Credit Control and Administration Clerk (MDSL - CCAC 09/24)
M. Demajo (Services) Limited, a subsidiary within the M. Demajo Group, is seeking to recruit a Credit Control & Administration Clerk to assist the Credit Controller and Head of Administration & Debt Collection. The chosen candidate will be responsible to communicate with the debtors so that any outstanding debt is settled, whilst attending the reception and carry out any clerical duties.
The role of the Credit Control & Administration Clerk will include:
• Assisting in debt collection whilst maintaining contact with debtors and following up their
accounts.
• Making outbound calls and handling inbound calls to service accounts.
• Overseeing the mailing of letters to customers to encourage payment of delinquent accounts
and giving information to the Credit Controller to ensure that precaution is taken when selling
to delinquent accounts.
• Co-ordinating with the Credit Controller/Head of Administration & Debt Collection to examine
the possibility of legal action for long overdue accounts.
• Maintaining files, records, and journals to provide a chronology of collection activity for every
overdue debtors account, and provide weekly, monthly and quarterly reports of collection
results.
• Answering telephone enquiries and sort and distribute ay mail/packages to respective
Departments.
• Have excellent verbal and written skills in both Maltese & English.
• Be proficient in using Microsoft Office applications.
• Possess excellent communication skills and customer focus approach.
• Possess an O ’Level standard of education.
Experience in the role will be considered an asset.
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