Administrator (Full-Time)
At Sundreams Travel, we specialize in providing unforgettable travel experiences for our clients. From adventure-filled expeditions, internships experienes, sport events to cultural immersion journeys, we pride ourselves on offering top-notch service and personalized attention to every traveler.
We are seeking a dynamic individual to join our team as a full-time Administrator. You will be responsible for handling several office duties such as the creation and deliverance of customized travel itineraries, booking processes and reconfirmation of all services. Aside from this, you would be involved sometimes in leading and assisting our clients during their visit to Malta. This role requires someone with an outgoing personality, ability to adapt to any unexpected situations, excellent communication skills, problem solving skills and flexibility with working hours.
- Build travel itineraries and book and coordinate with service providers. Lead and coordinate groups of travelers to various destinations within the country.
- Provide exceptional customer service and assistance to clients throughout their journey.
- Flexibility to work irregular hours based on travel schedules.
- Perform administrative duties and office tasks during non-client-facing hours.
- Utilize computer systems and software for itinerary management, communication, and reporting.
- Coming from a EU country
- Outgoing personality with a passion for travel and meeting new people.
- Previous experience in customer service, tourism, or related fields is preferred.
- Ability to work independently and as part of a team in a fast-paced environment.
- Excellent problem-solving skills and ability to handle unexpected situations calmly and efficiently.
- Proficiency in English and fluency in at least one additional language is preferred.
- Strong computer skills, including proficiency with Microsoft Office.
- A valid driver's license and have access to a reliable vehicle will be considered an asset.
