Travel Manager

• Portomaso Business Tower, St. Julian's, Malta
• Hybrid work model (after probation)
• Excellent growth opportunities

Our client is a Malta-based company forming a part of the global group, delivering high-impact training, travel, and logistics solutions across Europe, the Middle East, and North Africa.

About the Role

We are seeking an experienced Travel Manager to oversee all travel and logistics operations across the group. This role requires a mix of technical travel expertise, financial accuracy, and people leadership. You will supervise the daily operations, manage travel processes end-to-end, drive service excellence, and support continuous improvement across the organization.
If you thrive in a dynamic environment, enjoy solving challenges, and want to grow within an international group - this is an excellent opportunity.


Key Responsibilities

Leadership & Operations

• Lead daily travel operations and ensure service-level targets
• Supervise and mentor the team

Travel Management

• Manage reservations, ticketing, hotel and chauffeur bookings
• Handle rebookings, amendments, and issue resolution
• Oversee invoicing, refunds, credit notes, and outstanding items
• Ensure compliance with airline rules, fare structures, visa requirements, and IATA regulations
• Act as the Amadeus/GDS point of reference

Financial & Reporting

• Coordinate billing, expenses, and supplier payments
• Prepare accurate IATA, Amadeus, and SAP reports
• Support budgeting and variance analysis for travel spend

Client & Stakeholder Relations

• Liaise with airlines, hotels, and suppliers to negotiate competitive rates
• Communicate travel solutions clearly to internal and external stakeholders

Compliance & Improvement

• Ensure adherence to travel policies and legal requirements
• Identify process improvements and cost-saving opportunities
• Participate in cross-functional logistics, reporting, and training projects

Requirements

• Minimum 5 years in travel operations (ideally, in a senior or supervisory role)
• Proven leadership capability
• Strong proficiency with Amadeus GDS
• Valid IATA certification required
• Strong knowledge of invoicing, refunds, credit notes, and supplier management
• Excellent communication skills in English; Arabic or other languages considered an asset
• Highly organised, detail-oriented, and able to work independently

What Is Offered

• Competitive salary
• Hybrid work model after probation
• Career growth within a reputable international group
• Modern office environment at Portomaso Business Tower
• Collaborative, supportive company culture

If you are a seasoned travel operations professional ready to take ownership of a critical function within a growing international business, we’d love to hear from you.