db San Antonio Hotel + Spa
The db San Antonio Hotel + Spa, located at the heart of one of Malta’s popular touristic areas, Qawra, will treat you to an unforgettable 4-star superior All-Inclusive experience. Spectacular views of St Paul's Bay surround its vast grounds that are populated with over 500 Moorish -inspired rooms and suites, a plethora of restaurants and bars offering daily live entertainment as well as fitness, spa and facilities. Its range of multimedia venues also makes this hotel the ideal host for both local and international conferences which it is renowned for.
Front Office Agent
We are currently looking for a Front Office Agent to join our team at db San Antonio Hotel + Spa.
Main tasks and responsibilities
- The Front Office Agent is responsible for checking-in and checking out guests at the hotel.
- Manage online, telephone and in-person room reservations.
- Respond to guests’ issues and complaints in a friendly manner.
- Promote all Hotel Sales and in-house facilities.
- Provide good filing system, accurate end of shift hand over.
- Organize desk and front office reception area.
- Ensure that all reservations and cancellations are processed efficiently.
- Report any maintenance, breakage, or cleanliness problems to the relevant manager.
- To administer the general petty cash system and float in an accurate manner.
Educational and skill requirements
- Previous experience working as a receptionist in a hotel / busy environment considered to be advantageous.
- Verbal and written communications skills in English and any other European Language, preferably German, French or Polish.
- Good time management.
Advertisement created18. April 2024
Application deadlineNo deadline
Location
Triq it-Turisti, San Pawl il-Baħar, Malta
Type of work
Professions
Job Tags
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