The leading name in private healthcare in Malta.

At Saint James Hospital Group, we have over 25 years of experience in the healthcare sector. We have earned a reputation for excellence and innovation, backed by the latest state-of-the-art technology and staffed by highly-qualified professional personnel.

We are the natural choice when seeking private medical treatment, not simply because we have the experience to meet your expectations, but also because we house the very best in modern technology – and the island’s most renowned consultants and health professionals.

Our Mission:

To constantly deliver high-quality healthcare services within the community, in a safe and caring environment backed by modern technology and skilled professional staff.

Our Vision:

To continually improve our services and facilities by investing in the latest technology, employing the highest level of medical specialists and maintaining a dynamic and motivated workforce which has become the flagship of our group.

Core Values:

Passion for excellence
Mutual Respect
Personal Responsibility
Teamwork

Website

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About This Job
<ul>
<li>Carrying out pre-operative assessments for patients attending the clinic, in line with established hospital policies and procedures.</li>
<li>Performing clinical observations and clerking as required.</li>
<li>Taking blood of pre-operative patients, as per requirements.</li>
<li>Performing pre-operative ECGs.</li>
<li>Providing patients with the required pre-operative information- fasting guidelines, medication guidance and basic post-operative care</li>
<li>Liaising with planned surgery anaesthetists and surgeons, as and when required.</li>
<li>Liaising with colleagues to ensure that the pre-operative clinic runs a smooth and effective process.</li>
<li>Completing and saving all required documentation electronically, using the hospital&rsquo;s digital systems..</li>
<li>Acting as an exemplary role model who leads by example in regard to professional attitudes, conduct, and appearance and with regard to the Hospital Service Standards.</li>
<li>Actively participating in the development of unit projects, encouraging innovation and creativity</li>
<li>Ensuring that any complaints are dealt with professionally, in a timely manner and according to Hospital policy.</li>
<li>Any other tasks required for the Pre-Operative Clinic to run smoothly.</li>
</ul>

Saint James Hospital


About This Job


 - Carrying out pre-operative assessments for patients attending the clinic, in line with established hospital policies and procedures.

 - Performing clinical observations and clerking as required.

 - Taking blood of pre-operative patients, as per requirements.

 - Performing pre-operative ECGs.

 - Providing patients with the required pre-operative information- fasting guidelines, medication guidance and basic post-operative care

 - Liaising with planned surgery anaesthetists and surgeons, as and when required.

 - Liaising with colleagues to ensure that the pre-operative clinic runs a smooth and effective process.

 - Completing and saving all required documentation electronically, using the hospital’s digital systems..

 - Acting as an exemplary role model who leads by example in regard to professional attitudes, conduct, and appearance and with regard to the Hospital Service Standards.

 - Actively participating in the development of unit projects, encouraging innovation and creativity

 - Ensuring that any complaints are dealt with professionally, in a timely manner and according to Hospital policy.

 - Any other tasks required for the Pre-Operative Clinic to run smoothly.


Active

Pre-Operative Nurse (Sliema/Zejtun)

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.
Key Tasks &amp; Responsibilities
Restoring health by providing hospital services, including:
<ul>
<li>Urgent medical services, such as resuscitation, stabilisation, assessment and diagnosis, treatment and referral, as necessary.</li>
<li>Assessing the urgency and severity of presenting problems through taking patient medical history, examination and investigation, as necessary.</li>
<li>Recommending and, where appropriate, undertaking treatment options and carrying out/referring for appropriate interventions and procedures, counselling, psychological interventions, advising and education.</li>
<li>Referring for diagnostic, therapeutic and support services, as required; referrals within Saint James Hospital should be encouraged, where feasible.</li>
<li>Reviewing, at least once daily, all ward patients, as well as carrying outward medical duties, in close liaison with the patient&rsquo;s consultant.</li>
</ul>
Maintaining health by providing timely clinical and culturally appropriate health services through:
<ul>
<li>ongoing health and development assessment and advice.</li>
<li>appropriate health and development assessment and advice.</li>
<li>appropriate evidence-based screening, risk assessment and early detection of illness, disease, and disability.</li>
<li>interventions to assist patients to reduce or change risky and harmful lifestyle behaviour.</li>
<li>Working with public health providers in the prevention and control of communicable diseases and reporting to relevant public health authorities.</li>
<li>Ongoing care and support for people with chronic and terminal conditions to reduce deterioration, increase independence and reduce suffering linking, where relevant, with appropriate service providers.</li>
</ul>
Improving health by:
<ul>
<li>developing collaborative working relationships with the GP community health services, as well as other hospitals and clinics.</li>
<li>advocating health promotion, linking to programmes developed by Public Health.</li>
<li>providing health education, counselling, and information on how to improve health and prevent disease, including interventions or treatments that treat relevant risk factors.</li>
</ul>
Qualifications &amp; Essential Qualities
<ul>
<li>Registration with the Malta Medical Council.</li>
<li>Demonstrated oral and written communication skills.</li>
<li>Ability to exercise independent judgement in performing duties.</li>
<li>Ability to work under pressure together with a high level of initiative and self-motivation.</li>
<li>Ability to work accurately and diligently.</li>
<li>Excellent communication skills.</li>
<li>Organisation skills.</li>
<li>Demonstrated commitment to continuing education and maintenance of professional competence.</li>
<li>Ability to contribute to, and work as part of, the healthcare team at departmental and organisation levels.</li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology</li>
</ul>
Join us for exceptional benefits and a positive work culture.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.

