Shipping Administrator

Key Responsibilities

• Department Administration: Carry out a range of clerical and administrative tasks to support the efficient running of the maritime services department.
• Crew Documentation: Assist with checking submissions relating to crew members, ensuring that the required supporting records, certificates and information are in place.
• Maritime Documentation: Support the processing of documentation associated with seafarers, including requests relating to STCW endorsements and seafarers’ books.
• Authority and Client Coordination: Communicate with Transport Malta, clients and crewing agencies regarding applications, documentation requirements and outstanding matters, following up as necessary to keep processes moving.
• Billing and Payments: Prepare invoices connected with relevant services and follow up on outstanding payments when required.

Qualifications, Skills and Attributes

• Education: An A-Level standard of education or equivalent is required.
• Experience: Previous exposure to office administration, secretarial duties or a similar support position would be advantageous, although candidates with the right aptitude and willingness to learn will also be considered.
• Language Skills: Excellent command of English is required to succeed in this role. The ability to communicate in Maltese would be an asset.
• Communication Skills: Strong written and verbal communication skills, with the confidence to communicate professionally with clients, authorities, agencies and colleagues.
• Interpersonal Skills: A cooperative approach and the ability to contribute positively within a team-oriented working environment.
• Technical Skills: Good working knowledge of Microsoft Word, Excel and Outlook, together with confidence in handling electronic records and routine office documentation.
• Organisation: Strong attention to detail and the ability to manage documentation, priorities and follow-ups in an orderly and dependable manner.
• Self-Motivated: A proactive attitude, willingness to learn and genuine interest in developing knowledge within the maritime services field.
• Problem-Solving: Ability to remain composed when workloads increase, identify outstanding requirements and take practical steps to help resolve day-to-day administrative matters.

What's on Offer

•  Compensation: A competitive remuneration package, complemented by a performance-related bonus.
• Working Hours: Flexible working arrangements, including hybrid working and reduced summer hours.
• Health and Wellbeing: Health insurance together with access to employee wellness initiatives.
• Professional Development: Training opportunities and paid study leave to support continued learning and professional qualifications.
• Additional Benefits: Employee discounts and a mobile phone allowance.
• Career Development: Clear opportunities for professional growth and advancement within a dynamic and expanding company.