About this Job
Day to day accounts transactions.

Key Responsibilities
Key responsibilities of the chosen candidate include the following:
<ul>
<li>Issue bills to patients on a timely basis&nbsp;(both insured in-patients and outpatients, as well as self-pay in-patients).</li>
<li>Correspondence with local and foreign companies covering the patients&rsquo; expenses may be necessary.</li>
<li>Other day-to-day accounting duties to support the Financial Controller of the Company.</li>
</ul>

Required attributes, skills and experience
<ul>
<li>A positive can-do attitude and self-motivated</li>
<li>Ability to listen and learn quickly</li>
<li>Ability to work under pressure and meet set deadlines</li>
<li>Ability to work in a team environment</li>
<li>Basic knowledge of Microsoft Office applications, especially Microsoft Excel and Word</li>
<li>Organised, responsible with an excellent eye for detail and possess analytical skills</li>
<li>Good communication skills</li>
</ul>

Qualifications
Basic knowledge in accounting would be considered as an asset (O level or similar).

The leading name in private healthcare in Malta.

At Saint James Hospital Group, we have over 25 years of experience in the healthcare sector. We have earned a reputation for excellence and innovation, backed by the latest state-of-the-art technology and staffed by highly-qualified professional personnel.

We are the natural choice when seeking private medical treatment, not simply because we have the experience to meet your expectations, but also because we house the very best in modern technology – and the island’s most renowned consultants and health professionals.

Our Mission:

To constantly deliver high-quality healthcare services within the community, in a safe and caring environment backed by modern technology and skilled professional staff.

Our Vision:

To continually improve our services and facilities by investing in the latest technology, employing the highest level of medical specialists and maintaining a dynamic and motivated workforce which has become the flagship of our group.

Core Values:

Passion for excellence
Mutual Respect
Personal Responsibility
Teamwork

Saint James Hospital


About this Job

Day to day accounts transactions.



Key Responsibilities

Key responsibilities of the chosen candidate include the following:


 - Issue bills to patients on a timely basis
(both insured in-patients and outpatients, as well as self-pay in-patients).

 - Correspondence with local and foreign companies covering the patients’ expenses may be necessary.

 - Other day-to-day accounting duties to support the Financial Controller of the Company.




Required attributes, skills and experience


 - A positive can-do attitude and self-motivated

 - Ability to listen and learn quickly

 - Ability to work under pressure and meet set deadlines

 - Ability to work in a team environment

 - Basic knowledge of Microsoft Office applications, especially Microsoft Excel and Word

 - Organised, responsible with an excellent eye for detail and possess analytical skills

 - Good communication skills




Qualifications

Basic knowledge in accounting would be considered as an asset (O level or similar).

Microsoft CRM

Programming environments

Microsoft Excel

Applications

Microsoft Word

Billing

Accounting

Phone communication

General

Email communication

Team work

Active

Billings Officer (30 hours weekly)

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth. 
Roles &amp; Responsibilities:
In this nursing role, you will prepare the operating room for the patient, setting up the tools and making sure the field is sterile. It is the duty of the scrub nurse to assist the surgical team by donning sterile masks, gloves and gowns as well as aid the physician by passing instruments during surgery. It is essential to maintain a high standard of nursing care. The role should be carried out in professional manner and in accordance with St James Hospital protocols and consultants&rsquo; preferences.
<ul>
<li>Ensuring all necessary equipment is available for surgical procedures prior to surgery and to ensure the theatre and its areas are maintained to the required standard before, during and after surgery. It is imperative that a sterile environment is always maintained.</li>
<li>Other responsibilities include ensuring adequate levels of stock are maintained within theatre and to complete all swab checks and instrument checks in accordance with the company policy.</li>
<li>Assisting the surgeon by taking on the surgical procedures of draping instrumentation and any requirements that are expected within the role and taking part and enforcing World Health Organisation&rsquo;s &lsquo;Safe Surgical Checklist&rsquo; will be expected.</li>
<li>Providing a clear and concise pre/post operation handover from Ward/Recovery Nurse is expected to ensure a smooth transition for the patient and ensuring medical staff orders are correctly interpreted and carried out. </li>
</ul>
Required Knowledge, Abilities &amp; Skills:
<ul>
<li>Recognised degree in nursing</li>
<li>Current licensure as a registered nurse with the Nurse and Midwifery Council of Malta</li>
<li>Extensive knowledge of nursing care methods and procedures</li>
<li>Knowledge of emergency care</li>
<li>Ability to effectively communicate with patients, families and all medical and hospital staff</li>
<li>A team player with effective communication and interpersonal skills</li>
<li>Be responsible and compassionate</li>
<li>Possess excellent communication skills</li>
<li>Computer literate</li>
<li>Good time management</li>
<li>Excellent organisation skills</li>
<li>Professional and friendly attitude.</li>
</ul>
It is essential that the Theatre Scrub Nurse remains up to date on nursing trends and techniques whilst abiding by the company policies and protocols. It will be necessary to work in either Sliema or Zejtun as and when required whilst consistently adhering to the company&rsquo;s health and safety policy. In addition, it will be expected that the Theatre Scrub Nurse will carry out other departmental duties as required and when requested by his/her immediate supervisor, including any other duties that may be required by the company from time to time. 
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology </li>
</ul>
Join us for exceptional benefits and a positive work culture.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.