Key Tasks &amp; Responsibilities

Restoring health by providing hospital services, including:


 - Urgent medical services, such as resuscitation, stabilisation, assessment and diagnosis, treatment and referral, as necessary.

 - Assessing the urgency and severity of presenting problems through taking patient medical history, examination and investigation, as necessary.

 - Recommending and, where appropriate, undertaking treatment options and carrying out/referring for appropriate interventions and procedures, counselling, psychological interventions, advising and education.

 - Referring for diagnostic, therapeutic and support services, as required; referrals within Saint James Hospital should be encouraged, where feasible.

 - Reviewing, at least once daily, all ward patients, as well as carrying outward medical duties, in close liaison with the patient’s consultant.


Maintaining health by providing timely clinical and culturally appropriate health services through:


 - ongoing health and development assessment and advice.

 - appropriate health and development assessment and advice.

 - appropriate evidence-based screening, risk assessment and early detection of illness, disease, and disability.

 - interventions to assist patients to reduce or change risky and harmful lifestyle behaviour.

 - Working with public health providers in the prevention and control of communicable diseases and reporting to relevant public health authorities.

 - Ongoing care and support for people with chronic and terminal conditions to reduce deterioration, increase independence and reduce suffering linking, where relevant, with appropriate service providers.


Improving health by:


 - developing collaborative working relationships with the GP community health services, as well as other hospitals and clinics.

 - advocating health promotion, linking to programmes developed by Public Health.

 - providing health education, counselling, and information on how to improve health and prevent disease, including interventions or treatments that treat relevant risk factors.


Qualifications &amp; Essential Qualities


 - Registration with the Malta Medical Council.

 - Demonstrated oral and written communication skills.

 - Ability to exercise independent judgement in performing duties.

 - Ability to work under pressure together with a high level of initiative and self-motivation.

 - Ability to work accurately and diligently.

 - Excellent communication skills.

 - Organisation skills.

 - Demonstrated commitment to continuing education and maintenance of professional competence.

 - Ability to contribute to, and work as part of, the healthcare team at departmental and organisation levels.


What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology


Join us for exceptional benefits and a positive work culture.

ER Doctor

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth. 
Job Summary
The healthcare assistant assists the nursing team within the Outpatients Department. 
Responsibilities
<ul>
<li>Carrying out medicals, including completing items on the medical forms that fall within the nursing aide&rsquo;s remit, including Blood Pressure Reading, Height, Weight, and Urine testing. Medicals may be carried out for various purposes, including for insurance purposes.</li>
<li>Accompanying patients to visit the doctor.</li>
<li>Carrying out VDU&rsquo;s, Audiograms, Spirometry, Vision tests, ECG&rsquo;s, as trained and as required.</li>
<li>Preparing outpatients rooms to ensure they are well equipped for Specialist clinics being held.</li>
<li>Ensuring that ultrasound machines, and other apparatuses or instruments within the outpatients&rsquo; rooms, are clean.</li>
<li>Assisting doctors with minor procedures.</li>
<li>Monitoring stock and ensuring stock is ordered and collected and stock levels are maintained.</li>
<li>Contributing towards the wellbeing of patients.</li>
<li>Contributing towards the effectiveness of work teams.</li>
<li>Carrying out other activities, as required within the Outpatients Department for the efficient and effective running of the department.</li>
<li>Obtaining consent from patients when and where appropriate.</li>
<li>Respecting patients&rsquo; privacy, dignity, wishes and beliefs and minimise any necessary discomfort.</li>
<li>Prepare patient, self, equipment and materials appropriately for the activity to be undertaken.</li>
<li>Supporting patients throughout, encouraging them to promote their own health and well-being.</li>
<li>Prioritise attention to patients, alerting the team when there are changes in the individuals&rsquo; health and wellbeing or any possible risks. </li>
</ul>
Qualifications
<ul>
<li>Healthcare Assistant certification</li>
<li>Desirably - Basic Life Support</li>
<li>Passion for Customers</li>
<li>Problem Solving and Continuous Improvement</li>
<li>Concern for Standards </li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology</li>
</ul>


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.



Job Summary

The healthcare assistant assists the nursing team within the Outpatients Department.



Responsibilities


 - Carrying out medicals, including completing items on the medical forms that fall within the nursing aide’s remit, including Blood Pressure Reading, Height, Weight, and Urine testing. Medicals may be carried out for various purposes, including for insurance purposes.

 - Accompanying patients to visit the doctor.

 - Carrying out VDU’s, Audiograms, Spirometry, Vision tests, ECG’s, as trained and as required.

 - Preparing outpatients rooms to ensure they are well equipped for Specialist clinics being held.

 - Ensuring that ultrasound machines, and other apparatuses or instruments within the outpatients’ rooms, are clean.

 - Assisting doctors with minor procedures.

 - Monitoring stock and ensuring stock is ordered and collected and stock levels are maintained.

 - Contributing towards the wellbeing of patients.

 - Contributing towards the effectiveness of work teams.

