Pearl Spas
Pearl Spas
Pearl Spas

Assistant Spa Manager

We are currently looking for an Assistant Spa Manager to join our team at db Seabank Resort + Spa.

Job Duties

The main responsibilities of the Assistant Spa Manager include assisting the Spa Manager with the operation on the Spa, ensuring outstanding guest service and directing Spa employees. S/he will be answering messages on social media and e-mails and upselling Spa treatments and Spa products.

About You
  • Previous experience as an Assistant Manager working in a spa or related business.
  • Knowledge of beauty and wellness treatments and services.
  • Fluent in English.
Main tasks and responsibilities
  • Communicating with clients regarding their appointments, setting up appointments, and reminding clients about upcoming appointments.
  • Taking monthly stock take.  
  • Opening and Closing of the Spa area.                        
  • Maintaining spa facilities, including managing the budget for supplies and equipment.
  • Ensuring that all spa employees are trained in proper hygiene techniques and are following all safety procedures.
  • Setting Spa Rooms in-between appointments.
  • Guiding Spa Therapist with their daily bookings.
  • Consulting with the Spa Manager on business decisions such as pricing packages.
  • Scheduling employees’ time effectively to ensure that each employee is working efficiently and that there is always enough manning for the SPA.
  • Managing the day-to-day operations of the spa, including hiring and training staff, scheduling appointments, and organizing events.
  • Reviewing customer feedback to identify areas where improvement is needed.
  • Participating in educational seminars about new products or services, spa procedures, and trends in the spa industry.
Educational and skill requirements
  • Experience working in an international spa environment.
  • Excellent customer service skills.
  • Strong leadership, motivational, and people skills.
  • Outstanding communication and interpersonal abilities.
  • Good organizational and time management skills.
  • Ability to work under pressure and handle difficult situations.
Advertisement created3. April 2024
Application deadlineNo deadline
Location
Marfa Road, Il-Mellieħa MLH 9064, Malta
Type of work
Professions
Job Tags