Roles &amp; Responsibilities:

In this nursing role, you will prepare the operating room for the patient, setting up the tools and making sure the field is sterile. It is the duty of the scrub nurse to assist the surgical team by donning sterile masks, gloves and gowns as well as aid the physician by passing instruments during surgery. It is essential to maintain a high standard of nursing care. The role should be carried out in professional manner and in accordance with St James Hospital protocols and consultants’ preferences.


 - Ensuring all necessary equipment is available for surgical procedures prior to surgery and to ensure the theatre and its areas are maintained to the required standard before, during and after surgery. It is imperative that a sterile environment is always maintained.

 - Other responsibilities include ensuring adequate levels of stock are maintained within theatre and to complete all swab checks and instrument checks in accordance with the company policy.

 - Assisting the surgeon by taking on the surgical procedures of draping instrumentation and any requirements that are expected within the role and taking part and enforcing World Health Organisation’s ‘Safe Surgical Checklist’ will be expected.

 - Providing a clear and concise pre/post operation handover from Ward/Recovery Nurse is expected to ensure a smooth transition for the patient and ensuring medical staff orders are correctly interpreted and carried out.




Required Knowledge, Abilities &amp; Skills:


 - Recognised degree in nursing

 - Current licensure as a registered nurse with the Nurse and Midwifery Council of Malta

 - Extensive knowledge of nursing care methods and procedures

 - Knowledge of emergency care

 - Ability to effectively communicate with patients, families and all medical and hospital staff

 - A team player with effective communication and interpersonal skills

 - Be responsible and compassionate

 - Possess excellent communication skills

 - Computer literate

 - Good time management

 - Excellent organisation skills

 - Professional and friendly attitude.


It is essential that the Theatre Scrub Nurse remains up to date on nursing trends and techniques whilst abiding by the company policies and protocols. It will be necessary to work in either Sliema or Zejtun as and when required whilst consistently adhering to the company’s health and safety policy. In addition, it will be expected that the Theatre Scrub Nurse will carry out other departmental duties as required and when requested by his/her immediate supervisor, including any other duties that may be required by the company from time to time.



What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology




Join us for exceptional benefits and a positive work culture.

Orthopaedic Scrub Nurse

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth. 
Key Tasks &amp; Responsibilities
Restoring health by providing hospital services, including:
<ul>
<li>Urgent medical services, such as resuscitation, stabilisation, assessment and diagnosis, treatment and referral, as necessary.</li>
<li>Assessing the urgency and severity of presenting problems through taking patient medical history, examination and investigation, as necessary.</li>
<li>Recommending and, where appropriate, undertaking treatment options and carrying out/referring for appropriate interventions and procedures, counselling, psychological interventions, advising and education.</li>
<li>Referring for diagnostic, therapeutic and support services, as required; referrals within Saint James Hospital should be encouraged, where feasible.</li>
<li>Reviewing, at least once daily, all ward patients, as well as carrying outward medical duties, in close liaison with the patient&rsquo;s consultant.</li>
</ul>
Maintaining health by providing timely clinical and culturally appropriate health services through:
<ul>
<li>ongoing health and development assessment and advice.</li>
<li>appropriate health and development assessment and advice.</li>
<li>appropriate evidence-based screening, risk assessment and early detection of illness, disease, and disability.</li>
<li>interventions to assist patients to reduce or change risky and harmful lifestyle behaviour.</li>
<li>Working with public health providers in the prevention and control of communicable diseases and reporting to relevant public health authorities.</li>
<li>Ongoing care and support for people with chronic and terminal conditions to reduce deterioration, increase independence and reduce suffering linking, where relevant, with appropriate service providers.</li>
</ul>
Improving health by:
<ul>
<li>developing collaborative working relationships with the GP community health services, as well as other hospitals and clinics.</li>
<li>advocating health promotion, linking to programmes developed by Public Health.</li>
<li>providing health education, counselling, and information on how to improve health and prevent disease, including interventions or treatments that treat relevant risk factors. </li>
</ul>
Qualifications &amp; Essential Qualities
<ul>
<li>Registration with the Malta Medical Council.</li>
<li>Demonstrated oral and written communication skills.</li>
<li>Ability to exercise independent judgement in performing duties.</li>
<li>Ability to work under pressure together with a high level of initiative and self-motivation.</li>
<li>Ability to work accurately and diligently.</li>
<li>Excellent communication skills.</li>
<li>Organisation skills.</li>
<li>Demonstrated commitment to continuing education and maintenance of professional competence.</li>
<li>Ability to contribute to, and work as part of, the healthcare team at departmental and organisation levels. </li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology </li>
</ul>
Join us for exceptional benefits and a positive work culture.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.