 - Carrying out other activities, as required within the Outpatients Department for the efficient and effective running of the department.

 - Obtaining consent from patients when and where appropriate.

 - Respecting patients’ privacy, dignity, wishes and beliefs and minimise any necessary discomfort.

 - Prepare patient, self, equipment and materials appropriately for the activity to be undertaken.

 - Supporting patients throughout, encouraging them to promote their own health and well-being.

 - Prioritise attention to patients, alerting the team when there are changes in the individuals’ health and wellbeing or any possible risks.




Qualifications


 - Healthcare Assistant certification

 - Desirably - Basic Life Support

 - Passion for Customers

 - Problem Solving and Continuous Improvement

 - Concern for Standards




What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology


Outpatients Healthcare Assistant

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.
Job Summary:
Saint James Hospital is seeking a dedicated ECG Technician to join its Cardiac Unit on a full-time basis. The successful candidate will play a key role in supporting cardiologists during outpatient clinics and cardiac investigations, performing essential diagnostic tests and pre-consultation assessments for patients with suspected or established cardiac conditions.
Responsibilities:
<ul>
<li>Support cardiologists during cardiac outpatient clinics and diagnostic sessions</li>
</ul>
Perform pre-consultation assessments, including:
<ul>
<li>Resting ECGs</li>
<li>Phlebotomy and blood sampling related to cardiac investigations</li>
</ul>
Conduct and manage cardiac diagnostic tests, including:
<ul>
<li>Holter monitoring</li>
<li>Stress ECG / Exercise Tolerance Tests (ETT)</li>
<li>24-hour ambulatory blood pressure (BP) monitoring</li>
<li>Prepare patients for investigations, explaining procedures clearly and reassuringly</li>
<li>Ensure accurate recording, storage, and preliminary checking of test results</li>
<li>Maintain and calibrate ECG and monitoring equipment, reporting faults when necessary</li>
<li>Adhere to hospital policies, infection control standards, and patient confidentiality requirements</li>
<li>Assist with patient flow and scheduling within the cardiac clinic</li>
<li>Perform other ECG technician&ndash;related duties as required by the Cardiac Unit</li>
</ul>
Qualifications
<ul>
<li>Recognised qualification in ECG Technology, Cardiac Physiology, or a related healthcare field</li>
<li>Proven experience performing ECGs and ambulatory cardiac monitoring</li>
<li>Phlebotomy certification or experience (or willingness to undergo training)</li>
<li>Familiarity with stress testing and Holter analysis systems</li>
<li>Previous experience working in a hospital or cardiac clinic environment is preferred</li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology</li>
</ul>


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.

Job Summary:

Saint James Hospital is seeking a dedicated ECG Technician to join its Cardiac Unit on a full-time basis. The successful candidate will play a key role in supporting cardiologists during outpatient clinics and cardiac investigations, performing essential diagnostic tests and pre-consultation assessments for patients with suspected or established cardiac conditions.

Responsibilities:


 - Support cardiologists during cardiac outpatient clinics and diagnostic sessions


Perform pre-consultation assessments, including:


 - Resting ECGs

 - Phlebotomy and blood sampling related to cardiac investigations


Conduct and manage cardiac diagnostic tests, including:


 - Holter monitoring

 - Stress ECG / Exercise Tolerance Tests (ETT)

 - 24-hour ambulatory blood pressure (BP) monitoring

 - Prepare patients for investigations, explaining procedures clearly and reassuringly

 - Ensure accurate recording, storage, and preliminary checking of test results

 - Maintain and calibrate ECG and monitoring equipment, reporting faults when necessary

 - Adhere to hospital policies, infection control standards, and patient confidentiality requirements

 - Assist with patient flow and scheduling within the cardiac clinic

 - Perform other ECG technician–related duties as required by the Cardiac Unit


Qualifications


 - Recognised qualification in ECG Technology, Cardiac Physiology, or a related healthcare field

 - Proven experience performing ECGs and ambulatory cardiac monitoring

 - Phlebotomy certification or experience (or willingness to undergo training)

 - Familiarity with stress testing and Holter analysis systems

 - Previous experience working in a hospital or cardiac clinic environment is preferred


What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology


ECG Technician

Latest jobs

Job Summary
The&nbsp;General Maintenance Technician maintains our facilities. Resourcefulness is a necessary skill. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with our users. Your goal is to ensure that our facilities run smoothly and efficiently and to assist in the day-to-day tasks. 
Key Roles and Responsibilities
<ul>
<li>Conducting routine inspections of premises and equipment.</li>
<li>Performing preventative maintenance.</li>
<li>Handling basic repairs and maintenance.</li>
<li>Overseeing contractors when professional repairs are necessary.</li>
<li>Diagnosing mechanical issues and correcting them.</li>
<li>Repairing machines, equipment, or structures as necessary.</li>
<li>Preparing drywall for paints and applying tape and texture to it.</li>
<li>Coordinating with colleagues to provide support.</li>
<li>Evaluating property for any damage and assisting in removing walls.</li>
<li>Ensuring neat and clean work area always.</li>
<li>Administering mixing of paints to obtain appropriate colour.</li>
<li>Installing required signs on property.</li>
<li>Reviewing equipment to ensure compliance with safety regulations.</li>
<li>Monitoring equipment inventory.</li>
<li>Perform paint work when needed.</li>
</ul>

