Cluster Groups, Meetings & Events Coordinator

The role entails:

• Work with and support the GM&E Team to drive sales activities and develop future and repeat business through proactive selling and commercial management sales techniques.
• Receive and convert incoming enquiries to achieve targets and maximise revenue.
• Seek opportunities to increase sales and conversions within the Team.
• Liaise with clients and group organisers to make the necessary arrangements for events.
• Build and maintain good relationships with clients.
• Arrange and carry out hotel show rounds and site inspections.
• Participate in hotel promotional activities.
• Assist the Conference and Events Team in achieving business objectives.
• Support the team with administrative tasks, reporting and filing.

We are looking for a team member who has:

• Operational or sales experience.
• Strong leadership skills.
• The ability to work well with the Operations Team and build strong relationships with people.
• A proactive approach, with the ability to think of innovative ways of attracting new business to the hotel.
• Knowledge of hotel operations and Food & Beverage, which is necessary to ensure the excellent execution of events.
• Fluency in both written and spoken English.
• Good knowledge of Maltese and another language will be considered an asset.