Key Tasks &amp; Responsibilities

Restoring health by providing hospital services, including:


 - Urgent medical services, such as resuscitation, stabilisation, assessment and diagnosis, treatment and referral, as necessary.

 - Assessing the urgency and severity of presenting problems through taking patient medical history, examination and investigation, as necessary.

 - Recommending and, where appropriate, undertaking treatment options and carrying out/referring for appropriate interventions and procedures, counselling, psychological interventions, advising and education.

 - Referring for diagnostic, therapeutic and support services, as required; referrals within Saint James Hospital should be encouraged, where feasible.

 - Reviewing, at least once daily, all ward patients, as well as carrying outward medical duties, in close liaison with the patient’s consultant.


Maintaining health by providing timely clinical and culturally appropriate health services through:


 - ongoing health and development assessment and advice.

 - appropriate health and development assessment and advice.

 - appropriate evidence-based screening, risk assessment and early detection of illness, disease, and disability.

 - interventions to assist patients to reduce or change risky and harmful lifestyle behaviour.

 - Working with public health providers in the prevention and control of communicable diseases and reporting to relevant public health authorities.

 - Ongoing care and support for people with chronic and terminal conditions to reduce deterioration, increase independence and reduce suffering linking, where relevant, with appropriate service providers.


Improving health by:


 - developing collaborative working relationships with the GP community health services, as well as other hospitals and clinics.

 - advocating health promotion, linking to programmes developed by Public Health.

 - providing health education, counselling, and information on how to improve health and prevent disease, including interventions or treatments that treat relevant risk factors.




Qualifications &amp; Essential Qualities


 - Registration with the Malta Medical Council.

 - Demonstrated oral and written communication skills.

 - Ability to exercise independent judgement in performing duties.

 - Ability to work under pressure together with a high level of initiative and self-motivation.

 - Ability to work accurately and diligently.

 - Excellent communication skills.

 - Organisation skills.

 - Demonstrated commitment to continuing education and maintenance of professional competence.

 - Ability to contribute to, and work as part of, the healthcare team at departmental and organisation levels.




What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology




Join us for exceptional benefits and a positive work culture.

ER Doctor

About this Job
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.

Key Responsibilities
Clinical Services
Restoring health by providing hospital services, including:
<ul>
<li>Urgent medical services, such as resuscitation, stabilisation, assessment and diagnosis, treatment and referral, as necessary.</li>
<li>Assessing the urgency and severity of presenting problems through taking patient medical history, examination and investigation, as necessary.</li>
<li>Recommending and, where appropriate, undertaking treatment options and carrying out/referring for appropriate interventions and procedures, including but not limited to prescribing, minor surgery and other general practice procedures, counselling, psychological interventions, advising and education.</li>
<li>Supporting the resident medical officer (RMO) covering hospital wards</li>
</ul>

Maintaining health by providing timely clinical and culturally appropriate health services through:
<ul>
<li>Ongoing health and development assessment and advice.</li>
<li>Appropriate health and development assessment and advice.</li>
<li>Appropriate evidence-based screening, risk assessment and early detection of illness, disease and disability.</li>
<li>&nbsp;Interventions to assist patients to reduce or change risky and harmful lifestyle behaviour.</li>
<li>Working with public health providers in the prevention and control of communicable diseases, and reporting to relevant public health authorities.</li>
<li>Ongoing care and support for people with chronic and terminal conditions to reduce deterioration, increase independence and reduce suffering linking, where relevant, with appropriate service providers.</li>
</ul>

Improving health by:
<ul>
<li>Developing collaborative working relationships with the GP community health services, as well as other hospitals and clinics.</li>
<li>Advocating health promotion, linking to programmes developed by Public Health.</li>
<li>Providing health education, counselling and information on how to improve health and prevent disease, including interventions or treatments that treat relevant risk factors.</li>
</ul>

