
Ramla Bay Resort
Ramla Bay Resort is located on the northern coast of Malta, in the picturesque locality of Mellieħa. The Resort boasts of a truly unbeatable location surrounded by the Mediterranean Sea and Maltese countryside. In our current project we shall be replacing the old wing with three new buildings featuring the distinctive atrium and indoor lush garden concept that has rapidly become synonymous with the Ramla Bay Resort. The new addition will feature 400 guest rooms and suites thoughtfully designed to maximise on the views of the Mediterranean. In total the Resort will have over 600 guest rooms and offers a wide array of amenities designed for both relaxation and recreation. These include a variety of dining options through its restaurant, a unique Spa, a fully equipped Gym and multiple meeting rooms. Additionally, the resort has multiple outdoor and indoor pools, a private beach and rocky area, water sports activities and diving centre.

Reservations Agent
At Ramla Bay Resort we are looking for enthusiastic individuals who will be responsible for handling booking inquiries, making reservations, and providing exceptional service to our guests, both prior to and during their stay at the Ramla Bay Resort.
Your Day-to-Day:
- Responding to phone calls, emails, and online booking requests
- Providing information about availability, rates, and policies
- Processing reservations, modifications, and cancellations
- Assisting customers with special requests and resolving issues
- Maintaining accurate records in reservation systems
You’re Perfect for This Role If:
- You have excellent communication skills and enjoy assisting customers.
- You are detail-oriented and can accurately manage bookings, reservations, changes, cancellations, special requests.
- You have prior experience in customer service, hospitality, or travel industries
- Are a team player who collaborates well with colleagues to ensure a smooth booking experience.
- Are willing to work flexible hours, including weekends and holidays, as needed
Join us at Ramla Bay Resort, where every day is an opportunity to create memorable experiences for our guests. If you have excellent communication skills, a keen eye for detail, and a passion for hospitality, we’d love to hear from you!
Advertisement published27. February 2025
Application deadlineNo deadline
Language skills
No specific language requirements
Location
Triq Ir-Ramla, Il-Mellieħa MLH 7100, Malta
Type of work
Professions
Job Tags
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