Store Manager - Cyprus

On behalf of our client, a sports retail company, we are looking for a Store Manager to be based at their shop in Limassol, Cyprus.

Main Duties and Responsibilities

• Manages the store and its personnel, ensures a smooth operation of the store and a good customer service.
• Organizes tasks to maximize productivity and avoid burnout.
• Supervises and mentor staff, ensuring adherence to company policies and procedures.
• Holds daily huddle meetings to review progress, address issues, and make adjustments.
• Provides ongoing support and motivation to the team to achieve sales and performance targets.
• Takes all actions for achieving the sale objectives required by DM and communicates such objectives to the subordinated personnel.
• Archives store sales targets and KPIs by implementing sales strategies and promotional activities.
• Monitors sales performance to identify areas for improvement.
• Creates a welcoming and positive store environment that encourages customer loyalty.
• Ensures a high level of customer satisfaction by addressing customer inquiries, concerns, and complaints promptly and effectively.
• Ensures that all clients are served in accordance with company’s standards.
• Receives the products in accordance with the internal regulations and manual, and ensure correct processes are followed.
• Ensures safety of the merchandise stock, and for the preparation of the legal documents regarding the store merchandise inputs/outputs, such as: invoices, delivery note document, fiscal receipt or other documents required under the law.
• Develops and maintains an effective store schedule that meets business needs and staffing requirements, while adhering to company policies and procedures, labor laws, and budget constraints.
• Participates in the inventorying of the merchandise stock whenever necessary.

Main Requirements

• Previous experience in retail ideally as Store Manager
• Sales and Customer experience in retail
• Previous experience in sports shops will be considered as an advantage
• Fluency in English and Greek
• Able to adapt to changing circumstances and handle unexpected challenges
• Open to new ideas and flexible in adjusting plans as needed
• Attentive to details
• Ability to handle stress and work under pressure

Benefits

• Attractive remuneration package
• Monthly transportation allowance
• Monthly commission bonuses for achieving targets
• Discount on personal purchases
• Professional growth opportunities

All CVs will be handled with the utmost confidentiality.