Administrative Duties
<ul>
<li>Regular catch-up meetings with the Principal Medical Officer (PMO).</li>
<li>Ensuring that everything is up-to-date with all hospital policies and guidelines.</li>
<li>Participating actively in Committees, as required.</li>
<li>Becoming proficient in the use of the Hospital Information System and keeping updated with the latest changes and ensuring that the system is properly used.</li>
<li>Assisting the PMO in formulating new Hospital protocols and in updating existing ones.</li>
</ul>

Communication
<ul>
<li>Ensuring that professional liaison with other health professionals is maintained.</li>
<li>Updating referrers on changes in their patients&rsquo; statuses in a timely manner, as often, delay or hesitation may compromise patient safety.</li>
<li>Ensuring proper and timely handovers.</li>
<li>Maintaining ongoing communication between staff across the local clinical sites.</li>
</ul>

Quality
<ul>
<li>All patient consultations/visits must be accurately recorded on the Hospital Information System during or immediately after the actual consultation/visit.</li>
<li>Regular (minimum once a year) performance reviews of all full time specialists carried out with the Medical Director.</li>
<li>Continuing Medical Education</li>
<li>Ongoing CME needs to be maintained; this is supported by special concessions from the HR Department.</li>
<li>ALS and EPLS/APLS provider certification need to be up-to-date.</li>
<li>Initiation of and participation in clinical audit is highly recommended.</li>
</ul>

Education
<ul>
<li>Participating in an education programme for RMOs; including talks, journal club meetings as well as informal discussions.</li>
<li>Organising in-house refresher courses for doctors and nurses.</li>
</ul>

Compliance
<ul>
<li>Total confidentiality and privacy of patients should be ensured and maintained, at all times.</li>
<li>Comply with established health and safety policies with regards to handling of instruments, storage of drugs and disposal of sharps and other potentially dangerous equipment or substances.</li>
</ul>


About this Job

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.



Key Responsibilities

Clinical Services

Restoring health by providing hospital services, including:


 - Urgent medical services, such as resuscitation, stabilisation, assessment and diagnosis, treatment and referral, as necessary.

 - Assessing the urgency and severity of presenting problems through taking patient medical history, examination and investigation, as necessary.

 - Recommending and, where appropriate, undertaking treatment options and carrying out/referring for appropriate interventions and procedures, including but not limited to prescribing, minor surgery and other general practice procedures, counselling, psychological interventions, advising and education.

 - Supporting the resident medical officer (RMO) covering hospital wards




Maintaining health by providing timely clinical and culturally appropriate health services through:


 - Ongoing health and development assessment and advice.

 - Appropriate health and development assessment and advice.

 - Appropriate evidence-based screening, risk assessment and early detection of illness, disease and disability.

 - 
Interventions to assist patients to reduce or change risky and harmful lifestyle behaviour.

 - Working with public health providers in the prevention and control of communicable diseases, and reporting to relevant public health authorities.

 - Ongoing care and support for people with chronic and terminal conditions to reduce deterioration, increase independence and reduce suffering linking, where relevant, with appropriate service providers.




Improving health by:


 - Developing collaborative working relationships with the GP community health services, as well as other hospitals and clinics.

 - Advocating health promotion, linking to programmes developed by Public Health.

 - Providing health education, counselling and information on how to improve health and prevent disease, including interventions or treatments that treat relevant risk factors.




Administrative Duties


 - Regular catch-up meetings with the Principal Medical Officer (PMO).

 - Ensuring that everything is up-to-date with all hospital policies and guidelines.

 - Participating actively in Committees, as required.

 - Becoming proficient in the use of the Hospital Information System and keeping updated with the latest changes and ensuring that the system is properly used.

 - Assisting the PMO in formulating new Hospital protocols and in updating existing ones.




Communication


 - Ensuring that professional liaison with other health professionals is maintained.

 - Updating referrers on changes in their patients’ statuses in a timely manner, as often, delay or hesitation may compromise patient safety.

 - Ensuring proper and timely handovers.

 - Maintaining ongoing communication between staff across the local clinical sites.




Quality


 - All patient consultations/visits must be accurately recorded on the Hospital Information System during or immediately after the actual consultation/visit.

 - Regular (minimum once a year) performance reviews of all full time specialists carried out with the Medical Director.

 - Continuing Medical Education

 - Ongoing CME needs to be maintained; this is supported by special concessions from the HR Department.

 - ALS and EPLS/APLS provider certification need to be up-to-date.

 - Initiation of and participation in clinical audit is highly recommended.




Education


 - Participating in an education programme for RMOs; including talks, journal club meetings as well as informal discussions.

 - Organising in-house refresher courses for doctors and nurses.




Compliance


 - Total confidentiality and privacy of patients should be ensured and maintained, at all times.

 - Comply with established health and safety policies with regards to handling of instruments, storage of drugs and disposal of sharps and other potentially dangerous equipment or substances.