Requirements
<ul>
<li>Proven maintenance experience performing routine maintenance.</li>
<li>Skilled in the use of hand and power tools.</li>
<li>Ability to take apart machines, equipment, or devices to remove and replace defective parts.</li>
<li>Ability to check blueprints, repair manuals, or parts catalogues, as necessary.</li>
<li>Ability to use common tools such as hammers, hoists, saws, drills, and wrenches.</li>
<li>Experience with precision measuring instruments or electronic testing devices.</li>
<li>Strong organisational and follow up skills and attention to detail.</li>
<li>Excellent communication and interactive skills.</li>
<li>Professional presentation and attitude; excellent time management skills.</li>
<li>Ability to work independently and on own initiative.</li>
</ul>

What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology</li>
</ul>


Job Summary

The
General Maintenance Technician maintains our facilities. Resourcefulness is a necessary skill. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with our users. Your goal is to ensure that our facilities run smoothly and efficiently and to assist in the day-to-day tasks.



Key Roles and Responsibilities


 - Conducting routine inspections of premises and equipment.

 - Performing preventative maintenance.

 - Handling basic repairs and maintenance.

 - Overseeing contractors when professional repairs are necessary.

 - Diagnosing mechanical issues and correcting them.

 - Repairing machines, equipment, or structures as necessary.

 - Preparing drywall for paints and applying tape and texture to it.

 - Coordinating with colleagues to provide support.

 - Evaluating property for any damage and assisting in removing walls.

 - Ensuring neat and clean work area always.

 - Administering mixing of paints to obtain appropriate colour.

 - Installing required signs on property.

 - Reviewing equipment to ensure compliance with safety regulations.

 - Monitoring equipment inventory.

 - Perform paint work when needed.




Requirements


 - Proven maintenance experience performing routine maintenance.

 - Skilled in the use of hand and power tools.

 - Ability to take apart machines, equipment, or devices to remove and replace defective parts.

 - Ability to check blueprints, repair manuals, or parts catalogues, as necessary.

 - Ability to use common tools such as hammers, hoists, saws, drills, and wrenches.

 - Experience with precision measuring instruments or electronic testing devices.

 - Strong organisational and follow up skills and attention to detail.

 - Excellent communication and interactive skills.

 - Professional presentation and attitude; excellent time management skills.

 - Ability to work independently and on own initiative.




What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology


 General Maintenance Technician

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth. 
What You&rsquo;ll Do
As a front liner, the Contact Centre Agent is the first person with whom clients, patients and fellow employees are likely to speak with over the phone. The Contact Centre Agent must be positive, helpful, and professional with patients, specialists, and colleagues alike. 
Responsibilities
<ul>
<li>Handling incoming calls from patients/relatives/companies/doctors and staff (internal) and answering queries to the best of their ability.</li>
<li>Booking appointments as per doctor&rsquo;s/clinic requirements.</li>
<li>Scheduling appointments, as necessary.</li>
<li>Contacting patients for appointments/Radiology referrals.</li>
<li>Handling all email enquiries.</li>
<li>Booking appointments received through the Doctor&rsquo;s Request Form on the Company&rsquo;s Website.</li>
<li>Booking Medicals and Health Screening Packages.</li>
<li>Liaising with respective technicians and booking Holters, BPM and EMGs as per the technician&rsquo;s instructions.</li>
<li>Checking clinics to make sure all bookings are in order (i.e., time allocation, confirmation of Direct Settlements, allocation of correct Radiologist&hellip;).</li>
<li>Verifying and updating all non-clinical information on the patient&rsquo;s record.</li>
<li>Answering and/or distributing e-mails to the respective departments in a professional and timely manner.</li>
<li>Transferring calls to the respective departments.</li>
<li>Escalating complaints to the management as per company policy and re-assuring patients that these will be handled accordingly.</li>
<li>Liaising with Doctors and other departments as necessary to provide the most efficient service as possible.</li>
<li>Arranging Doctors&rsquo; clinics with appointments in a consecutive manner and readily contact patients from the waiting lists should there be any cancellations.</li>
<li>Rescheduling postponed or cancelled clinics/appointments, as necessary.</li>
<li>Updating Doctor&rsquo;s Timetable on Website.</li>
<li>Liaising with Companies, as well as Foreign and Local insurance companies to obtain Guarantees of Payment (GOPs) or approval of Direct Settlements for Radiology Investigations and/or Consultations as necessary.</li>
<li>Carrying out other departmental duties as required and when requested by his/her immediate supervisor, including any other duties that may be required by the Company from time to time. </li>
</ul>
Qualifications
<ul>
<li>Ability to handle multiple tasks efficiently.</li>
<li>Adaptable and flexible in various situations.</li>
<li>Shows understanding and compassion.</li>
<li>Strong interpersonal and communication skills.</li>
<li>Puts customers at the forefront.</li>
<li>Skilled in task prioritization.</li>
<li>Manages time effectively.</li>
<li>Pays great attention to detail.</li>
<li>Maintains professionalism consistently.</li>
<li>Works well under pressure.</li>
<li>Proficient in Microsoft Office Tools.</li>
<li>Excellent written and spoken skills in Maltese and English. </li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology </li>
</ul>
Join us for exceptional benefits and a positive work culture.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.



