Centrecom takes pride in being the Centre of Excellence providing value to our client's business by identifying customised solutions. We are the go-to outsourcing partner offering Contact Centre Services, Back Office Functions, Airline Revenue Accounting, and GSA Services
Ideal Candidates will be rostered within their region and will have the opportunity to work remotely when they are not needed to replace other Agents. This position is based on 40 hours per week and rostered between Monday and Saturday. Roster is issued on a monthly basis.

Centrecom brings together a professional team of personnel that have one sole objective: to deliver service excellence to our client partners and their customers.

A key factor that makes our Centres of Excellence a success is our solid infrastructure, and this includes our investments in innovative solutions, our technology, our skilled workforce, as well as our strong quality assurance regime.

501-1000

Centrecom Ltd

<ul>
<li>This position calls for a responsible and diligent candidate to join our highly motivated and professional team of Front Desk and Contact Centre personnel, who share the same passion for work.</li>
<li>Selected candidates will be scheduled to work from different locations close to their residing area when they are requested to replace other representatives.</li>
<li>You will be offered an incentive allowance plus an attractive performance bonus over and above your annual salary.</li>
<li>This is by far an excellent opportunity for those who enjoy meeting new people every day, and for those who want to start a new path in the customer care industry.</li>
<li>Training will be provided and delivered on a full-time basis during office hours from our head office in Mosta and selected candidates will also receive on-the-job exposure sessions.</li>
</ul>

Main tasks and responsibilities

<ul>
<li>Excellent&nbsp;computer skills, preferably in possession of an ECDL certificate.</li>
<li>Fluency in&nbsp;both&nbsp;Maltese and English, both spoken and written, is a must.</li>
<li>Excellent communication and listening skills.</li>
<li>A can-do attitude and the ability to work on their own initiative with limited supervision.</li>
</ul>

Educational and skill requirements

<ul>
<li>Gym packages included</li>
<li>Staff discounts in over 50 businesses</li>
<li>Mobile schemes</li>
<li>Monthly events</li>
<li>Training and development</li>
<li>Job based on an indefinite basis</li>
<li>Health Insurance</li>
<li>Free on-site parking at our Mosta Head Office</li>
<li>In-house canteen serving different healthy food</li>
</ul>

Job benefits


Centrecom takes pride in being the Centre of Excellence providing value to our client's business by identifying customised solutions. We are the go-to outsourcing partner offering Contact Centre Services, Back Office Functions, Airline Revenue Accounting, and GSA Services

Ideal Candidates will be rostered within their region and will have the opportunity to work remotely when they are not needed to replace other Agents. This position is based on 40 hours per week and rostered between Monday and Saturday. Roster is issued on a monthly basis.

Microsoft Excel

Applications

Microsoft Word

Active

Hybrid Front Desk Agents (Maltese Speaking)

At Centrecom, customer service is more than answering calls&mdash;it's about creating positive experiences that leave a lasting impression.
We're looking for a motivated, friendly, and Maltese-speaking Call Centre Agent to join our growing team. If you enjoy helping people, communicating with confidence, and working in a supportive environment where your career can grow, we'd love to hear from you.
Reporting to the Team Leader, you'll be responsible for handling inbound and outbound customer calls, assisting with enquiries, resolving issues efficiently, and delivering an outstanding customer experience while meeting quality and performance standards.
At Centrecom, we believe our people are our greatest strength. When you join us, you'll become part of a dynamic and supportive team that values collaboration, continuous learning, and career development.
Here's what you can expect:
<ul data-spread="false">
<li>A welcoming and inclusive workplace</li>
<li>Full training and ongoing support</li>
<li>Career development opportunities and internal progression</li>
<li>Performance incentives and bonuses throughout the year</li>
<li>Employee development programmes</li>
<li>Team-building events and recognition initiatives</li>
<li>Unlimited coffee and tea to keep you energised throughout the day</li>
</ul>


At Centrecom, customer service is more than answering calls—it's about creating positive experiences that leave a lasting impression.

We're looking for a motivated, friendly, and Maltese-speaking Call Centre Agent to join our growing team. If you enjoy helping people, communicating with confidence, and working in a supportive environment where your career can grow, we'd love to hear from you.

Reporting to the Team Leader, you'll be responsible for handling inbound and outbound customer calls, assisting with enquiries, resolving issues efficiently, and delivering an outstanding customer experience while meeting quality and performance standards.

At Centrecom, we believe our people are our greatest strength. When you join us, you'll become part of a dynamic and supportive team that values collaboration, continuous learning, and career development.

Here's what you can expect:


 - A welcoming and inclusive workplace

 - Full training and ongoing support

 - Career development opportunities and internal progression

 - Performance incentives and bonuses throughout the year

 - Employee development programmes

 - Team-building events and recognition initiatives

 - Unlimited coffee and tea to keep you energised throughout the day

Apply now and take the first step towards an exciting and rewarding career.

Maltese-Speaking Call Centre Agent (Full-time)

At Centrecom, you're more than just an employee&mdash;you're part of a supportive team that values collaboration, recognition, and personal growth.
Whether you're building your career or looking for your next opportunity, you'll enjoy a workplace where your contribution is recognised, your development is encouraged, and your success is celebrated.
As a Front Desk Representative, you'll be the first point of contact for customers, providing assistance both face-to-face and over the phone while delivering a professional and welcoming experience.
This is a full-time position based on a 40-hour work week, operating on a roster between Monday and Saturday. Successful candidates will be assigned to locations across North, Central, and South Malta, with every effort made to place you at a site close to your residence.


At Centrecom, you're more than just an employee—you're part of a supportive team that values collaboration, recognition, and personal growth.

Whether you're building your career or looking for your next opportunity, you'll enjoy a workplace where your contribution is recognised, your development is encouraged, and your success is celebrated.

As a Front Desk Representative, you'll be the first point of contact for customers, providing assistance both face-to-face and over the phone while delivering a professional and welcoming experience.

This is a full-time position based on a 40-hour work week, operating on a roster between Monday and Saturday. Successful candidates will be assigned to locations across North, Central, and South Malta, with every effort made to place you at a site close to your residence.
Why Join Centrecom?

At Centrecom, we invest in our people because we know they're the driving force behind our success. We offer a supportive workplace where you'll be encouraged to learn, develop, and build a rewarding long-term career.

What We Offer


 - Permanent employment on an indefinite basis.

 - Competitive salary with an incentive allowance and attractive performance bonus.

 - Comprehensive health insurance.

 - Mobile phone schemes.

 - Discounted gym membership packages.

 - Ongoing training and career development opportunities.

 - An in-house canteen serving a variety of healthy meals.

 - Monthly staff events and team activities.

 - Free on-site parking at our Mosta Head Office.

 - Exclusive employee discounts at over 50 partner businesses.