ER Specialist

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth. 
Job Summary:
As a Receptionist, you will provide exceptional customer service, handle patient payments and invoicing, maintain accurate records, and assist with various departmental tasks as needed. 
Responsibilities
<ul>
<li>Creating a &ldquo;real sense of welcome and best wishes on departure&rdquo; with all patients, their families, visitors and consultants, by greeting customers in a friendly, and professional manner at all times.</li>
<li>Being familiar with all tariffs and being responsible for patient invoicing, payments and disbursement.</li>
<li>Receiving payments for miscellaneous services and other associated hospital billings.</li>
<li>Monitoring the &ldquo;Today Patient List&rdquo; daily and referring for collection any unpaid bills for that day.</li>
<li>Ensuring agent cash float is reconciled on completion of each shift and deposited accordingly.</li>
<li>Accurately registering all patients arriving for appointments on the hospital information system, or ensuring that the details are accurately registered, checking for any notifications of previous visits and following up accordingly, and updating details as necessary.</li>
<li>Answering and screening all incoming telephone calls and actioning or re-directing appropriately.</li>
<li>Maintaining and recording/logging patient notifications and messages in an organised manner, for future handover, as appropriate.</li>
<li>Carrying out other departmental duties at a high standard when requested by Team Leader/ Manager or by the Company, from time to time.</li>
<li>Ensuring that the Customer Care Agent job description is executed daily in practice.</li>
<li>Thanking clients and visitors for using our services and asking whether they are satisfied with the services received and patient care offered by the hospital.The feedback received (negative/positive) should then be communicated directly to the team leader or department manager. </li>
</ul>
Qualifications
<ul>
<li>Multi-tasking.</li>
<li>Excellent telephone manner and communication skills, both interdepartmental and intra departmental.</li>
<li>Able to prioritise.</li>
<li>Time management skills.</li>
<li>Excellent organisation skills.</li>
<li>Sharp eye for and attention to detail.</li>
<li>Be professional at all times.</li>
<li>Able to work under pressure.</li>
<li>Proficient in the use of Microsoft processes. </li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology </li>
</ul>
Join us for exceptional benefits and a positive work culture.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.



Job Summary:

As a Receptionist, you will provide exceptional customer service, handle patient payments and invoicing, maintain accurate records, and assist with various departmental tasks as needed.



Responsibilities


 - Creating a “real sense of welcome and best wishes on departure” with all patients, their families, visitors and consultants, by greeting customers in a friendly, and professional manner at all times.

 - Being familiar with all tariffs and being responsible for patient invoicing, payments and disbursement.

 - Receiving payments for miscellaneous services and other associated hospital billings.

 - Monitoring the “Today Patient List” daily and referring for collection any unpaid bills for that day.

 - Ensuring agent cash float is reconciled on completion of each shift and deposited accordingly.

 - Accurately registering all patients arriving for appointments on the hospital information system, or ensuring that the details are accurately registered, checking for any notifications of previous visits and following up accordingly, and updating details as necessary.

 - Answering and screening all incoming telephone calls and actioning or re-directing appropriately.

 - Maintaining and recording/logging patient notifications and messages in an organised manner, for future handover, as appropriate.

 - Carrying out other departmental duties at a high standard when requested by Team Leader/ Manager or by the Company, from time to time.

 - Ensuring that the Customer Care Agent job description is executed daily in practice.

 - Thanking clients and visitors for using our services and asking whether they are satisfied with the services received and patient care offered by the hospital.The feedback received (negative/positive) should then be communicated directly to the team leader or department manager.




Qualifications


 - Multi-tasking.

 - Excellent telephone manner and communication skills, both interdepartmental and intra departmental.

 - Able to prioritise.

 - Time management skills.

 - Excellent organisation skills.

 - Sharp eye for and attention to detail.

 - Be professional at all times.

 - Able to work under pressure.

 - Proficient in the use of Microsoft processes.




What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology




Join us for exceptional benefits and a positive work culture.

