities
Patient Reception &amp; Registration
<ul>
<li>Welcome patients and visitors, verify reason for visit, and direct them to the correct department.</li>
<li>Register new patients and verify existing records using the hospital information system (Compucare), ensuring accuracy and compliance with data protection policies.</li>
</ul>
Triage &amp; Medical care
<ul>
<li>Assess patients based on medical urgency and prioritize care accordingly.</li>
<li>Assist the team during emergencies</li>
<li>Manage admission processes</li>
</ul>
Administrative &amp; Billing Procedures
<ul>
<li>Process billing for patients, companies, and account holders.</li>
<li>Manage payments via cash, card, and cheque, and handle deposits, insurance details, and Guarantee of Payment (GOP) requests.</li>
</ul>
Coordination &amp; Communication
<ul>
<li>Professionally handle calls, emails, and after-hours emergency communications.</li>
<li>Alert on-call staff (e.g., consultants, radiology, laboratory) and liaise with the Liaison Officer for admissions.</li>
</ul>
Patient Flow &amp; Waiting Area Management
<ul>
<li>Monitor and manage the waiting area to ensure patients are attended to in priority order.</li>
<li>Address and escalate patient concerns or complaints promptly.</li>
</ul>
Stock &amp; Supplies Management
<ul>
<li>Conduct regular stock checks of medical supplies and medications.</li>
<li>Place orders, maintain adequate inventory, and ensure equipment cleaning and maintenance.</li>
</ul>
Compliance &amp; Professional Standards
<ul>
<li>Adhere to hospital policies, data protection laws, and infection control protocols.</li>
<li>Maintain confidentiality, professionalism, and a high standard of patient care at all times. </li>
</ul>
Qualifications &amp; Skills
<ul>
<li>Experience:&nbsp;Experience working as an Emergency Medical Technician or Healthcare Assistant, preferably in a hospital setting.</li>
<li>Technical Skills:&nbsp;Proficient in using computer and computer devices</li>
<li>Soft Skills:&nbsp;Strong communication, multitasking, and problem-solving abilities; ability to remain calm under pressure.</li>
<li>Other Requirements:&nbsp;Knowledge of billing processes, medical protocols, and basic patient care procedures. </li>
</ul>
Working Conditions
<ul>
<li>Rotational shifts, including nights, weekends, and public holidays.</li>
<li>Exposure to medical emergencies, biohazards, and high-pressure situations </li>
</ul>
Language requirements
<ul>
<li>English - Native or bilingual proficiency&nbsp;(Required)</li>
<li>Maltese - Native or bilingual proficiency&nbsp;(Advantage) </li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology </li>
</ul>
Join us for exceptional benefits and a positive work culture.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.



Position Overview

We are seeking a skilled and compassionate Emergency Medical Technician (EMT) to join our team in a small private hospital setting. The successful candidate will provide urgent patient care, triage services, and essential administrative support, ensuring smooth operations, patient safety, and a high standard of service delivery.



Key Responsibilities

Patient Reception &amp; Registration


 - Welcome patients and visitors, verify reason for visit, and direct them to the correct department.

 - Register new patients and verify existing records using the hospital information system (Compucare), ensuring accuracy and compliance with data protection policies.


Triage &amp; Medical care


 - Assess patients based on medical urgency and prioritize care accordingly.

 - Assist the team during emergencies

 - Manage admission processes


Administrative &amp; Billing Procedures


 - Process billing for patients, companies, and account holders.

 - Manage payments via cash, card, and cheque, and handle deposits, insurance details, and Guarantee of Payment (GOP) requests.


Coordination &amp; Communication


 - Professionally handle calls, emails, and after-hours emergency communications.

 - Alert on-call staff (e.g., consultants, radiology, laboratory) and liaise with the Liaison Officer for admissions.


Patient Flow &amp; Waiting Area Management


 - Monitor and manage the waiting area to ensure patients are attended to in priority order.

 - Address and escalate patient concerns or complaints promptly.


Stock &amp; Supplies Management


 - Conduct regular stock checks of medical supplies and medications.

 - Place orders, maintain adequate inventory, and ensure equipment cleaning and maintenance.


Compliance &amp; Professional Standards


 - Adhere to hospital policies, data protection laws, and infection control protocols.

 - Maintain confidentiality, professionalism, and a high standard of patient care at all times.




Qualifications &amp; Skills


 - Experience:
Experience working as an Emergency Medical Technician or Healthcare Assistant, preferably in a hospital setting.

 - Technical Skills:
Proficient in using computer and computer devices

 - Soft Skills:
Strong communication, multitasking, and problem-solving abilities; ability to remain calm under pressure.

 - Other Requirements:
Knowledge of billing processes, medical protocols, and basic patient care procedures.




Working Conditions


 - Rotational shifts, including nights, weekends, and public holidays.

 - Exposure to medical emergencies, biohazards, and high-pressure situations




Language requirements


 - English - Native or bilingual proficiency
(Required)

 - Maltese - Native or bilingual proficiency
(Advantage)




What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology




Join us for exceptional benefits and a positive work culture.

Emergency Room Technician

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.
Join us for exceptional benefits and a positive work culture.