What You’ll Do

As a front liner, the Contact Centre Agent is the first person with whom clients, patients and fellow employees are likely to speak with over the phone. The Contact Centre Agent must be positive, helpful, and professional with patients, specialists, and colleagues alike.



Responsibilities


 - Handling incoming calls from patients/relatives/companies/doctors and staff (internal) and answering queries to the best of their ability.

 - Booking appointments as per doctor’s/clinic requirements.

 - Scheduling appointments, as necessary.

 - Contacting patients for appointments/Radiology referrals.

 - Handling all email enquiries.

 - Booking appointments received through the Doctor’s Request Form on the Company’s Website.

 - Booking Medicals and Health Screening Packages.

 - Liaising with respective technicians and booking Holters, BPM and EMGs as per the technician’s instructions.

 - Checking clinics to make sure all bookings are in order (i.e., time allocation, confirmation of Direct Settlements, allocation of correct Radiologist…).

 - Verifying and updating all non-clinical information on the patient’s record.

 - Answering and/or distributing e-mails to the respective departments in a professional and timely manner.

 - Transferring calls to the respective departments.

 - Escalating complaints to the management as per company policy and re-assuring patients that these will be handled accordingly.

 - Liaising with Doctors and other departments as necessary to provide the most efficient service as possible.

 - Arranging Doctors’ clinics with appointments in a consecutive manner and readily contact patients from the waiting lists should there be any cancellations.

 - Rescheduling postponed or cancelled clinics/appointments, as necessary.

 - Updating Doctor’s Timetable on Website.

 - Liaising with Companies, as well as Foreign and Local insurance companies to obtain Guarantees of Payment (GOPs) or approval of Direct Settlements for Radiology Investigations and/or Consultations as necessary.

 - Carrying out other departmental duties as required and when requested by his/her immediate supervisor, including any other duties that may be required by the Company from time to time.




Qualifications


 - Ability to handle multiple tasks efficiently.

 - Adaptable and flexible in various situations.

 - Shows understanding and compassion.

 - Strong interpersonal and communication skills.

 - Puts customers at the forefront.

 - Skilled in task prioritization.

 - Manages time effectively.

 - Pays great attention to detail.

 - Maintains professionalism consistently.

 - Works well under pressure.

 - Proficient in Microsoft Office Tools.

 - Excellent written and spoken skills in Maltese and English.




What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology




Join us for exceptional benefits and a positive work culture.

Contact Centre Agent

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.
Job Summary:
As a Receptionist, you will provide exceptional customer service, handle patient payments and invoicing, maintain accurate records, and assist with various departmental tasks as needed. This part-time position is offered on a 20-hour per week basis (2 morning shifts, 2 Evening Shifts and 1 Saturday-Flexible).
Responsibilities
<ul>
<li>Creating a &ldquo;real sense of welcome and best wishes on departure&rdquo; with all patients, their families, visitors and consultants, by greeting customers in a friendly, and professional manner at all times.</li>
<li>Being familiar with all tariffs and being responsible for patient invoicing, payments and disbursement.</li>
<li>Receiving payments for miscellaneous services and other associated hospital billings.</li>
<li>Monitoring the &ldquo;Today Patient List&rdquo; daily and referring for collection any unpaid bills for that day.</li>
<li>Ensuring agent cash float is reconciled on completion of each shift and deposited accordingly.</li>
<li>Accurately registering all patients arriving for appointments on the hospital information system, or ensuring that the details are accurately registered, checking for any notifications of previous visits and following up accordingly, and updating details as necessary.</li>
<li>Answering and screening all incoming telephone calls and actioning or re-directing appropriately.</li>
<li>Maintaining and recording/logging patient notifications and messages in an organised manner, for future handover, as appropriate.</li>
<li>Carrying out other departmental duties at a high standard when requested by Team Leader/ Manager or by the Company, from time to time.</li>
<li>Ensuring that the Customer Care Agent job description is executed daily in practice.</li>
<li>Thanking clients and visitors for using our services and asking whether they are satisfied with the services received and patient care offered by the hospital.The feedback received (negative/positive) should then be communicated directly to the team leader or department manager.</li>
</ul>
Qualifications
<ul>
<li>Multi-tasking.</li>
<li>Excellent telephone manner and communication skills, both interdepartmental and intra departmental.</li>
<li>Able to prioritise.</li>
<li>Time management skills.</li>
<li>Excellent organisation skills.</li>
<li>Sharp eye for and attention to detail.</li>
<li>Be professional at all times.</li>
<li>Able to work under pressure.</li>
<li>Proficient in the use of Microsoft processes.</li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology</li>
</ul>


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.

Job Summary:

As a Receptionist, you will provide exceptional customer service, handle patient payments and invoicing, maintain accurate records, and assist with various departmental tasks as needed. This part-time position is offered on a 20-hour per week basis (2 morning shifts, 2 Evening Shifts and 1 Saturday-Flexible).

Responsibilities


 - Creating a “real sense of welcome and best wishes on departure” with all patients, their families, visitors and consultants, by greeting customers in a friendly, and professional manner at all times.

