The Convenience Shop
Since opening our first outlet in Zebbug back in 2009, The Convenience Shop today has become a household name with over 80 outlets strategically located across different locations around Malta.
All outlets are open every day including weekends and public holidays with extended hours. We offer any product, at any time, in any place that is most convenient for our customers, now even in the comfort of their own home!
Working closely with our suppliers, the Group has over 800 employees, over 80 outlets and recently launched The Convenience Online, a virtual online shop for those who would like their essential needs ordered and delivered in the comfort of their own home.
At The Convenience Shop, we value the work ethic of our employees in all sectors, ranging from operations, sales, customer service and management, as they work together toward the same goals. As a Group, we truly care for every person on the team and their contentment is of great importance to us.
Customer satisfaction is our priority at The Convenience Shop and our objective has always been to help ease our customers’ hectic lives and provide a hassle-free solution for their daily needs, so it was a natural move to also launch an on-line store to offer the ultimate in shopping convenience.
Corporate social responsibility is also key to the Group’s philosophy and we support various NGOs and vulnerable people with yearly donations. The Convenience Shop for Puttinu Cares in Qormi was launched in 2019 where all profits from operations are donated to the Puttinu Cares Foundation, which offers support to cancer patients and their families.
As a group we look forward to continuing to make our customers’ lives easier by offering a hassle-free, convenient shopping experience, whilst playing an active role in our community by helping those that are less fortunate.
Shop Assistant
As a Shop Assistant, the employee will provide customers with fast and friendly service while ensuring accuracy at the cash point.
Main tasks and responsibilities
Customer Care;
- Greeting customers as soon as they enter the shop.
- Providing excellent customer care to our customers by building a healthy rapport
- Assisting customers in any queries they might have
- Forwarding any customer complaints to the supervisor on duty
Cash duties;
- Counting cash till at the beginning of the shift to make sure that the float is correct
- Scanning all customers’ shopping items
- Making sure that quantities punched are correct
- Upselling items to customers
- Processing of cash and card payments
- Giving out the receipt to the customer
- Preparing cash float for next shift
- Maintaining clean and tidy cash counters
Product Display near Cash Counters;
- Checking deliveries vis a vis invoices
- Making sure that all displays are stacked in an excellent manner including; correct pricing and facing
- Following the FIFO system
- Notifying the Shop Supervisors whenever a product is out of stock
- Inputting details of goods received on the electronic system through a handheld PDA
- Maintaining of stores in a clean and tidy manner
Pastry Counter;
- Having good knowledge of pastries sold and what ingredients they contain
- Knowing how to stock up the pastry counter as per company guidelines
- Making sure that FIFO is being followed
- Maintaining the pastry counter in a clean and neat manner
- Ensuring correct packaging of pastry products
Procedures and Policies;
- Following all Health and Safety regulations at all times in all areas
- Updating of all documentation including temperature sheets and cleaning schedules that may be required
- Following of standards and company procedures
Others;
- The cash desks and walkways are to be kept clear at all times
- Other duties that might be requested from time to time
- As a Shop Assistant the employee assists the Shop Supervisors in a variety of tasks to
ensure a smooth operation of the business.
Advertisement published9. January 2025
Application deadlineNo deadline
Language skills
No specific language requirements
Location
Ħad-Dingli, Malta
Type of work
Professions
Job Tags
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