The Convenience Shop
The Convenience Shop
The Convenience Shop

Shop Assistant

As a Shop Assistant, the employee will provide customers with fast and friendly service while ensuring accuracy at the cash point.

Main tasks and responsibilities

Customer Care;  

  • Greeting customers as soon as they enter the shop.
  • Providing excellent customer care to our customers by building a healthy rapport
  • Assisting customers in any queries they might have
  • Forwarding any customer complaints to the supervisor on duty

Cash duties;

  • Counting cash till at the beginning of the shift to make sure that the float is correct
  • Scanning all customers’ shopping items
  • Making sure that quantities punched are correct
  • Upselling items to customers
  • Processing of cash and card payments
  • Giving out the receipt to the customer
  • Preparing cash float for next shift
  • Maintaining clean and tidy cash counters

Product Display near Cash Counters;

  • Checking deliveries vis a vis invoices
  • Making sure that all displays are stacked in an excellent manner including; correct pricing and facing
  • Following the FIFO system
  • Notifying the Shop Supervisors whenever a product is out of stock
  • Inputting details of goods received on the electronic system through a handheld PDA
  • Maintaining of stores in a clean and tidy manner

Pastry Counter;

  • Having good knowledge of pastries sold and what ingredients they contain
  • Knowing how to stock up the pastry counter as per company guidelines
  • Making sure that FIFO is being followed
  • Maintaining the pastry counter in a clean and neat manner
  • Ensuring correct packaging of pastry products

Procedures and Policies; 

  • Following all Health and Safety regulations at all times in all areas
  • Updating of all documentation including temperature sheets and cleaning schedules that may be required
  • Following of standards and company procedures

Others;

  • The cash desks and walkways are to be kept clear at all times
  • Other duties that might be requested from time to time
  • As a Shop Assistant the employee assists the Shop Supervisors in a variety of tasks to 
    ensure a smooth operation of the business. 
Advertisement published9. January 2025
Application deadlineNo deadline
Language skills
No specific language requirements
Location
Ħad-Dingli, Malta
Type of work
Professions
Job Tags