 Receptionist - Burmarrad

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth. 
What You&rsquo;ll Do
As a front liner, the Contact Centre Agent is the first person with whom clients, patients and fellow employees are likely to speak with over the phone. The Contact Centre Agent must be positive, helpful, and professional with patients, specialists, and colleagues alike. 
Responsibilities
<ul>
<li>Handling incoming calls from patients/relatives/companies/doctors and staff (internal) and answering queries to the best of their ability.</li>
<li>Booking appointments as per doctor&rsquo;s/clinic requirements.</li>
<li>Scheduling appointments, as necessary.</li>
<li>Contacting patients for appointments/Radiology referrals.</li>
<li>Handling all email enquiries.</li>
<li>Booking appointments received through the Doctor&rsquo;s Request Form on the Company&rsquo;s Website.</li>
<li>Booking Medicals and Health Screening Packages.</li>
<li>Liaising with respective technicians and booking Holters, BPM and EMGs as per the technician&rsquo;s instructions.</li>
<li>Checking clinics to make sure all bookings are in order (i.e., time allocation, confirmation of Direct Settlements, allocation of correct Radiologist&hellip;).</li>
<li>Verifying and updating all non-clinical information on the patient&rsquo;s record.</li>
<li>Answering and/or distributing e-mails to the respective departments in a professional and timely manner.</li>
<li>Transferring calls to the respective departments.</li>
<li>Escalating complaints to the management as per company policy and re-assuring patients that these will be handled accordingly.</li>
<li>Liaising with Doctors and other departments as necessary to provide the most efficient service as possible.</li>
<li>Arranging Doctors&rsquo; clinics with appointments in a consecutive manner and readily contact patients from the waiting lists should there be any cancellations.</li>
<li>Rescheduling postponed or cancelled clinics/appointments, as necessary.</li>
<li>Updating Doctor&rsquo;s Timetable on Website.</li>
<li>Liaising with Companies, as well as Foreign and Local insurance companies to obtain Guarantees of Payment (GOPs) or approval of Direct Settlements for Radiology Investigations and/or Consultations as necessary.</li>
<li>Carrying out other departmental duties as required and when requested by his/her immediate supervisor, including any other duties that may be required by the Company from time to time. </li>
</ul>
Qualifications
<ul>
<li>Ability to handle multiple tasks efficiently.</li>
<li>Adaptable and flexible in various situations.</li>
<li>Shows understanding and compassion.</li>
<li>Strong interpersonal and communication skills.</li>
<li>Puts customers at the forefront.</li>
<li>Skilled in task prioritization.</li>
<li>Manages time effectively.</li>
<li>Pays great attention to detail.</li>
<li>Maintains professionalism consistently.</li>
<li>Works well under pressure.</li>
<li>Proficient in Microsoft Office Tools.</li>
<li>Excellent written and spoken skills in Maltese and English. </li>
</ul>
What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology </li>
</ul>
Join us for exceptional benefits and a positive work culture.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.



What You’ll Do

As a front liner, the Contact Centre Agent is the first person with whom clients, patients and fellow employees are likely to speak with over the phone. The Contact Centre Agent must be positive, helpful, and professional with patients, specialists, and colleagues alike.



Responsibilities


 - Handling incoming calls from patients/relatives/companies/doctors and staff (internal) and answering queries to the best of their ability.

 - Booking appointments as per doctor’s/clinic requirements.

 - Scheduling appointments, as necessary.

 - Contacting patients for appointments/Radiology referrals.

 - Handling all email enquiries.

 - Booking appointments received through the Doctor’s Request Form on the Company’s Website.

 - Booking Medicals and Health Screening Packages.

 - Liaising with respective technicians and booking Holters, BPM and EMGs as per the technician’s instructions.

 - Checking clinics to make sure all bookings are in order (i.e., time allocation, confirmation of Direct Settlements, allocation of correct Radiologist…).

 - Verifying and updating all non-clinical information on the patient’s record.

 - Answering and/or distributing e-mails to the respective departments in a professional and timely manner.

 - Transferring calls to the respective departments.

 - Escalating complaints to the management as per company policy and re-assuring patients that these will be handled accordingly.

 - Liaising with Doctors and other departments as necessary to provide the most efficient service as possible.

 - Arranging Doctors’ clinics with appointments in a consecutive manner and readily contact patients from the waiting lists should there be any cancellations.

 - Rescheduling postponed or cancelled clinics/appointments, as necessary.

 - Updating Doctor’s Timetable on Website.

 - Liaising with Companies, as well as Foreign and Local insurance companies to obtain Guarantees of Payment (GOPs) or approval of Direct Settlements for Radiology Investigations and/or Consultations as necessary.

 - Carrying out other departmental duties as required and when requested by his/her immediate supervisor, including any other duties that may be required by the Company from time to time.




Qualifications


 - Ability to handle multiple tasks efficiently.

 - Adaptable and flexible in various situations.

 - Shows understanding and compassion.

 - Strong interpersonal and communication skills.

 - Puts customers at the forefront.

 - Skilled in task prioritization.

 - Manages time effectively.

 - Pays great attention to detail.

 - Maintains professionalism consistently.

 - Works well under pressure.

 - Proficient in Microsoft Office Tools.

 - Excellent written and spoken skills in Maltese and English.




What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology




Join us for exceptional benefits and a positive work culture.

