db San Antonio Hotel + Spa
db San Antonio Hotel + Spa
db San Antonio Hotel + Spa

Front Office Agent

We are currently looking for a Front Office Agent to join our team at db San Antonio Hotel + Spa.

Main tasks and responsibilities
  • The Front Office Agent is responsible for checking-in and checking out guests at the hotel.
  • Manage online, telephone and in-person room reservations.
  • Respond to guests’ issues and complaints in a friendly manner.
  • Promote all Hotel Sales and in-house facilities.
  • Provide good filing system, accurate end of shift hand over.
  • Organize desk and front office reception area.
  • Ensure that all reservations and cancellations are processed efficiently.
  • Report any maintenance, breakage, or cleanliness problems to the relevant manager.
  • To administer the general petty cash system and float in an accurate manner.
Educational and skill requirements
  • Previous experience working as a receptionist in a hotel / busy environment considered to be advantageous.
  • Verbal and written communications skills in English and any other European Language, preferably German, French or Polish.
  • Good time management.
Advertisement created18. April 2024
Application deadlineNo deadline
Location
Triq it-Turisti, San Pawl il-Baħar, Malta
Type of work
Professions
Job Tags