Hostess

db Group, Malta’s leader in Hospitality & Leisure sector. The group is distinguished and well-established leader in Malta's hospitality and leisure sector, known for its exceptional portfolio and commitment to excellence. Our hospitality portfolio features the renowned db Seabank Resort & Spa and db San Antonio Hotel & Spa, both offering unparalleled experiences and luxurious accommodations. Additionally, we hold development licences and manage outlets for globally recognised brands such as Hard Rock and Starbucks, enhancing our diverse and dynamic offerings. Our culinary ventures are a testament to our dedication to providing exceptional dining experiences. We offer a variety of distinguished restaurants, including Aki, Amami, Nine Lives, Blu Beach, Westreme, Loa, Tora, and Manta, each showcasing unique cuisines and atmospheres.

We are currently looking for Hostess to join our well-known restaurants.

The Job

Responsible for greeting guests and escorting guests to the dining and bar areas.

• Welcome guests to the venue and make sure guests have a positive experience from the moment they arrive till their departure.
• To take names on a waiting list, provide accurate wait times and manage reservations.
• Answers incoming calls and queries concerning the menu and restaurant.
• Greet and seat guests, present menus, communicate menu items, promote dishes listed on menu and inform them on specials.
• Observe tables to keep a track of clean, dirty and occupied tables.
• Ensure knowledge on menu items for both food and beverages items including but not limited to allergies, side dishes and specialties of the day.
• Maintain a climate of friendly cooperation and guest satisfaction.
• Promote positive social media reviews such Trip Advisor, Google and Instagram.
• Maintain a clean reception area. Sweep foyer and front entrance area frequently.
• Perform rotation cleaning duties i.e. deep cleaning of assigned areas in accordance with schedule.
• Clean, organize and stock menus at host area.
• To participate in Training and Development programs offered by the organisation.
• Additional ad hoc duties as directed by Head of Department.
• Other duties as the Employer may deem fit during the Term of the Agreement.
  
  

Job Requirements

• 1 year working experience in high-end restaurants
• Good understanding of how the role contributes to the success of the Restaurant.
• Willing to work on a shift basis and flexibility in working both weekends and public holidays.
  
  

About You

• Verbal and written communications skills in English and any other European Language is an asset.
• Conform to grooming standards.
• Good time management.
• Leadership skills.
• Skills Pass: www.skillspass.org.mt