db Group Head Office
db Group Head Office
db Group Head Office

Reservations Agent

We are currently looking for a Reservations Agent to join our Reservations Team.

The Job

Apart from the day-to-day, the candidate will trend data to respond to guest and customer enquiries. Monitor customer satisfaction regularly and ensure efficient resolution of all guest inquiries of various hotel services and operations. Ensure bookings are guaranteed and assist to make all room reservations and monitoring all reservations and discounts, cancellations and modifications. Manage all correspondence from guests and ensure response and completion of all guest requests.

Educational and skill requirements
  • Excellent written and verbal communication skills in English and another language preferably Maltese.
  • IT skills including basic knowledge of Microsoft Office.
Advertisement created8. April 2024
Application deadlineNo deadline
Location
Qawra, St Paul's Bay, Malta
Type of work
Professions
Job Tags