Training and Quality Co-Ordinator

• Assist the training department when necessary: researching different training modules, and coordinating local and overseas training, including making travel arrangements.
  Monitor the learning status of the company’s employees and ensure that it is kept up to date.
• Assist in the constant upkeeping of the company’s standards as per ISO and franchise requirements.
• Perform internal audits as and when required.
• Design data collection methods and analyse the data gathered and liaise with the management and franchises when necessary.
• Manage the company’s customer communication and feedback received, such as the satisfaction surveys and the customers’ complaints including paperwork and follow-ups.

• Proven knowledge of auditing standards and procedures, laws, rules and regulations.
• Previous experience in a similar role within the Training and/or Quality department.
• High attention to detail and excellent analytical
• Ability to work with minimal supervision
• Strong interpersonal and communication

·         Health Insurance

·         Employee Discounts