
Barceló Hotel Group
About Us
Barceló Hotel Group, the hotel division of the Barceló Group, is the 2nd hotel chain in Spain and the 29th largest in the world. It currently has more than 250 4 and 5 star urban and holiday hotels, and more than 55,000 rooms, distributed in 22 countries and marketed under 4 brands: Royal Hideaway / Barceló / Occidental / Allegro.
We are committed to the people who make up our teams and we want them to have the potential to grow within the company. Whatever stage you are at in your career, we have what you need. Our philosophy is to create opportunities so that our great family can continue to grow.

Porter / Bellhop
Barceló Fortina Malta is seeking a dedicated and customer-oriented Porter to join our front office team.
Main tasks and responsibilities
- Check the daily arrival list for VVIPs or guests with special functional needs.
- To be present at the Concierge/Reception desk or in the lobby to be ready to assist guests, colleagues and visitors when requested.
- Ensure collection and delivery of guest luggage and equipment in an efficient and timely manner.
- Tag baggage and return the identification slips to guests.
- Assists guests with luggage to the front desk.
- Escorts guests to room, placing luggage in the room assigned by the front desk.
- Inspects guest room for order and adequate supplies and informs guests of room amenities
- Inform the Front Desk Cashier to charge items given on loan, in case there are any charges applicable.
- Ensure the efficient delivery and collection of group luggage.
- Respond to guest requests and queries providing a knowledgeable, efficient and helpful information service.
- Assist with answering the telephone and taking messages, transferring calls or dealing with enquiries.
Educational and skill requirements
- Previous experience in a hotel or similar customer-facing role (preferred).
- Exceptional communication skills, with a friendly and professional demeanor.
- Ability to multitask and work independently in a fast-paced environment.
- Strong problem-solving skills and attention to detail.
- Fluency in English; additional languages are a plus.
- Flexible availability to work night shifts, weekends, and holidays as required.
- EU citizenship is required.
Job benefits
- A dynamic, team-oriented work environment in a leading hotel brand.
- Opportunities for professional growth and development.
- Competitive salary and benefits package.
Advertisement published5. February 2025
Application deadlineNo deadline
Language skills

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Location
Tas-Sliema, Malta
Type of work
Professions
Job Tags
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