 - Being familiar with all tariffs and being responsible for patient invoicing, payments and disbursement.

 - Receiving payments for miscellaneous services and other associated hospital billings.

 - Monitoring the “Today Patient List” daily and referring for collection any unpaid bills for that day.

 - Ensuring agent cash float is reconciled on completion of each shift and deposited accordingly.

 - Accurately registering all patients arriving for appointments on the hospital information system, or ensuring that the details are accurately registered, checking for any notifications of previous visits and following up accordingly, and updating details as necessary.

 - Answering and screening all incoming telephone calls and actioning or re-directing appropriately.

 - Maintaining and recording/logging patient notifications and messages in an organised manner, for future handover, as appropriate.

 - Carrying out other departmental duties at a high standard when requested by Team Leader/ Manager or by the Company, from time to time.

 - Ensuring that the Customer Care Agent job description is executed daily in practice.

 - Thanking clients and visitors for using our services and asking whether they are satisfied with the services received and patient care offered by the hospital.The feedback received (negative/positive) should then be communicated directly to the team leader or department manager.


Qualifications


 - Multi-tasking.

 - Excellent telephone manner and communication skills, both interdepartmental and intra departmental.

 - Able to prioritise.

 - Time management skills.

 - Excellent organisation skills.

 - Sharp eye for and attention to detail.

 - Be professional at all times.

 - Able to work under pressure.

 - Proficient in the use of Microsoft processes.


What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology


Customer Care Agent (Zejtun)

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth. 
Job Summary
The Personal Assistant (PA) provides high-level administrative support to the Chief Executive Officer (CEO) and senior management team at Saint James Hospital. This role involves managing communications, scheduling, documentation, and various operational tasks, while acting as a key point of contact for internal and external stakeholders. 
Key Tasks &amp; Responsibilities
<ul>
<li>Manage the CEO&rsquo;s office, including diary management, correspondence, supplies, and office upkeep.</li>
<li>Provide comprehensive administrative support to the CEO and senior management.</li>
<li>Coordinate meetings, conference calls, and travel arrangements; attend meetings and record minutes when required.</li>
<li>Serve as a liaison between the CEO and staff, clients, or external parties, handling queries and communications professionally.</li>
<li>Maintain accurate records, including contracts, insurance policies, and mobile service agreements, ensuring timely renewals and updates.</li>
<li>Support procurement and financial processes by handling authorised purchases, maintaining records, and liaising with Finance.</li>
<li>Oversee and coordinate the duties and leave schedules of the Estate Facilitator.</li>
<li>Manage travel logistics and visa arrangements, ensuring smooth and efficient itineraries.</li>
<li>Handle confidential documents securely and maintain organized physical and digital filing systems.</li>
<li>Liaise with directors, shareholders, auditors, and banks for signatures, documentation, and other administrative needs.</li>
<li>Assist with event planning, such as organising corporate gifts and donations.</li>
<li>Prepare reports, presentations, and other documentation as needed.</li>
<li>Perform other general PA and secretarial duties as required.&nbsp;&nbsp;&nbsp;&nbsp;</li>
</ul>
Note: This job description is not exhaustive and may evolve in line with the needs of the CEO and the organisation. 
Requirements
<ul>
<li>Friendly, smart, confident and reliable personality with excellent verbal and written communication skills and telephone manners.</li>
<li>&nbsp;Advanced level of English, especially in written business communications.</li>
<li>Fluent in Maltese.</li>
<li>&nbsp;Possess integrity and the ability to maintain discretion and confidentiality at all times.</li>
<li>Excellent organisation and time-management skills.</li>
<li>Flexibility and adaptability to cope with changing priorities.</li>
<li>Excellent secretarial skills with intermediate to advanced MS Office knowledge (must be fully conversant in MS Word, Excel, PowerPoint, Outlook).</li>
<li>Two to three years&rsquo; experience in a top-level, high-pressure, deadline-oriented PA, secretarial or senior administration environment.</li>
<li>Proactive attitude, with a meticulous work approach.</li>
<li>Clear thinking skills, levelheaded and solution-oriented.</li>
<li>&nbsp;Experience in preparing contracts is considered an asset. </li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology </li>
</ul>
Join us for exceptional benefits and a positive work culture.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.



Job Summary

The Personal Assistant (PA) provides high-level administrative support to the Chief Executive Officer (CEO) and senior management team at Saint James Hospital. This role involves managing communications, scheduling, documentation, and various operational tasks, while acting as a key point of contact for internal and external stakeholders.



Key Tasks &amp; Responsibilities


 - Manage the CEO’s office, including diary management, correspondence, supplies, and office upkeep.

 - Provide comprehensive administrative support to the CEO and senior management.

 - Coordinate meetings, conference calls, and travel arrangements; attend meetings and record minutes when required.

 - Serve as a liaison between the CEO and staff, clients, or external parties, handling queries and communications professionally.

 - Maintain accurate records, including contracts, insurance policies, and mobile service agreements, ensuring timely renewals and updates.

 - Support procurement and financial processes by handling authorised purchases, maintaining records, and liaising with Finance.

 - Oversee and coordinate the duties and leave schedules of the Estate Facilitator.

 - Manage travel logistics and visa arrangements, ensuring smooth and efficient itineraries.

