Muscats Motors

Muscats Motors is one of the four car companies within the Mizzi organisation’s automotive division. Founded in 1943/44, Muscats Motors is one of the oldest car distributorships in Malta. Muscats Motors started its distributorship representing Jaguar and Land Rover, which was followed by Alfa Romeo and then Austin Morris models of MINI & Marina. In 1978 when the Japanese brands started ‘invading’ the local scene Daihatsu was added to the Muscats Motors portfolio, which was followed by BMW & MINI. As the name implies, Muscats Motors originally belonged to the Muscat family, who built the still existing garage in Gzira. The Mizzi family bought not just the building but also the Muscat name under which it has continued to trade ever since. The building has won awards for its architectural merits and is now protected by law. During the war, the Muscats building was given over to the RAF who used it to maintain the engines of Spitfires that were based here. This, so the family lore has it, was the reason why the building was bombed during the hostilities. Muscats Motors is the franchise holder for BMW, MINI, Land Rover, Jaguar, MG and Authorised Repairers / Parts Distributors for Citroen and Daihatsu.

About

Training and Quality Executive

Overall Purpose

The Quality and Training Executive is responsible for designing, coordinating, and monitoring training and quality initiatives across the organisation. The role ensures that employee development, brand standards, and ISO 9001:2015 requirements are consistently maintained, while supporting managers in building skills and improving overall organisational performance.

Main tasks and responsibilities

Liaise with franchise/brand representatives to obtain the necessary information for coordinating technical and non-technical training.
Assist managers in identifying training needs and designing development plans for new and existing employees.
Map out training plans and schedules together with the Training & Quality Manager and departmental heads.
Oversee all professional development activities within the company and ensure compliance with franchise and brand training requirements.
Develop, update, and maintain training databases and records, ensuring timely compliance reporting.
Coordinate training sessions delivered by subject-matter experts (internal or external) and gather feedback from participants to improve effectiveness.
Research and remain up to date on developments in the automotive industry, competitors, and new training methodologies.
Compile data on training requirements and outcomes to prepare and monitor budgets, ensuring cost-effectiveness of training initiatives.
Support the administration and continual improvement of the Quality Management System, including CAPA registers and documentation control.
Perform Internal Audits to ensure strict adherence to ISO 9001:2015 standards, franchise standards, and manufacturer requirements.
Assist departments in preparing for external audits, franchise assessments, and self-assessments.
Coordinate and analyse Mystery Shopping activities, ensuring corrective actions are followed up.
Support the planning of employee engagement and team-building activities related to training and quality initiatives.
Coordinate travel arrangements for training and quality activities, including flights, accommodation, and transport, ensuring reconciliation of travel expenses.
Attend training and quality workshops or sessions organised by manufacturers locally and abroad, representing the company’s interests.
Ensure health & safety regulations and company policies are strictly adhered to in all training and quality activities.
Perform any other duties assigned by the Training & Quality Manager.

Note: The list of duties and responsibilities in this accountability profile is not exhaustive, nor permanent, and may be updated as required by business needs.

Educational and skill requirements