Contact Centre Agent

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.

Key Tasks &amp; Responsibilities
Restoring health by providing hospital services, including:
<ul>
<li>Urgent medical services, such as resuscitation, stabilisation, assessment and diagnosis, treatment and referral, as necessary.</li>
<li>Assessing the urgency and severity of presenting problems through taking patient medical history, examination and investigation, as necessary.</li>
<li>Recommending and, where appropriate, undertaking treatment options and carrying out/referring for appropriate interventions and procedures, counselling, psychological interventions, advising and education.</li>
<li>Referring for diagnostic, therapeutic and support services, as required; referrals within Saint James Hospital should be encouraged, where feasible.</li>
<li>Reviewing, at least once daily, all ward patients, as well as carrying outward medical duties, in close liaison with the patient&rsquo;s consultant.</li>
</ul>

Maintaining health by providing timely clinical and culturally appropriate health services through:
<ul>
<li>Ongoing health and development assessment and advice.</li>
<li>Appropriate health and development assessment and advice.</li>
<li>Appropriate evidence-based screening, risk assessment and early detection of illness, disease, and disability.</li>
<li>Interventions to assist patients to reduce or change risky and harmful lifestyle behaviour.</li>
<li>Working with public health providers in the prevention and control of communicable diseases and reporting to relevant public health authorities.</li>
<li>Ongoing care and support for people with chronic and terminal conditions to reduce deterioration, increase independence and reduce suffering, linking, where relevant, with appropriate service providers.</li>
</ul>

Improving health by:
<ul>
<li>Developing collaborative working relationships with the GP community health services, as well as other hospitals and clinics.</li>
<li>Advocating health promotion, linking to programmes developed by Public Health.</li>
<li>Providing health education, counselling, and information on how to improve health and prevent disease, including interventions or treatments that treat relevant risk factors.</li>
</ul>

Qualifications &amp; Essential Qualities
<ul>
<li>Registration with the Malta Medical Council.</li>
<li>Demonstrated oral and written communication skills.</li>
<li>Ability to exercise independent judgement in performing duties.</li>
<li>Ability to work under pressure together with a high level of initiative and self-motivation.</li>
<li>Ability to work accurately and diligently.</li>
<li>Excellent communication skills.</li>
<li>Organisation skills.</li>
<li>Demonstrated commitment to continuing education and maintenance of professional competence.</li>
<li>Ability to contribute to, and work as part of, the healthcare team at departmental and organisation levels.</li>
</ul>

What&rsquo;s in it for you
<ul>
<li>Internal training programs and skill development initiatives</li>
<li>Support with training and professional development</li>
<li>Employee referral bonus incentive</li>
<li>Complimentary daily Lunch</li>
<li>Staff and family discounts on hospital services and fees</li>
<li>Staff Discounts on products and services from our subsidiaries</li>
<li>State-of-the-art equipment and technology</li>
</ul>

Join us for exceptional benefits and a positive work culture.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.



Key Tasks &amp; Responsibilities

Restoring health by providing hospital services, including:


 - Urgent medical services, such as resuscitation, stabilisation, assessment and diagnosis, treatment and referral, as necessary.

 - Assessing the urgency and severity of presenting problems through taking patient medical history, examination and investigation, as necessary.

 - Recommending and, where appropriate, undertaking treatment options and carrying out/referring for appropriate interventions and procedures, counselling, psychological interventions, advising and education.

 - Referring for diagnostic, therapeutic and support services, as required; referrals within Saint James Hospital should be encouraged, where feasible.

 - Reviewing, at least once daily, all ward patients, as well as carrying outward medical duties, in close liaison with the patient’s consultant.




Maintaining health by providing timely clinical and culturally appropriate health services through:


 - Ongoing health and development assessment and advice.

 - Appropriate health and development assessment and advice.

 - Appropriate evidence-based screening, risk assessment and early detection of illness, disease, and disability.

 - Interventions to assist patients to reduce or change risky and harmful lifestyle behaviour.

 - Working with public health providers in the prevention and control of communicable diseases and reporting to relevant public health authorities.

 - Ongoing care and support for people with chronic and terminal conditions to reduce deterioration, increase independence and reduce suffering, linking, where relevant, with appropriate service providers.




Improving health by:


 - Developing collaborative working relationships with the GP community health services, as well as other hospitals and clinics.

 - Advocating health promotion, linking to programmes developed by Public Health.

 - Providing health education, counselling, and information on how to improve health and prevent disease, including interventions or treatments that treat relevant risk factors.




Qualifications &amp; Essential Qualities


 - Registration with the Malta Medical Council.

 - Demonstrated oral and written communication skills.

 - Ability to exercise independent judgement in performing duties.

