Operations Executive - FMCG Distribution

Key Responsibilities

• Delivery Planning: Prepare practical delivery rosters through the appropriate scheduling systems, ensuring drivers follow agreed routes and timeframes.
• Performance Analysis: Review operational information to identify distribution challenges, measure results and recommend improvements to delivery processes.
• Driver Coordination: Oversee driver conduct, support the selection of suitable new drivers and encourage consistently professional service standards.
• Distribution Management: Work closely with cold-storage personnel to align dispatch activity, product handling and delivery requirements.
• Distributor Communication: Chair monthly discussions with distributors to communicate changes relating to products, presentation and operational requirements.
• Commercial Liaison: Act as the main link between distributors and the Company’s sales and marketing teams, helping information flow effectively between all parties.
• Policy and Contract Compliance: Monitor distributors’ adherence to contractual obligations and internal procedures, highlighting gaps in sales performance or operational standards.
• Vehicle Inspections: Check distributors’ vehicles for cleanliness and confirm that temperature conditions meet the required standards for transporting food products.
• Stock Monitoring: Carry out daily inventory checks and prepare demand projections across the full product portfolio.
• Customer Relations: Serve as a key contact for business customers, including retailers, catering establishments and hotels, responding to distribution-related enquiries.
• Management Reporting: Compile accurate weekly updates and other operational reports requested by management.
• Additional Support: Undertake other reasonable responsibilities that contribute to the effective running of the distribution function.

Qualifications, Skills and Attributes

• Education: A relevant qualification in logistics, supply chain management, business administration or a related discipline would be advantageous.
• Experience: A minimum of three to four years’ experience in a comparable distribution or logistics position within the fast-moving consumer goods sector is required.
• Language Skills: Excellent command of English is required to succeed in this role. The ability to communicate in Maltese would be an asset.
• Communication Skills: Strong written, verbal and reporting abilities, with the confidence to communicate clearly with drivers, distributors, customers and internal departments.
• Interpersonal Skills: A collaborative approach and the ability to establish productive working relationships with colleagues and external partners.
• Technical Skills: Good computer proficiency, particularly in Microsoft Excel, together with practical experience using an enterprise resource planning system and delivery-planning software.
• Organisation: Excellent planning and coordination capabilities, with the ability to manage schedules, stock information, reporting deadlines and competing operational priorities.
• Self-Motivated: A proactive, results-focused attitude and the capacity to perform effectively with limited supervision.
• Problem-Solving: Strong analytical judgement, enabling the successful identification of operational weaknesses and the development of workable solutions.
• Attention to Detail: A precise and thorough approach when reviewing stock figures, vehicle conditions, temperatures, contracts and performance information.
• Driving Licence: A current and valid driving licence is essential.

What’s on Offer

• Compensation: A competitive remuneration package reflecting the successful candidate’s experience and capabilities.
• Working Hours: Details regarding the working schedule will be discussed during the recruitment process.
• Other Benefits: Information concerning any additional benefits will be provided as the selection process progresses.
• Career Development: Opportunities to strengthen distribution and supply chain expertise within an established food production business.