Receptionist

Key Responsibilities

• Front Desk Management: Welcome clients and other visitors to the office in a courteous and professional manner, providing assistance and directing them as required.

• Telephone Handling: Manage incoming telephone enquiries efficiently, transferring calls to the relevant team members and taking accurate messages when necessary.

• Office Administration: Provide general administrative assistance to support the daily requirements of the office and its professional teams.

• Correspondence and Deliveries: Receive, organise and distribute post, documents, packages and other items arriving at the premises.

• General Office Support: Assist with additional reception and administrative duties as required to help maintain an organised and efficient working environment.

Qualifications, Skills and Attributes

• Education: A suitable level of education relevant to an administrative or office-based position will be considered an advantage.

• Experience: Previous experience within reception, administration, customer service or a similar office-based environment would be beneficial.

• Language Skills: Full professional proficiency in both English and Maltese, written and spoken, is required for this position.

• Communication Skills: Strong verbal and written communication skills, with the ability to deal confidently and professionally with clients, visitors and colleagues.

• Interpersonal Skills: A friendly, helpful and professional manner, together with the ability to interact effectively with people at different levels.

• Technical Skills: Good working knowledge of Microsoft Word, Excel and Outlook, with confidence using standard office technology.

• Organisation: Strong attention to detail with the ability to manage several tasks, maintain accurate records and keep daily responsibilities well organised.

• Self-Motivated: A dependable and proactive approach to work, with the willingness to assist wherever required and learn through practical training.

• Problem-Solving: Ability to handle routine queries and unexpected situations calmly, using sound judgement to determine the appropriate course of action.

What's on Offer

• Compensation: A competitive remuneration package reflecting the successful candidate’s experience and qualifications, together with the opportunity to benefit from a performance-based bonus.

• Working Hours: This is a full-time, office-based position, with summer hours offered as part of the working arrangement.

• Other Benefits: Benefits include health insurance, professional training opportunities, employee discounts and wellness initiatives.

• Training: Practical on-the-job guidance will be provided to help the successful candidate become familiar with the role, internal procedures and working environment.

• Career Development: Opportunities for professional growth and advancement within an established and respected organisation.