Part - Time Duty Manager

• Support Senior Management in overseeing the smooth day-to-day operation of the hotel.
• Ensure effective coordination between Front Office,Housekeeping, Food & Beverage and other departments.
• Provide operational support to all F&B outlets during service periods, events and high-volume operations.
• Deliver exceptional guest service and handle guest requests, feedback and complaints professionally.
• Monitor service standards and ensure compliance with hotel procedures.
• Conduct regular inspections Of rooms and public areas.
• Assist with guest arrivals and special requests.
• Supervise shifts and support team members during operational hours.
• Identify and address operational issues, escalating when necessary.
• Prepare operational reports and communicate relevant updates during handovers.

Profile:

• Must be authorised to take up employment in Malta.
• Minimum of 2 years' experience in a supervisory role within the hospitality industry.
• Previous experience in hotel operations will be considered an asset.
• Strong leadership and team-management skills.
• Excellent communication and interpersonal skills.
• Ability to multitask and work under pressure.
• Proficiency in Microsoft Office Suite (Opera experience will be considered an asset).
• Strong problem-solving and decision-making abilities.
• High level of attention to detail and organisational skills.
• Good knowledge of housekeeping operations and an eye for detail.
• Flexibility to work evening shifts, weekends and public holidays