 - Handle confidential documents securely and maintain organized physical and digital filing systems.

 - Liaise with directors, shareholders, auditors, and banks for signatures, documentation, and other administrative needs.

 - Assist with event planning, such as organising corporate gifts and donations.

 - Prepare reports, presentations, and other documentation as needed.

 - Perform other general PA and secretarial duties as required.






Note: This job description is not exhaustive and may evolve in line with the needs of the CEO and the organisation.



Requirements


 - Friendly, smart, confident and reliable personality with excellent verbal and written communication skills and telephone manners.

 - 
Advanced level of English, especially in written business communications.

 - Fluent in Maltese.

 - 
Possess integrity and the ability to maintain discretion and confidentiality at all times.

 - Excellent organisation and time-management skills.

 - Flexibility and adaptability to cope with changing priorities.

 - Excellent secretarial skills with intermediate to advanced MS Office knowledge (must be fully conversant in MS Word, Excel, PowerPoint, Outlook).

 - Two to three years’ experience in a top-level, high-pressure, deadline-oriented PA, secretarial or senior administration environment.

 - Proactive attitude, with a meticulous work approach.

 - Clear thinking skills, levelheaded and solution-oriented.

 - 
Experience in preparing contracts is considered an asset.




What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology




Join us for exceptional benefits and a positive work culture.

Personal Assistant to the CEO

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth. 
Roles &amp; Responsibilities:
In this nursing role, you will prepare the operating room for the patient, setting up the tools and making sure the field is sterile. It is the duty of the scrub nurse to assist the surgical team by donning sterile masks, gloves and gowns as well as aid the physician by passing instruments during surgery. It is essential to maintain a high standard of nursing care. The role should be carried out in professional manner and in accordance with St James Hospital protocols and consultants&rsquo; preferences.
<ul>
<li>Ensuring all necessary equipment is available for surgical procedures prior to surgery and to ensure the theatre and its areas are maintained to the required standard before, during and after surgery. It is imperative that a sterile environment is always maintained.</li>
<li>Other responsibilities include ensuring adequate levels of stock are maintained within theatre and to complete all swab checks and instrument checks in accordance with the company policy.</li>
<li>Assisting the surgeon by taking on the surgical procedures of draping instrumentation and any requirements that are expected within the role and taking part and enforcing World Health Organisation&rsquo;s &lsquo;Safe Surgical Checklist&rsquo; will be expected.</li>
<li>Providing a clear and concise pre/post operation handover from Ward/Recovery Nurse is expected to ensure a smooth transition for the patient and ensuring medical staff orders are correctly interpreted and carried out. </li>
</ul>
Required Knowledge, Abilities &amp; Skills:
<ul>
<li>Recognised degree in nursing</li>
<li>Current licensure as a registered nurse with the Nurse and Midwifery Council of Malta</li>
<li>Extensive knowledge of nursing care methods and procedures</li>
<li>Knowledge of emergency care</li>
<li>Ability to effectively communicate with patients, families and all medical and hospital staff</li>
<li>A team player with effective communication and interpersonal skills</li>
<li>Be responsible and compassionate</li>
<li>Possess excellent communication skills</li>
<li>Computer literate</li>
<li>Good time management</li>
<li>Excellent organisation skills</li>
<li>Professional and friendly attitude.</li>
</ul>
It is essential that the Theatre Scrub Nurse remains up to date on nursing trends and techniques whilst abiding by the company policies and protocols. It will be necessary to work in either Sliema or Zejtun as and when required whilst consistently adhering to the company&rsquo;s health and safety policy. In addition, it will be expected that the Theatre Scrub Nurse will carry out other departmental duties as required and when requested by his/her immediate supervisor, including any other duties that may be required by the company from time to time. 
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology </li>
</ul>
Join us for exceptional benefits and a positive work culture.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.



Roles &amp; Responsibilities:

In this nursing role, you will prepare the operating room for the patient, setting up the tools and making sure the field is sterile. It is the duty of the scrub nurse to assist the surgical team by donning sterile masks, gloves and gowns as well as aid the physician by passing instruments during surgery. It is essential to maintain a high standard of nursing care. The role should be carried out in professional manner and in accordance with St James Hospital protocols and consultants’ preferences.


 - Ensuring all necessary equipment is available for surgical procedures prior to surgery and to ensure the theatre and its areas are maintained to the required standard before, during and after surgery. It is imperative that a sterile environment is always maintained.

 - Other responsibilities include ensuring adequate levels of stock are maintained within theatre and to complete all swab checks and instrument checks in accordance with the company policy.

 - Assisting the surgeon by taking on the surgical procedures of draping instrumentation and any requirements that are expected within the role and taking part and enforcing World Health Organisation’s ‘Safe Surgical Checklist’ will be expected.

 - Providing a clear and concise pre/post operation handover from Ward/Recovery Nurse is expected to ensure a smooth transition for the patient and ensuring medical staff orders are correctly interpreted and carried out.




Required Knowledge, Abilities &amp; Skills:


 - Recognised degree in nursing

 - Current licensure as a registered nurse with the Nurse and Midwifery Council of Malta

 - Extensive knowledge of nursing care methods and procedures

 - Knowledge of emergency care

 - Ability to effectively communicate with patients, families and all medical and hospital staff

 - A team player with effective communication and interpersonal skills

 - Be responsible and compassionate

 - Possess excellent communication skills

 - Computer literate

 - Good time management

 - Excellent organisation skills

 - Professional and friendly attitude.


It is essential that the Theatre Scrub Nurse remains up to date on nursing trends and techniques whilst abiding by the company policies and protocols. It will be necessary to work in either Sliema or Zejtun as and when required whilst consistently adhering to the company’s health and safety policy. In addition, it will be expected that the Theatre Scrub Nurse will carry out other departmental duties as required and when requested by his/her immediate supervisor, including any other duties that may be required by the company from time to time.



What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology




Join us for exceptional benefits and a positive work culture.

Orthopaedic Scrub Nurse

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.
Job Summary:
As a Customer Care Agent, you will provide exceptional customer service, handle patient payments and invoicing, maintain accurate records, and assist with various departmental tasks as needed.
Responsibilities
<ul>
<li>Create a real sense of welcome and best wishes on departure with all patients, families, visitors, and consultants by greeting customers in a friendly and professional manner at all times.</li>
<li>Be familiar with prices and policies and be responsible for patient invoicing, payments, and disbursement.</li>
<li>Receive payments for miscellaneous services and hospital billings.</li>
<li>Monitor the 'Today Patient List' daily and refer for collection any unpaid bills.</li>
<li>Reconcile agent cash float on completion of each shift and deposit accordingly.</li>
<li>Accurately register all patients arriving for appointments, ensuring details are correct and updated.</li>
<li>Answer and screen incoming telephone calls, actioning or redirecting appropriately.</li>
<li>Keeping and Replying to the mobile phone provided by the Companyon him/herself at all times</li>
<li>Maintain and record patient notifications and messages in an organised manner for future handover.</li>
<li>Thank clients and visitors for using services and request feedback on their experience.</li>
<li>Establish and maintain good communication with patients, visitors, and staff.</li>
<li>Admit and discharge patients through the hospital information system accurately.</li>
<li>Liaise with local and foreign insurance companies regarding admission clarifications and direct settlements, and also with the appropriate members of staff in case of emergencies</li>
<li>Carry out Reception and Liaison Office duties as required.</li>
<li>Follow and adhere to Data Protection and Hospital policies at all times.</li>
<li>Undertake additional duties as assigned by the immediate supervisor or management.</li>
</ul>
Required Skills and Attributes
<ul>
<li>Multi-tasking and flexibility.</li>
<li>Excellent telephone manner and communication skills (both interdepartmental and intra-departmental).</li>
<li>Ability to prioritise and manage time effectively.</li>
<li>Excellent organisation skills and sharp attention to detail.</li>
<li>Professional attitude at all times and ability to work under pressure.</li>
<li>Proficient in the use of Microsoft Suite and hospital information systems.</li>
<li>Display a confident, warm, and caring approach to patient interaction.</li>
<li>Ensure strong communication, and patient name use are constantly maintained.</li>
<li>Exercise a flexible approach to time management and prioritisation of patient requirements.</li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology</li>
</ul>
Join us for exceptional benefits and a positive work culture.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.

Job Summary:

As a Customer Care Agent, you will provide exceptional customer service, handle patient payments and invoicing, maintain accurate records, and assist with various departmental tasks as needed.

Responsibilities


 - Create a real sense of welcome and best wishes on departure with all patients, families, visitors, and consultants by greeting customers in a friendly and professional manner at all times.

 - Be familiar with prices and policies and be responsible for patient invoicing, payments, and disbursement.

 - Receive payments for miscellaneous services and hospital billings.

 - Monitor the 'Today Patient List' daily and refer for collection any unpaid bills.

 - Reconcile agent cash float on completion of each shift and deposit accordingly.

 - Accurately register all patients arriving for appointments, ensuring details are correct and updated.

 - Answer and screen incoming telephone calls, actioning or redirecting appropriately.

 - Keeping and Replying to the mobile phone provided by the Companyon him/herself at all times

 - Maintain and record patient notifications and messages in an organised manner for future handover.

 - Thank clients and visitors for using services and request feedback on their experience.

 - Establish and maintain good communication with patients, visitors, and staff.

 - Admit and discharge patients through the hospital information system accurately.

 - Liaise with local and foreign insurance companies regarding admission clarifications and direct settlements, and also with the appropriate members of staff in case of emergencies

 - Carry out Reception and Liaison Office duties as required.

 - Follow and adhere to Data Protection and Hospital policies at all times.

 - Undertake additional duties as assigned by the immediate supervisor or management.


Required Skills and Attributes


 - Multi-tasking and flexibility.

 - Excellent telephone manner and communication skills (both interdepartmental and intra-departmental).

 - Ability to prioritise and manage time effectively.

 - Excellent organisation skills and sharp attention to detail.

 - Professional attitude at all times and ability to work under pressure.

 - Proficient in the use of Microsoft Suite and hospital information systems.

 - Display a confident, warm, and caring approach to patient interaction.

 - Ensure strong communication, and patient name use are constantly maintained.

 - Exercise a flexible approach to time management and prioritisation of patient requirements.


What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology


Join us for exceptional benefits and a positive work culture.