Sales Administrator

On behalf of our client, a broad-spectrum property management service provider, we are looking for a Sales Administrator to be based at their offices in Limassol, Cyprus.

Main Duties and Responsibilities:

• Ensures smooth office management and efficient administration of the sales office.
• Acts as the first point of contact by greeting and assisting all clients in a professional and welcoming manner.
• Acts as the primary point of contact for clients and ensures a seamless customer service journey.
• Fosters a positive client experience by providing support from the agreement finalization stage to aftersales assistance.
• Serves as a liaison between internal departments and ensures timely updates on the sales process, follows up on client requests and open issues, and facilitates inter-departmental coordination throughout the sales cycle.
• Develops and maintains client relationships by addressing their needs, concerns, and feedback promptly.
• Demonstrates a comprehensive understanding of the property portfolio, including development projects, rental properties, management services, and internal processes, to effectively advise clients.
• Addresses client issues, resolves complaints, and facilitates the efficient resolution of any challenges or concerns.
• Collaborates with both internal and external teams to meet client requirements.
• Supports the sales team in organizing events, open houses, and client appreciation activities to engage potential and existing clients.
• Maintains accurate client records and ensures smooth communication between clients and internal teams.
• Manages CRM upkeep and updates the sales team regularly.
• Collaborates with the Sales Director on reporting and presentation preparations.
• Ensures smooth office management and administration of the sales office.
• Performs other related duties as assigned by management.
  
  

Job Requirements:

• A bachelor’s degree in Business Administration, Real Estate Management, Hospitality Management or a related field.
• Minimum of 2 years in customer service, sales or real estate in a similar role.
• Excellent written and verbal communication skills in both Greek and English.
• Friendly, approachable, and professional with a passion for client service.
• Strong problem-solving skills and the ability to address client concerns effectively.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Basic knowledge of property development, management and the real estate market in Cyprus is highly desirable.
• Results-oriented and self-driven.
• Excellent time management and multitasking skills.
  
  

Benefits:

• Attractive remuneration package
• 13th salary
• Opportunities for career growth and development
• Dynamic and supportive working environment
• An exciting opportunity to work within the real estate sector in a growing market
  
  

All CVs will be handled with the utmost confidentiality.