 - Ability to work under pressure together with a high level of initiative and self-motivation.

 - Ability to work accurately and diligently.

 - Excellent communication skills.

 - Organisation skills.

 - Demonstrated commitment to continuing education and maintenance of professional competence.

 - Ability to contribute to, and work as part of, the healthcare team at departmental and organisation levels.




What’s in it for you


 - Internal training programs and skill development initiatives

 - Support with training and professional development

 - Employee referral bonus incentive

 - Complimentary daily Lunch

 - Staff and family discounts on hospital services and fees

 - Staff Discounts on products and services from our subsidiaries

 - State-of-the-art equipment and technology




Join us for exceptional benefits and a positive work culture.

ER Doctor (Part Time Casual)

About Us
At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.

Job Summary:
As a Customer Care Agent, you will provide exceptional customer service, handle patient payments and invoicing, maintain accurate records, and assist with various departmental tasks as needed.


About Us

At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.



Job Summary:

As a Customer Care Agent, you will provide exceptional customer service, handle patient payments and invoicing, maintain accurate records, and assist with various departmental tasks as needed.

Receptionist - Sliema

About This Job
Job Summary
The kitchen host&rsquo;s main duties are to provide an excellent catering service to the patients, deliver menus and take orders from patients, communicating to the kitchen team what has been ordered/requested by the patient and serve the patients.

Key roles and responsibilities
<ul>
<li>Keeps the patients as comfortable and at home as possible.&nbsp;</li>
<li>Acts as an intermediary between the kitchen and patients.&nbsp;</li>
<li>Assists in clearing plates, cups, and other items from patients' rooms.&nbsp;</li>
<li>Keeps all shelves and refrigerators neat, tidy, and organized.&nbsp;</li>
<li>Completes and monitors all records and paperwork in accordance with the H.A.C.C.P. system.&nbsp;</li>
<li>Presents menus to patients and takes their meal orders.&nbsp;</li>
<li>Cleans and wipes all trolleys and work areas used by hosts.&nbsp;</li>
<li>Ensures food is served at the correct temperature.&nbsp;</li>
</ul>

Skills required
<ul>
<li>Ability to work fast and tidy.&nbsp;</li>
<li>Well&nbsp;organised.&nbsp;</li>
<li>Strong ability to work independently and as part of a team.&nbsp;</li>
<li>Works to a high standard of personal hygiene and cleanliness&nbsp;at all times.&nbsp;</li>
<li>Ability to follow instructions, take phone calls, and relay messages.&nbsp;</li>
<li>Excellent communication skills.&nbsp;</li>
<li>Problem-solving abilities.&nbsp;</li>
<li>Always look smart and with a smile on your face.&nbsp;</li>
</ul>

Ability to Operate the Following Equipment
<ul>
<li>Operate food service and meal distribution trolleys.&nbsp;</li>
<li>Use hot cupboards to&nbsp;maintain&nbsp;food at the required temperature.&nbsp;</li>
<li>Handle crockery, cutlery, and catering utensils safely and hygienically.&nbsp;</li>
<li>Process and manage patient menus and meal requests.&nbsp;</li>
<li>Use telephones and communication systems to liaise with patients, nursing staff, and colleagues.&nbsp;</li>
</ul>


About This Job

Job Summary

The kitchen host’s main duties are to provide an excellent catering service to the patients, deliver menus and take orders from patients, communicating to the kitchen team what has been ordered/requested by the patient and serve the patients.



Key roles and responsibilities


 - Keeps the patients as comfortable and at home as possible.


 - Acts as an intermediary between the kitchen and patients.


 - Assists in clearing plates, cups, and other items from patients' rooms.


 - Keeps all shelves and refrigerators neat, tidy, and organized.


 - Completes and monitors all records and paperwork in accordance with the H.A.C.C.P. system.


 - Presents menus to patients and takes their meal orders.


 - Cleans and wipes all trolleys and work areas used by hosts.


 - Ensures food is served at the correct temperature.





Skills required


 - Ability to work fast and tidy.


 - Well
organised.


 - Strong ability to work independently and as part of a team.


 - Works to a high standard of personal hygiene and cleanliness
at all times.


 - Ability to follow instructions, take phone calls, and relay messages.


 - Excellent communication skills.


 - Problem-solving abilities.


 - Always look smart and with a smile on your face.





Ability to Operate the Following Equipment


 - Operate food service and meal distribution trolleys.


 - Use hot cupboards to
maintain
food at the required temperature.


 - Handle crockery, cutlery, and catering utensils safely and hygienically.


 - Process and manage patient menus and meal requests.


 - Use telephones and communication systems to liaise with patients, nursing staff, and colleagues.

