Bluerock Operations LTD

Established in 1992, Bluerock Holdings today represents more than 150 brands, each of which provides iconic products. As specialists in the luxury segment with a strong focus on serving the most discerning local and foreign clientele, Bluerock is present in the three major sectors of the luxury market: Jewellery & Timepieces, Fashion & Accessories, Beauty & Fragrances. The jewellery business has been the foundation of our entrepreneurial spirit at Bluerock, nourishing a culture of honesty and trust. We put value in brand selection, and we work with Maisons enriched with savoir faire, aiming to exceed customer expectation. The business model that we follow, seeks skill and mastery at all process levels, from the choice of product raw materials all the way to our selective retailing experiences. During these past 30 years, we have carefully marketed all our brands by operating through a highly selective distribution strategy, and locating all our boutiques in Malta’s prime shopping areas. Bluerock is committed to strongly upholding company ethics, as well as underlying social and environmental responsibilities. Integrity is imperative in every aspect of our activities and relations with our stakeholders.

About

GENERAL MANAGER – BEAUTY RETAIL DIVISION

The General Manager will have overall responsibility for the strategic, commercial, and operational performance of the Beauty Retail Division. The role encompasses leadership across retail operations, sales performance, people management, and brand execution, ensuring an exceptional customer experience across all points of sale.

*full-time indefinite

Main tasks and responsibilities

Define and execute the retail strategy for the Beauty Division in line with overall business objectives
Lead, manage, and develop retail management teams, fostering a high-performance and service-driven culture
Oversee day-to-day retail operations, ensuring consistency, efficiency, and brand alignment across all stores
Drive sales growth, profitability, and like-for-like performance through effective retail and commercial strategies
Monitor and optimise KPIs including sales, margins, stock turnover, and customer experience metrics
Manage budgets, forecasts, and financial performance of the division
Oversee merchandising, product assortment, and promotional planning in line with brand guidelines
Build and maintain strong relationships with key brand partners, suppliers, and stakeholders
Ensure compliance with regulatory, health and safety, and brand standards

Educational and skill requirements

CANDIDATE PROFILE:

Proven senior retail management experience within the beauty, luxury, or fashion retail sector
Strong commercial and analytical skills with a clear understanding of multi-store retail operations
Inspirational leader with excellent people management and coaching abilities
Strategic yet hands-on, with the ability to translate vision into operational execution
Excellent communication, negotiation, and stakeholder management skills
Strong understanding of customer experience and brand-led retail environments

QUALIFICATIONS AND EXPERIENCE:

A degree in Business Management, Retail Management, or a related field is preferred
Executive education or postgraduate qualifications will be considered an asset
Extensive experience in a senior retail leadership role, preferably managing multiple stores.

Job benefits

WHAT WE OFFER: