Pearl Spas
Welcome to Pearl Spas. An escape with the purpose of providing appeasement of the spirit, enrichment of the mind and revitalisation for the body. Adorn your journey to complete wellness with our extensive selection of natural and holistic treatments.
Our highly qualified and dedicated team of therapists are at your full disposal to guide you in your wellness journey.
Assistant Spa Manager
We are currently looking for an Assistant Spa Manager to join our team at db Seabank Resort + Spa.
Job Duties
The main responsibilities of the Assistant Spa Manager include assisting the Spa Manager with the operation on the Spa, ensuring outstanding guest service and directing Spa employees. S/he will be answering messages on social media and e-mails and upselling Spa treatments and Spa products.
About You
- Previous experience as an Assistant Manager working in a spa or related business.
- Knowledge of beauty and wellness treatments and services.
- Fluent in English.
Main tasks and responsibilities
- Communicating with clients regarding their appointments, setting up appointments, and reminding clients about upcoming appointments.
- Taking monthly stock take.
- Opening and Closing of the Spa area.
- Maintaining spa facilities, including managing the budget for supplies and equipment.
- Ensuring that all spa employees are trained in proper hygiene techniques and are following all safety procedures.
- Setting Spa Rooms in-between appointments.
- Guiding Spa Therapist with their daily bookings.
- Consulting with the Spa Manager on business decisions such as pricing packages.
- Scheduling employees’ time effectively to ensure that each employee is working efficiently and that there is always enough manning for the SPA.
- Managing the day-to-day operations of the spa, including hiring and training staff, scheduling appointments, and organizing events.
- Reviewing customer feedback to identify areas where improvement is needed.
- Participating in educational seminars about new products or services, spa procedures, and trends in the spa industry.
Educational and skill requirements
- Experience working in an international spa environment.
- Excellent customer service skills.
- Strong leadership, motivational, and people skills.
- Outstanding communication and interpersonal abilities.
- Good organizational and time management skills.
- Ability to work under pressure and handle difficult situations.
Advertisement created3. April 2024
Application deadlineNo deadline
Location
Marfa Road, Il-Mellieħa MLH 9064, Malta
Type of work
Professions
Job Tags
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